ST. JAMES’ COURT, A TAJ HOTEL - Updated 2024 Prices & Reviews (London, England)

St. James’ Court, A Taj Hotel

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Room & Suite (288)
St. James' Court, A Taj Hotel
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About

4.5
#284 of 1,131 hotels in London
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Center with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Stay a Bit longer

Location

54 Buckingham Gate, London SW1E 6AF England
4.5
4.5 of 5 bubbles6,251 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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St. James’ Court, A Taj Hotel, garners mixed reviews, with guests often lauding its prime location near London's attractions and the charming, elegant atmosphere it offers. While the service is generally celebrated for staff responsiveness, there are occasional mentions of slow service during peak times. Travelers have varying opinions on the rooms; some appreciate the comfort and appointment, whereas others find them outdated or lacking. Noise levels have been a concern for some guests, as have the value proposition and unexpected charges. Despite these points, the hotel's cleanliness and amenities receive positive acknowledgments, though a few note room for improvement.
Location
Central
Atmosphere
Charming
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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6,251Reviews172Q+A100Room tips
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Detailed Reviews
Jodie E wrote a review Sep 2022
Elgin, Illinois73 contributions78 helpful votes
+1
Hotel's Favorite
5.0 of 5 bubbles
For someone who only stayed in London for 24 hours, I have enough good memories from St. James Court/ TAJ to last a lifetime! Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace! We were able to walk to the changing of the guard and didn’t need to fight traffic! Once inside, you will be floored by the architectural elegance and EXCEPTIONAL customer service that the TAJ offers its guests. While we were being checked in by Bashir and Anuja at reception (who were both so welcoming and informative), we were approached by the manager who presented us with a scroll printed with the exciting news that I had won the “Guest of the Day”! After a disastrous flight and stressful start to our trip, it couldn’t have been more appreciated! We were upgraded to a STUNNINGLY remodeled king room and given 2 welcome beverages, along with an array of additional perks and discounts. Once in the room we were in awe- Luxury linens, large TV, cookies and chocolates, soft robes/ slippers, convenient mini-fridge, complimentary waters, and a gorgeous view of the lush, colorful courtyard. The bathroom was like a spa retreat with high end products, soothing lighting, built-in speakers, huge shower, and the best part- A towel warmer :) It was amazing to wrap yourself in a cozy, warm towel after showering off a hectic day of travel! We decided to dine at TH@T51 for dinner which didn’t disappoint- The cocktails were masterfully made and delicious. The menu offered many unusual and appealing choices, and though we ordered fish and chips (I mean, we HAD to- Afterall, its London! LOL), it was the fanciest, most gourmet meal you could imagine! After dinner, we strolled the beautiful courtyard and relaxed by the fountain with a glass of wine. After a glorious night’s sleep (super quiet), we enjoyed their fantastic breakfast buffet. I know some other folks left less-than-stellar reviews in this area, but we LOVED IT. There was about a four-minute wait to be seated and then so much to choose from! You could custom order one hot egg dish and one Indian dish (that was our favorite part) in addition to the trays of meats, cheeses, fruits, potatoes, breads, juice bar, and pastries. Unlike many other breakfast buffets included with hotel stays, this one was positively delectable- From the luscious chocolate croissants to the tempting stuffed omelets, each dish we tried was better than the next! I wish we had more time here to explore the lavish spa, enjoy high tea, and other amenities that the TAJ has to offer, however we were off to our cruise right after breakfast. I hope that we will have the opportunity to stay at this lovely establishment again in the future and can’t say enough great things about the ambience, stellar service, and fantastic location of St. James Court!
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Date of stay: August 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ask for an updated room with a courtyard view!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded Sep 3, 2022
Dear JodieE543, Thank you for choosing to make the St. James’ Court, A Taj Hotel your home away from home in London and also for your wonderfully detailed review that we are not only proud to receive but I know will help others in choosing where to stay for their City break. We are delighted to know that you had a wonderful stay here right in the heart of London, walking distance from the majestic Buckingham Palace and found the entire team courteous, warm and sincerely caring. We are pleased to know that you felt cared for, spent some time in our restaurant TH@51, had a wonderful breakfast and that your bedroom and bathroom were much to your liking. The entire team looks forward to welcoming you back the next time your travels bring you to London. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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Vanessa213 wrote a review Jan 2020
Wrexham, United Kingdom12 contributions18 helpful votes
5.0 of 5 bubbles
Our weekend stay for 6 people in three rooms was a birthday suprise treat for our mum. I contacted the hotel before hand and explained the reason for our stay.
