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Asiana Airlines
Overview
4.03,706 reviews
Travelers' Choice 2020 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Asiana Airlines
Airline Alliance
Star AllianceHeadquarters: No 47 Osae-Dong, Gangseo-gu, Seoul South Korea 157-713
Airline Summary
As one of two major airlines in South Korea, Asiana Airlines (IATA: OZ; ICAO: AAR) operates flights to four continents. The airline, which is based in Seoul, flies to destinations within Korea and across Asia, as well as Oceania, Europe and North America. Asiana has a domestic operations hub at Seoul's Gimpo International Airport (GMP) and an international hub at Incheon International Airport (ICN). It has five classes of passenger service—First Suite Class, First Class, Business Smartium Class, Business Class and Travel Class. Aircraft configuration varies from route to route. Asiana is part of the Star Alliance.
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3706Reviews
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Traveler11512547113 wrote a review May 4
Seattle - Seoul
International
Absolutely tragic for this Asiana Airline experience . Been waiting for 5 hours straight and got cancelled at the end. All my plan are ruined and now I have to stand to queue up for more than hours. This is the worst airline I had ever experience. Been using couple time and the boarding pass are always not on time. Where are all the workers at the counter? And why do we need to line up for more than hours after the flught cancelled just because your airline cancelled the flight. They should have be better prepared. Hope they recruiting someone that can work efficiently in the future.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Seoul - Los Angeles
International
Had a great experience first time flying with Asiana air. Self check in and self baggage drop off. Staff was nice and efficient . The plane I was on was a big plane so the seating seems more spacious . Flight was smooth. Highly recommend .
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Seoul - Los Angeles
International
Boarding was insane. Everyone got in line without consideration for rows or zones. However, once the line started moving, it went like a factory. There was numerous staff working and they sent people on the flight with the speed of light. It was probably the fastest we’ve ever boarded a plane before. The staff on board was abrupt, quick, and short. The greeting was delivered matter of factly. Service was very quick with only two words spoken at a time. The food choices were not explained. They only stated chicken or beef. I ended up with Korean food that I did not understand nor liked. I tried but didn’t eat anything except the rice and beef. I asked for water and received a half full small cup of about 2 oz. Movies were very limited. There were very few new releases of between 5-6 months old. They also had a few old movies. We did not received a water bottle for an 11 hour flight. The snacks were very good. I knew from Qatar that if you wanted snacks, you should go and ask for them. They gave me a tender and tasty cake and a thick and soft chocolate chip cookie. Lunch before landing again was announced as chicken or seafood. I should have asked more questions because the seafood was actually shrimp. I ended up with chicken with some fatty parts that I didn’t enjoy a lot. The seats were comfortable enough and there were no issues.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Singapore - Penang
Southeast Asia
They forced you to check in your luggage so they can make money. May as well say no chicken luggage. All he can carry on is medium size handbag. This would be my last time. I’m traveling this airline. I’ve been traveling around Asia for 30 years.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ho Chi Minh City - Toronto
International
Asiana is ripped off airline when you have a luggage that exceeds 2-3 kg, they forced to pay for the whole luggage fee, that cost can be 100$ CDN. we travel to Asia annually, and we are certainly avoid Asiana Airline as a connection to my selected place. If you can avoid this airline, then do it, it is unworthy to spend 100$ CDN on extra 2-3 kg. Again this airline is ripping off passengers obviously.…
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Breakfast 2nd plate
123456…
Traveler11512547113 wrote a tip May 4
"Theres no tips, the airline just hit us with this unexpected plan. Get all your money back. Dont waste your for nothing:)"
Yuliya A wrote a tip Apr 2024
"Tip to choose another one if possible, however we don't have much alternatives. "
123456…
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Round TripOne-wayMulti-city
Depart
Wed, 5/29
Return
Wed, 6/5
Travelers
1, Economy