完全唔係所謂既5星酒店!! - Review of Hyatt Centric Victoria Harbour Hong Kong, Hong Kong, China - Tripadvisor
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Reviewed July 28, 2020

The hotel is situated on the harbour front in North Point and affords a spectacular view of the water and Kowloon side. The rooms are well appointed, modern and spacious especially on the top corner rooms. A delightful stay but the pool was poky, overcrowded and not at all what we expected in these cautious virus ridden days.
Didn't have breakfast but the lunch buffet was excellent.

Date of stay: July 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank JacquelineGM2195
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Manager Front Office, Guest Services / Front Office at Hyatt Centric Victoria Harbour Hong Kong, responded to this reviewResponded July 30, 2020

Hello JacquelineGM2195,

Thank you for staying with us and for sharing your wonderful review with us here.

We’re excited to read that you had a pleasant stay with us. We’re also delighted to know that you loved our room & the lunch buffet. Your encouraging words have been shared with the team as a great boost of encouragement!

Thank you once again and we look forward to welcoming you back in the future.

Best Regards
Wayne Ngai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2020 via mobile

It was an awesome experience in Hyatt Centric Hong Kong, The room is spacious and clean with perfect harbour view, all the staff are polite and helpful. This is one of the best hotel for staycation in Hong Kong, Next time we will try the infinity pool and the rooftop bar. Special thanks to Kurt for his hospitality! Would definitely come back again! 000000000000000

Date of stay: April 2020
Trip type: Traveled as a couple
2  Thank edwinsiu1993
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Experience Manager Front Office, Guest Services / Front Office at Hyatt Centric Victoria Harbour Hong Kong, responded to this reviewResponded July 26, 2020

Hello edwinsiu1993,

Thank you for staying with us and for sharing your wonderful review with us here.

We’re excited to read that you had a pleasant stay with us. We’re also delighted to know that you loved our room the wonderful harbourview. Your encouraging words have been shared with the team as a great boost of encouragement!

Thank you once again and we look forward to welcoming you back in the future.

Best Regards
Wayne Ngai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2020 via mobile

It is an excellent experience with my boyfriend in the Hyatt centric Hong Kong.
We are very impressive about the hotel design, room features and staff’s hospitality, especially the pool!
Staffs are all friendly and attentive and helpful
Concierge staff Ronald, Wilson, George are nice and attentive to our needs
Not to mention other staff who helped us during our stay
The team really took extra good care of us, making the staycation absolutely memorable.
Really worth a staycation there!

Date of stay: July 2020
Trip type: Traveled as a couple
2  Thank Chan A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Experience Manager Front Office, Guest Services / Front Office at Hyatt Centric Victoria Harbour Hong Kong, responded to this reviewResponded July 22, 2020

Hello ACCY93571,

Thank you for staying with us and for sharing your wonderful review with us here.

We are delighted to know that you have had a great time with us and impressed by our impeccable service and professional team members, especially our Concierge team (Ronald, Wilson & George) as your kind words are the motivation for them to achieve further.

Thank you once again and we look forward to welcoming you back in the future.

Eric Wong
Assistant Manager

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Reviewed July 20, 2020 via mobile

Just a one night stay for my birthday staycation booked with Set dinner included. Food and service was great, quite a lot of selection for buffet breakfast. Swimming pool was closed during our stay but you can still be able to enjoy the stunning harbour view in room. Highly recommend to book the Deluxe harbour view room, you can take fabulous photos..... in the bathtub, lol.

Date of stay: July 2020
Trip type: Traveled with friends
2  Thank SophieY221
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Experience Manager Front Office, Guest Services / Front Office at Hyatt Centric Victoria Harbour Hong Kong, responded to this reviewResponded July 20, 2020

Hello SophoeY221,

Thank you for staying with us and for sharing your wonderful review with us here.

We’re excited to read that you had a pleasant stay with us. We’re also delighted to know that you loved our room design and the wonderful harbour view. Your encouraging words have been shared with the team as a great boost of encouragement!

Thank you once again and we look forward to welcoming you back in the future.

Eric Wong
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2020

It’s worthy for staycation. We spent 2 days in this hotel, everything were good ! We enjoyed the infinity pool and club floor service, the staffs were so attentive:) Thanks a lot to Kurt and his team for the enjoyable stay.

Date of stay: July 2020
Trip type: Traveled with friends
3  Thank Ohthankunext
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Experience Manager Front Office, Guest Services / Front Office at Hyatt Centric Victoria Harbour Hong Kong, responded to this reviewResponded July 15, 2020

Dear Byulyui,

Thank you for staying with us and for sharing your wonderful review with us here.

We’re excited to read that you had a great stay with us. impressed by our impeccable service and professional team members, especially the club lounge team, as your kind words are the motivation for them to achieve further. Your encouraging words have been shared with the team as a great boost of encouragement!

Thank you once again. We look forward to welcoming you back soon.

Wayne Ngai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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