On our arrival we were greated in such a friendly and professional way by all the staff. Our rooms on floor 2 had been recently refurbished and were absolutely superb. They were spotlessly clean, warm and provided us with many little unexpected luxuries. On arrival our room was decortated with ballons and during the afternoon we received a visit from the conciege who delighted us with birthday delights on plates.
During our time from the room, our beds were turned down and our towels and cups were replaced without requesting, which was so kind .
During the night a delightful Birthday card from the Hotel staff was delivered under the door for our Mum, which she was so pleased to receive.
Booking in and checking out was speedy and all staff were very polite and efficient
The whole weekend stay was absolutely wonderful and we will most certainly be returning to St James Court hotel the next time we visit London.
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajHotelManager, Manager at St. James’ Court, A Taj Hotel
Responded Jan 20, 2020
Dear Vanessa, What a wonderful surprise for your mum! Thank you so much not only for choosing our hotel as the destination for such a wonderful visit, but also for taking the time to leave us your kind and gracious feedback. I am so glad that everyone felt special and welcome and that the little extras added to your time with us. I shall ensure that your feedback is communicated to the entire team and we all very much hope to welcome you back again. Thank you again, Yours Sincerely, Gagan Sharma Hotel Manager
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downsouth53 wrote a review Jan 2020
Oxford, Mississippi46 contributions77 helpful votes
5.0 of 5 bubbles
My husband and I stayed at the St James, Taj Hotel for several nights in mid December, before the Christmas crush. The hotel staff from beginning to end was fabulous. So welcoming and friendly. Even as I was leaving the hotel for the airport, a very thoughtful female door assistant held an umbrella over me as I carried handbags, etc. all the way to the car door. I certainly hope the staff is truly as happy and satisfied as they all appeared to be. The breakfast staff even remembered the names of small children who were traveling during this time. The hotel was spotless and is located on a very quiet street only two blocks from Buckingham palace! We had requested a "quiet" area of the hotel as we were not sure about any street noise. We got a wonderfully recently renovated room which was much larger than we typically see on our travels. Definitely quiet. The hotel appears to be comprised of several very old adjoining structures so there are some winding hallway walks to and from the lobby. We were very pleased with our stay and would definitely stay there again. Also, the St. James Underground is a block or so away from the hotel door. Well Done, St. James Hotel!
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The renovated rooms are wonderful but may be a bit further from the lobby than non renovated rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajHotelManager, Manager at St. James’ Court, A Taj Hotel
Responded Jan 6, 2020
Dear Downsouth53, What a pleasure it was to welcome you and your husband to stay with us here at St James Court, a Taj Hotel. Thank you so much for your lovely review, detailing out the stay, I am thrilled that our team made you feel special and welcome and you are right, it's a privilege for us to work with such gracious guests, I'm glad that it is clear we love what we do. We hope to welcome you both back again soon and look forward to it. Thank you again, Yours Sincerely, Gagan Sharma Hotel Manager
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William R wrote a review May 2022
1 contribution2 helpful votes
1.0 of 5 bubbles
You might be considering the St James Court because of its central location and the fact that it is slightly less expensive, though no bargain, compared to other luxury London hotels. But do not make the same mistake we did. This is hands down the worst hotel I’ve ever stayed in for the price (around 500 pounds a night). Other reviews highlight how tired the hotel looks inside, and this was more than true. The hallway walls and carpet are beat up, and the furniture is cheap and damaged in the rooms. However, the service makes the Taj’s “World’s Strongest Brand” motto simply laughable. Housekeeping didn’t come on multiple occasions, leaving us to have to shower with dirty towels we left on the floor as a courtesy to the staff (we were in a rush to the theater). Dirty cutlery was left in the room and twice in one night housekeeping barged in while we were getting ready. The third floor was essentially used as a storage unit for banquet furniture, with tables and folding chairs left on the walls. The elevators routinely did not work, and we had to exit the lobby through a service entrance via stairs at least four times. The restaurant service was so slow and inattentive that we ended up walking to the Corinthia to for breakfast to be treated with some respect. On top of all of this, there was not a single staff member or doorman at the lobby upon coming back at night, which is especially concerning given that you don’t need a room key to access the elevators to guest rooms. We were granted a late checkout, but that didn’t stop housekeeping from leaving welcome materials for the next guest in the room and a manager banging on the door to ask if we checked out before the time the front desk offered us. As a 4 star hotel, I expected less service than Claridges or the Mandarin, , but this was unacceptable and I’m shocked this property is vetted by the Taj Brand. I was extremely respectful in letting the management know of these things so they can make improvements for future guests, but Beata's response was flippant and she offered to take off one night of a rollaway bed charge for 50 pounds (off of a 2000+ pound bill) which was also laughable. I will never stay in a Taj again. With so many excellent hotels in London, avoid this one at all costs.
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Date of stay: May 2022
2.0 of 5 bubblesRooms
