Citygate Outlets - All You Need to Know BEFORE You Go (2024)
Citygate Outlets
Citygate Outlets
3.5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
Located on the beautiful Lantau Island, Citygate Outlets is Hong Kong’s leading outlet mall and the perfect destination for a city escape. The mall features more than 150 world-renowned premium brands, and over 40 international dining hotspots and one-stop entertainment experiences, offering discounts of up to 90% and a carefree atmosphere. Let’s escape in style at Citygate Outlets!
Duration: More than 3 hours
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  • nonn
    Sydney, Australia506 contributions
    4.0 of 5 bubbles
    shopping
    this outlet is quite large and you definitely get your steps up . There are so many shops and most of them are the large brand names like Quess , Marc Jacobs and Levi etc. We found that the deals that the shop s had were not that cheap in Australian dollars so we did not but anything from them but thoroughly enjoyed looking at all the items.
    Visited June 2023
    Traveled with family
    Written June 19, 2023
  • J&S_Singapore
    Singapore, Singapore4,359 contributions
    3.0 of 5 bubbles
    shopping galore & more ..
    Citygate Outlets is one of the main outlet malls in Hong Kong, and a go-to visit for its over 80 international brands. We were here on a Friday noon time, after a short hike of Scenic Hill nearby. Not too pack but the chinning aircon is definitely gratifying to us (been hiking outdoor) A 4-storey bldg. and basement the Shops Discounts is anything from 30% onwards off the original price. As with all Outlets setting the offerings are in good quality & authentic but are likely from previous seasons. Some of the many designer boutiques you’ll find includes Calvin Klein, Tommy H, Timberland, Nike, Geox and some mid-tier luxury boutiques. . Products range from clothes, footwear, electronics and accessories, to sports equipment, beauty products and even homeware. In terms of F&B there are also few establishments to go for, we have a chilling time at Pacific Coffee trying their frappe & pastries. At the basement level there is also a TASTY store that is large and some Pharm stores too. Generally the prices here are higher compared to OUTLETs in Japan or European Outlet but still consider good than buying back in city (Jordan, TST, Central etc). And a lot of the Higher brands of Chanel, LV. We spent a good 2 hours and I bought from Nautical, N Face, Crocs. Surely a place that we will drop by whenever we are in HK, at least to check out possible bargains!
    Visited July 2023
    Traveled with family
    Written July 31, 2023
  • Hugary1
    Sydney, Australia5,818 contributions
    5.0 of 5 bubbles
    Citygate Outlets
    Citygate Outlets is a different end of the spectrum to Staley and the Wan Chai type markets. Its more like a regular shopping complex but with prices that are terrific. As an example I saw a pair of Rockport shoes I bought in Sydney for $319Aus on sale for $120 Aus. It is certainly a place to visit. There are also food outlets such as Starbucks and it is close to the Cable car. The railway MRT is below so getting there is a 30 min train ride from the city. I think it is better then Schengen particularly as you have to get and pay for a day vias into China to visit it. That perhaps raises revenue but it put us off going and thus cost them money.
    Visited December 2023
    Traveled as a couple
    Written December 29, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles1,002 reviews
Excellent
151
Very good
356
Average
350
Poor
111
Terrible
35

Mairwen1
United Kingdom9,663 contributions
5.0 of 5 bubbles
May 2021
This is a large outlet centre which can be a lot of fun if you’re in the mood to shop and browse. All of the stores are genuine. There are no fakes or copies here.
and the centre itself is an attractive space.
The shops are a good range of high-end (Armani, Chloe, Hugo Boss, Kate Spade) to mid-range stores (Ralph Lauren Polo, Pandora, Levi’s, GEOX, Guess, Kenzo). The discounts are significant and can be between 30 -75%.
Sportswear and running shoe outlets are mainly grouped together on the G/F. You will find all the well known brands like Nike, Adidas and New Balance.
I find it an easy centre to navigate and most of the shops have changing rooms (which is not always the case at outlets). The range and sizes of clothing are limited and most styles are last season’s but that’s to be expected with outlet shopping.
There are several cafes when you need a break. I tend to head to Pret A Manger which is tucked away near one of the ground floor exits. It can be relied on for a decent sandwich, wrap, salad or soup.
The only issue with Citygate is that it’s at Tung Chung on Lantau, which is a fair way out of the city. However it is not far from the airport. If you have time to kill before a flight, this is a handy place to pass the time. It is only a very short taxi ride or you can get the S1 or S64 bus which will get you there in less than 10 minutes. I believe that they have luggage lockers at the centre but I’ve never used them.
Otherwise the most convenient way to visit is to combine a shopping trip with a visit to the Big Buddha and Monastery. The centre is opposite the Ngong Ping 360 cable car and right outside Tung Chung MTR station.
Written November 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

