Soluxe Hotel Guangzhou
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About
Looking for a place to stay in Guangzhou? Then look no further than Soluxe Hotel Guangzhou, a family-friendly hotel that brings the best of Guangzhou to your doorstep.
You’ll enjoy relaxing rooms that offer air conditioning and a minibar, and you can stay connected during your stay as Soluxe Hotel Guangzhou offers guests free wifi.
The hotel features a 24 hour front desk, room service, and a concierge. Plus, Soluxe Hotel Guangzhou offers a pool and an on-site restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While staying at Soluxe Hotel Guangzhou, visitors can check out Pazhou Pagoda (1.3 mi) and Historic Site of Ancient Whampoa Anchorage (1.8 mi), some of Guangzhou's top attractions.
While in Guangzhou, you may want to check out some of the restaurants that are a short walk away from Soluxe Hotel Guangzhou, including China Spice Chinese Restaurant (0.8 mi), Rong Yi (HongZhuan Chang) (0.9 mi), and LiuHe Cha Ju (1.0 mi).
If you are interested in exploring Guangzhou, check out one of the historic sites, such as Shamian Island, Huaisheng Mosque, and Muslim Hero Tomb.
We’re sure you’ll enjoy your stay at Soluxe Hotel Guangzhou as you experience everything Guangzhou has to offer.
Location
Reviews
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"sorry to tell you that as during your stay,rooms are limited and almost fully booked.
so hotel raised up the price.
so now we have to refund your payment to you ."
How come it happened ? and she expect me to pay about 30% more with new booking.
I called hotel from my country to complain about this and I asked for the offer price that I shouldn't have to pay more or at least pay a little more because I have to go to this hotel anyway
and when I ask her she can't make a decision so I would like to talk to someone who can make the decision THEN she intentionally hung up the phone to me 3 times.
What do you think? What is the hotel policy? Do you have service training? Do you expect that your staff can hang up the phone on customer?
Hanging up a phone on a person is one of the most disrespectful things a person can do.
I am really disappointed. So sorry if only one of your staff break all of the hotel's reputation.
CONS:
1. The hotel starts at the 30th floor. When the hotel is full extreme waiting times for the small elevators. So will not go again during canton fair.
2. No business center
3. Terrible service. My locker was defect - had to wait for over 1 hour.
4. Not so much to do in the area.
5. No lobby bar/counter for a quick drink/sandwich or else
PRO's:
1. Very close to the Pazhou complex (10 minutes by taxi)
2. Good views
3. Good rooms (but no individual controlled airco!)
4. Fresh fruit
5. Fast Wifi if secret route is used (and google - ask assistance)
6. They do some performance acts, extra's during Canton Fair which is nice.
If you want a good room, at a good location, and nothing else. This might be it. If you want a nice bar, extra service for business, good food and strong English staff, don't go to this (Chinese) hotel.
We booked a standard room, but upgraded for an extra RMB 380 per room to a suite with Club Lounge facilities. The room is just perfect! Spacious and very convient. The bed is kingsize (!) and the pillows big and comfy.
The only negative thing is that there is no Wifi in room! For a business hotel this is a huge minus. Also when you turn on the TV in the bedroom, the one in the living area also switches on!! Which means that you have to keep getting out of bed to switch it back off. Not very customer friendly.
The staff is very helpful, but their English is not really good.
Overall a good hotel, but a little expensive for China!! We paid RMB 4250 per room per night (1 person per room).
Some of our rooms (there were 10 rooms booked in total) were booked for two persons, however the breakfast was only for one person (the other person had to pay extra). Breakfast buffet was amazing!
The staff barely speaks English, so it was very difficult :(
It is located further from the city centre, but quite close to the exhibition centre. Easy to reach by taxi.
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