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mehrnavaz Avari, General Manager at St. James’ Court, A Taj Hotel
Responded May 18, 2022
Dear William R, Thank you for taking the time to leave a review on Tripadvisor following your stay at the St. James’ Court, a Taj Hotel. Please accept our apologies for the disappointing experience. While I wish you had a better stay here with us, it is feedback like yours that we learn from as we continue to strive in improving both our product and service. We take pride in our services as our entire team strives hard to deliver exceptional guest experiences, and we are sorry to know that we fell short of meeting your expectations on this occasion. We hope that you will deem this experience as a one-off and give us another opportunity to redeem ourselves and also to experience the services that so many of our guests are so fond of. I have sent you a private message so that I can apologise in a more personal manner. We look forward to welcoming you back soon again. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Wokinghamtravellers wrote a review Oct 2020
Wokingham172 contributions82 helpful votes
+1
5.0 of 5 bubbles
This hotel is fabulous but the staff make it amazing. From the minute you walk through the door the staff team make you feel special with their exceptional customer service. The hotel itself is in a great location for exploring London and the rooms have most comfortable bed I’ve ever slept in. They are carefully adhering to COVID safety guidelines and cleanliness is good with face masks being warm and provided for guests. Thank you to Sunaina for making my Birthday extra special.
Really can’t speak highly enough of this hotel and it’s staff.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gagan Sharma, Owner at St. James’ Court, A Taj Hotel
Responded Oct 10, 2020
Dear Wokinghamtravellers, We are thrilled to receive your warm endorsement. My team is pleased to know that their thoughtful services made your experience truly memorable. I look forward to many more opportunities of welcoming you back in not too distant future. Yours Sincerely, Gagan Sharma Hotel Manager
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Maria N wrote a review Jan 2020
Melbourne, Australia4 contributions8 helpful votes
5.0 of 5 bubbles
I don't even know where to begin with how wonderful this hotel stay was. The best stay in a hotel, ever. The breakfast was made fresh and warm every day, and the staff were ready to take your egg and coffee order as soon as you sat down. The quality always fresh, and the service was incredible! The rooms were spacious, the beds comfortable, the robes, slippers - everything was the highest quality and most luxurious. I wouldn't hesitate to recommend this place, and was sad to leave honestly!
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajHotelManager, Manager at St. James’ Court, A Taj Hotel
Responded Jan 30, 2020
Dear Mariayasminnelson, We are absolutely delighted that you had such a wonderful stay. We are so honoured and flattered by your kind words. I am thrilled that you enjoyed your freshly made breakfast as well as your bedroom too. I will ensure that your kind words for our team are passed onto them and we very much look forward to welcoming you back again soon. Thank you so much, not only for your patronage but for your recommendation for others too. Yours Sincerely, Gagan Sharma Hotel Manager
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Roam373036 wrote a review Jan 2020
Brisbane, Australia3 contributions3 helpful votes
5.0 of 5 bubbles
My husband and I have stayed here for 6 days recently at St James Court. Hotel staff are very attentive and most polite.The hotel itself is centrally located to many places of interest.We were able to walk to many attractions.You wouldn’t find a better location.The room was a recently renovated room which was very comfortable. We spent the first night in an ‘older ‘ room - described as a classic but don’t bother.Pay the extra as we did and we enjoyed coming back to this beautiful room each day. The buffet breakfast is sufficiently set up ,food is on the better side of most and staff are very attentive.The Bistro, where we dined at for three of the six days serves up really nice food ,well presented and at value prices. The fish and chips duo ,highly recommended but not something we would usually order .But when in London ! I My husband ordered at each night as he absolutely loved it !I certainly would recommend staying here and will certainly do so again when in London next. We felt very honoured to be guests here at St James Court.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Pay extra and get the newly renovated rooms .We stayed the first night in an old room - glad we...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TajHotelManager, Manager at St. James’ Court, A Taj Hotel
Responded Jan 11, 2020
Dear Roam373036, It was a delight to welcome you and your husband for your time in London, and it certainly sounds like you created some magic and memorable moments during your time with us. Thank you so much for your kind comments regarding our team, your upgraded Premium bedroom and your dining experiences in our Bistro restaurant; the fish and chips is one of my personal favourites too! Your recommendation for others is much appreciated as well and we very much look forward to hosting you again the next time you are in our Capital. Thank you again, Yours Sincerely, Gagan Sharma Hotel Manager
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TravelledLife wrote a review Jul 2022
United Kingdom42 contributions9 helpful votes
5.0 of 5 bubbles
We had a brilliant 2 night stay in London in one of the classic rooms and will definitely be returning when we next visit London. The location was ideal, 5-10 min walk from Victoria station/underground and 5 min walk to Buckingham Palace. Other places were within approx 20 min walk including Downing street, Covent Garden, Mayfair, West End theatres and Trafalgar Square.