J&S_Singapore
Singapore, Singapore4,359 contributions
3.0 of 5 bubbles
Jul 2023 • Family
Citygate Outlets is one of the main outlet malls in Hong Kong, and a go-to visit for its over 80 international brands. We were here on a Friday noon time, after a short hike of Scenic Hill nearby. Not too pack but the chinning aircon is definitely gratifying to us (been hiking outdoor)
A 4-storey bldg. and basement the Shops Discounts is anything from 30% onwards off the original price. As with all Outlets setting the offerings are in good quality & authentic but are likely from previous seasons. Some of the many designer boutiques you’ll find includes Calvin Klein, Tommy H, Timberland, Nike, Geox and some mid-tier luxury boutiques. . Products range from clothes, footwear, electronics and accessories, to sports equipment, beauty products and even homeware. In terms of F&B there are also few establishments to go for, we have a chilling time at Pacific Coffee trying their frappe & pastries. At the basement level there is also a TASTY store that is large and some Pharm stores too.
Generally the prices here are higher compared to OUTLETs in Japan or European Outlet but still consider good than buying back in city (Jordan, TST, Central etc). And a lot of the Higher brands of Chanel, LV. We spent a good 2 hours and I bought from Nautical, N Face, Crocs. Surely a place that we will drop by whenever we are in HK, at least to check out possible bargains!
Written July 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hugary1
Sydney, Australia5,818 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
Citygate Outlets is a different end of the spectrum to Staley and the Wan Chai type markets.
Its more like a regular shopping complex but with prices that are terrific. As an example I saw a pair of Rockport shoes I bought in Sydney for $319Aus on sale for $120 Aus.
It is certainly a place to visit.
There are also food outlets such as Starbucks and it is close to the Cable car. The railway MRT is below so getting there is a 30 min train ride from the city.
I think it is better then Schengen particularly as you have to get and pay for a day vias into China to visit it. That perhaps raises revenue but it put us off going and thus cost them money.
Written December 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael T
Jakarta, Indonesia43 contributions
5.0 of 5 bubbles
Aug 2019
During my 6 night stay in Hong Kong, I was very satisfied with the variety of Chinese food in Hong Kong. all the tour series are very good. To be sure this is not the first visit, maybe more than 10 and never bored. Shopping at the City Gate is good and the price is quite cheap
Written June 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nonn
Sydney, Australia506 contributions
4.0 of 5 bubbles
Jun 2023 • Family
this outlet is quite large and you definitely get your steps up . There are so many shops and most of them are the large brand names like Quess , Marc Jacobs and Levi etc. We found that the deals that the shop s had were not that cheap in Australian dollars so we did not but anything from them but thoroughly enjoyed looking at all the items.
Written June 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

beyondtheblurb
Sacramento, CA5 contributions
1.0 of 5 bubbles
Nov 2023 • Friends
More expensive than in the US. For the exact same Kate Spade item, it was double at the outlet here than at the outlet in the states.

Also, good luck trying to navigate the outlet. Do they do this on purpose? Everything is confusing and the staff are rude.
Written November 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mariapeni
Malang744 contributions
3.0 of 5 bubbles
Jan 2014 • Friends
This mall is the first mall we visit during our holiday at Hongkong.... cause our first destination is Ngong Ping village. Cable car station to Ngong Ping located near this mall. From Hongkong airport to Citygate Outlet using bus no. S1 only takes 10 minutes. I came too early (7 am) and the cable car ticket booth still closed. So, I entered the mall to buy breakfast. The only outlet that open at that time McDonald (inside mall) & Seven Eleven (outside mall). Then I find that this mall has luggage locker, its located on ground floor. This locker is self-service locker. I using largest locker that can load our 7 heavy backpack. The cost is HKD40 for 2 hours, and pay using Octopus card or cash (there's cash machine... ensure that you have small piece money). This locker open from 8 am to 11 pm daily.
This mall also has plenty of branded shops, and the price are cheaper than other mall.
Food court here has many kind of food choice, from western, Chinese, Vietnamese, Japanese, etc.. and the price is reasonable. This food court called Food Republic and located on 3rd floor.
Written July 31, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jennifer H
Charlottesville, VA154 contributions
3.0 of 5 bubbles
Jul 2018 • Business
When you hear "outlet" you think you're going to get better prices on end of season designer items. This is not what you will see. Most of the stores have prices that are the same as in the U.S. Don't bother.
Written July 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elspethinnle
Melbourne, Australia111 contributions
4.0 of 5 bubbles
Apr 2011 • Couples
I consider myself a bit of an officionado of the outlet mall, and Citigate Tung Chung certainly doesn't disappoint. I went there by accident on my way to the big buddha and it was excellent. Just catch the train from anywhere to Tung Chung using your octopus card. If you've been to Disneyland you're already familiar with the line, if not it's super simple like all train travel in Hong Kong.
Basically this is a giant shopping mall selling genuine brands (usually last season's stock) at fantastically reduced prices. The key here is they are reduced from the already much cheaper prices that you generally find in Hong Kong. Most of the larger stores will let you pay in your home currency if paying by credit card so you know exactly what you are paying and can avoid conversion fees.
While the goods are probably a bit old in Hong Kong, there were lots of things that I had not seen yet or at all in Australia.
These stores are more expensive than the markets but you are getting the genuine article and the workmanship that goes with it.
Great clean toilets also.
Definitely worth a look.
Written August 30, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sapphirecat88
Brisbane, Australia174 contributions
3.0 of 5 bubbles
Apr 2015 • Solo
I have family in Hong Kong so come back every couple of years. I always go to Citygate for some great deals. Well this time i went i was horrified to see that the price of most items were about the same as buying in Australia(which most people know is hugely over priced), and even more disgusted that a lot of the Nike shoes were actually more expensive than at home. The only thing going for it now is that they haven't doubled up or tripled up on all the designer shops of the same brand like most other shopping centres in Hong Kong now. It used to be a great experience, now they only cater for rich mainland Chinese people. If you are looking for bargains, don't bother coming to Hong Kong any more. However to give it it's due, im sure the prices are still better than in TST.
Written April 29, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Citygate Outlets - All You Need to Know BEFORE You Go (2024)

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