Hi Juliet, yes it is true that the bus only runs at certain timings and you cannot miss it, otherwise you’ll have to wait for a couple of hours. You may find the bus schedule website online (posting guidelines forbid me from sharing the bus link here). For tickets: You can pay the bus driver in cash onboard the bus (not sure if they accept card, as we paid in cash). The bus stops directly in front of Santa’s Aurora Hotel so it’s very convenient, and brings you directly back to the airport/train station too. Just be sure to inform your driver that you are staying at Santa’s so he can let you know when you’ve reached!

Hello, We can arrange private Santa Claus visit to your room in any time. Also Santa Claus visit is at the lobby 4-5 times X-mas period.

Hello, Thank you for your letter and interested regarding our beautiful hotel. We are happy to offer Unique glass igloo accommodation in February. All our igloos is located just front of our hotel, few steps away from services. All igloos have beautiful sky view and hopefully you will see Northern Lights. You can make booking by our online system. Warmly welcome! Sofia Hotel Aurora