From arriving we were greeted at the door, every member of staff said hello in the foyer and we were asked if we would like help with our bags. We arrived at 11.45am and didn't expect to be able to access our room until 2/3pm however we were able to check in as soon as we arrived.

Our room 339, was large and clean with plenty of room to relax. We were provided with robes and slippers alongside usual amenities. It was a quiet part of the hotel and despite the heat is was cool in the room.

We had no issues as a walk-in during the evenings (Saturday & Sunday), both in the bar area for cocktails and having dinner in the stunning courtyard. Special thanks to the waitress and barman who each evening made an effort to come over and make conversation with us, offering classic cocktails which weren't on the cocktail menu. We had read that sometimes the courtyard is busy so may be worth doing a quick reservation online. They have a choice of restaurants to choose from as part of the hotel complex but for us, TH@51 and the courtyard were ideal and price wise it wasn't too horrendous for well presented and tasty food.
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Date of stay: July 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded Jul 13, 2022
Dear TravelledLife, Thank you for choosing to stay at the St. James’ Court, A Taj Hotel once again and also for your wonderful review on Tripadvisor. We are delighted to know that you had a wonderful stay, taking full advantage of our enviable location, right in the heart of London, just a few moments walk from Buckingham Palace and within walking distance of both Victoria Station and St James Park station too. I am so pleased that you found time to enjoy our beautiful hidden courtyard and enjoyed the variety of cocktails on offer, and also spent an enjoyable evening in our new restaurant TH@51 too. Your kind words for our team are highly appreciated and we very much look forward to welcoming you back again soon and do hope to get many more opportunities to recreate the magical moments lived by you during this visit in your future visits as well. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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Georgia L wrote a review Aug 2020
Birmingham, United Kingdom147 contributions54 helpful votes
5.0 of 5 bubbles
Thankyou so much for the amazing stay, me and my fiancé stopped here 2 nights for my 21st birthday staycation. Firstly want to stay the location of this hotel is spot on !! Close to 2 tube stations, walking distance to Buckingham palace, Covent Garden etc. Secondly this hotel is beautiful, modern British with an indian twist , we loved the vibe 🙌🏼🙌🏼
Rooms are beautiful, very clean with everything you need. The finishing touches are to a high quality and much appreciated, including good quality soaps shampoos etc.
We also made us of the 24 hour which which was an added bonus 😊
Not a negative but something I think the hotel should maybe look into... the size of the breakfasts , yes luckily for us ours was included , but the sizes are extremely small considering it’s £35 for a full English , 1 sausage seems very stingy , and very small slices of cheese as the continental selection ... was left still hungry but not the end of the world.

Was made to feel like this was a second home, very welcomed and a friendly goodbye. Can’t wait to return
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gagan Sharma, Owner at St. James’ Court, A Taj Hotel
Responded Oct 3, 2020
Dear georgiaMLee, We are thrilled to receive your warm endorsement. My team is pleased to know that their thoughtful services made your experience truly memorable. I look forward to many more opportunities of welcoming you back in not too distant future. Yours Sincerely, Gagan Sharma Hotel Manager
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Manish Talreja wrote a review Mar 2022
1 contribution1 helpful vote
2.0 of 5 bubbles
I checked in on Saturday and at that time it was too crowded and there wasn't enough staff to handle checkin etc. even at restaurant I had to wait for breakfast and since I couldn't they switched me to another restaurant where they claimed they had same menu but no one asked for any order of eggs etc. since there was shortage of staff. Weekdays was supposedly less crowded but still when I ordered water in my room it never came. You would expect a name like Taj to be able to fulfill basic needs in a room like water but that was not the case. I had to go to reception to give them specific instruction that I do not want any sparkling water in my room, but I do need around 2 litres of still water daily which they did remember for a couple of days but not everyday still. Overall worst five star experience. If you looking for a decent stay and can't find a cheaper place you can consider this one. Although I would suggest otherwise if you are an Indian. They do discriminate if you are an Indian.
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Date of stay: March 2022
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mehrnavaz Avari, General Manager at St. James’ Court, A Taj Hotel
Responded Mar 24, 2022
Dear Manish7991, Thank you for taking the time to leave your review on tripadvisor, following your recent stay at the St. James’ Court, a Taj Hotel . While we wish that you had a better stay experience, we are sorry for the underwhelming experience you had during this stay. We take pride in the services offered by us, as our entire team strives hard to deliver exceptional guest experiences, and we are sorry to know that we fell short of meeting your expectations on this occasion. I do hope that you will return to give us another opportunity to redeem ourselves and to experience the services that so many of our guests are so fond of. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Answer from Björn B
3 contributions
It was a very delicious breakfast European style. Lot of fruits, different kinds of bread and hot things like eggs and sausages. It’s buffet style but you could order some specials direct at the table.
alkp12168 asked a question Dec 2023
52 contributions17 helpful votes
Does the Chinese restaurant serve halal food?
Answer from Ennea
Amsterdam209 contributions81 helpful votes
I am not sure. Sorry. I guess a mail to the restaurant will help.
AzX asked a question Sep 2023
Toronto, Canada51 contributions59 helpful votes
Do you serve halal meat?
Answer from Steve L
Bath, United Kingdom4 contributions
I really don’t know whether they do serve Halal meat. I think the best idea is to contact the customer services of the hotel and ask the question. They are very friendly and helpful, enjoy your stay
Answer from Flyersfantraveller
Cherry Hill, New Jersey37 contributions20 helpful votes
Not sure but I believe you need to be booking the more expensive rooms. Overheard some people with a convention complaining about their room but they were only moved to a different unremodeled room. There are several properties in the area that appear more modern (from the outside). It ultimately didn’t matter as we were sightseeing almost all day and night except for nights we went to the theater. Enjoy your trip!
Answer from Jan L
United Kingdom15 contributions10 helpful votes
Hi there was a mini fridge in our room with bottles of water already in.
Camper27177584293 wrote a tip Apr 15
1 contribution
5.0 of 5 bubbles
"Breakfast gets busy later on"
Read full review
finejenny wrote a tip Apr 11
Hong Kong, China1,326 contribution125 helpful votes
5.0 of 5 bubbles
"Lift under repair, inconvenience for guests, long waiting for table in breakfast, tv network and WiFi poor connection"
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KohiBasu wrote a tip Apr 10
Dehradun District, India6 contributions1 helpful vote
3.0 of 5 bubbles
"Central and walkable to the major tourist attractions (Buckingham palace, Westminster Abbey, Big Ben etc) and St James Court underground"
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Kiris W wrote a tip Apr 8
12 contributions6 helpful votes
5.0 of 5 bubbles
"Make sure you have the breakfast :)"
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leonid wrote a tip Apr 8
Paris, France1 contribution
3.0 of 5 bubbles
"The place for accommodation very good if looking for point near Buckingham palace"
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PRICE RANGE
$252 - $450 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london - st. james hotel london, london crowne plaza
FORMERLY KNOWN AS
Crowne Plaza London - St. James
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
338
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ST. JAMES’ COURT, A TAJ HOTEL - Updated Reviews

Frequently Asked Questions about St. James’ Court, A Taj Hotel
Which popular attractions are close to St. James’ Court, A Taj Hotel?
Nearby attractions include Buckingham Palace (0.3 miles), Westminster Cathedral (0.2 miles), and Royal Mews (0.3 miles).
What are some of the property amenities at St. James’ Court, A Taj Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St. James’ Court, A Taj Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. James’ Court, A Taj Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. James’ Court, A Taj Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to St. James’ Court, A Taj Hotel?
Conveniently located restaurants include House of Ming - Chinese restaurant, Th@51, and The Vincent Rooms Brasserie, Bar & Escoffier Restaurant.
Are there opportunities to exercise at St. James’ Court, A Taj Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at St. James’ Court, A Taj Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does St. James’ Court, A Taj Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at St. James’ Court, A Taj Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Hindi.
Are there any historical sites close to St. James’ Court, A Taj Hotel?
Many travelers enjoy visiting Houses of Parliament (0.5 miles), Tower of London (2.7 miles), and Churchill War Rooms (0.4 miles).
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