三亞服務優先的奢華商務酒店
差的酒店總是有千萬種的奇葩表現，而好的酒店卻是一致的：它總是能夠給客人以最佳服務和極致體驗，讓客人感受到在家一般的溫馨和照顧，這將使它贏得客人的再次光臨和更多推薦。三亞大東海山海天JW Marriott Hotel無疑是三亞最佳服務和極致體驗的優秀表現者，因為它擁有一批在有限資源下發揮到最好的優秀員工們。
正因為此，基於我們在五月初入住三亞大東海山海天JW Marriott Hotel的美好體驗，我們將這次30天的商務+度假之行選擇在三亞大東海山海天JW Marriott Hotel。
當我在Marriott App預定好酒店客房之後，我開始對未來的行程滿懷期待。在出行前一個星期，行政酒廊經理Miki在例行檢查訂單時，獲悉我們的訂單信息，提前主動與我們溝通個性需求，她為我們做出細緻周到的安排，Miki的友善和關心，使我們在出發前就收穫到一個超預期的驚喜！
剛一抵達酒店，迎接我們的是熱情如三亞陽光的問候，來自前廳部Edward的真摯的微笑和專業服務：主動幫助我們拿行李，專業細緻的酒店功能導覽和介紹。老朋友Anson和James很高興再次見到你們。
事實上，在入住期間，任何時候，我們進出酒店大堂、餐廳、或者在其他酒店區域的任何地方，總能遇到酒店員工，每一個員工都面帶微笑，保持眼神交流，並報以真誠問候、詢問和關注可以幫我們做些什麼。直到我們離店，是前廳部的禮賓員小何與司機朱師傅的專業服務為我們的旅程畫上完美的意猶未盡的省略號。
從抵達到離店，JW Marriott 三亞的每一位員工，用最真心的態度和最訓練有素的服務，充滿激情地努力幫助我們（每一位客人）達成所願，舒適、愉悅的JWM三亞之旅真讓我們樂不思家。
酒店行政酒廊位於東區三樓，酒廊設計佈局充滿熱帶風格。 酒廊是我們除房間外逗留時間最長的地方，我們可以放鬆地淺談、處理公務事務，也品嘗美食美酒。 在這裡，我們很高興再次見到我們的老朋友：富有激情、親和友善的行政酒廊經理Miki，優雅微笑的Vivian，熱情陽光的Dream，細緻友善的Zora，熱情好客的來自尼泊爾的Leon，很高興再次遇到你們。同時，我們也很高興認識新的朋友們：穩重踏實的Dirk，笑容甜美的Ellen，親和可愛的Cindy，開朗活波的Alison，耐心細緻的Alyssa，熱情細心的Jane，親和沈穩的Jerry，熱情主動、愛讀書的帥哥廚師Justice。
Miki是行政酒廊經理，她是優秀的團隊leader，她帶領團隊務求讓每一位客人得到照顧和感到滿意，善於發現每位客人的要求且幫助客人努力解決它（聽說她經常以開發腦洞的方式，啓發員工去想出很多如何超出客人預期和驚喜的小Idea：比如幫助客人佈置令人難忘的求婚現場，幫客人保留某個偏好的座位，留意且照顧到客人的口味偏好等等，且樂意讓員工努力去嘗試……），她為團隊提供最優的專業訓練和寬松的工作氛圍，使團隊以最優狀態為客人提供最佳服務。Miki和Vivian、Dream、Zora、Cindy、Leon、Dirk、Alison、Alyssa、Ellen、Jane、Justice 、Jerry...... 「排名不分先後：-）」在內的團隊保持和超越Marriott的價值和專業質量。最最了不起的是，這個團隊中還有好幾個是實習生，他們每一位都在有限的資源下做到自己最好，努力去完成每一個服務細節，關注和照顧並極力去滿足每一個客戶的個性化要求。
客房服務是保障我們入住愉悅的根本和關鍵。 客房服務細緻，備用品補充及時充裕，無論何時只要回到客房，總能發現一個乾淨整潔的客房，他們總是貼心的幫我們準備好一切。 專門為我們提供客房服務的Yuna（康亞南），十分專業，工作表現真的太棒了，偶遇幾次她工作的情景，她總是全心投入，甚至累的滿頭大汗。Yuna總是細緻到每一個細節，我記得入住後的每天清潔，Yuna會幫我們把用過的物品如充電器/線收拾妥帖，化妝品擺放整齊，同時兼顧且尊重到我們的使用習慣；當發現我們每天飲用大量的礦泉水，無論是日間服務的Yuna/Nina，還是夜間開夜床服務的員工，都會給我們配足夠多的礦泉水；日間服務的Yuna每天會給我們留祝福/問候小卡片，夜間服務的員工則給我們溫馨小卡片「 預報」第二天的天氣，讓我們看到你們的細心和真誠。
期間遇見過幾次客房主管Endora（王少妹）在抽檢衛生和服務，據她說，她的抽檢工作確保即便是他們的員工在「無人處」的工作和服務也能盡善盡美地保持JW Marriott一致的服務水平，且再三詢問是否還有什麼需要他們做的或者能做的更好的地方，真誠地表示無論任何需求他們都希望能盡力幫我們達成，能讓我們愉悅滿意且超出預期，是他們工作的目標。
客房服務中最贊、最個性化的服務、最讓人暖心的是：提供大小碼的浴袍、大小碼的房間軟拖鞋、大小碼沙灘人字拖（沙灘度假地酒店的貼心配備），除成人大小碼外，還提供有兒童版本，簡直太貼心有木有，讓入住的小朋友們也能因為享受同等禮遇而開心雀躍。
酒店自營的健身房位於一樓，180度無敵海景，健身設施齊全，Charlin ，Vicky ，Chloe總是在前台熱情問候，微笑引導或簡單交流，教練總是在忙於為客人指導或協助訓練，他們都非常專業。
酒店二樓的JW Kitchen全日餐廳提供中西自助美食，食物豐盛美味，是我們每個Happy Day的起點。餐廳環境優美雅致，空間寬敞，服務周到，主動熱情，從入門引位的介紹佈局和熱情推薦菜品，到用餐過程收拾空碟的主動周到，及時快捷，使用餐氛圍十分舒適，服務都非常細緻，總能照顧到我們的喜好；菜品豐富，食材很新鮮，品類和烹飪方式多種多樣，感嘆沒有一個1T的胃和吃不胖的身材！
Ruth Zhao是一位富有經驗充滿工作激情的經理，她非常有技巧地為整個團隊提供最優的專業訓練和寬松的工作氛圍，她努力去提升自己也樂於把自己的經驗傳授給團隊的每一個成員。Ruth和Austin、Rita、Hugh、以及Tina、Lois、Zoey、Susan、Alisa、Nancy、Jackon、Dylan、Adah、Peanut等等（還有很多我們沒有記住名字，卻專注工作的其他同事們）一起每天微笑著、忙碌著、細心關注每一位客人的需求和體驗。 我們親眼所見或親身體驗：自助早餐時特別額外為素食者提供食物、我們剛落座，特別提供的符合我們口味的咖啡已經準備中、主動為幼兒提供寶寶椅、為離開取餐的父母留意和關注獨自在座位的小朋友等等、總是真誠地詢問是否有還有什麼需要為我們做的？ 總是能時時關注到我們的喜好和需求。
我們直到快離店才知道，這個每天為我們提供專業服務的團隊除了Ruth、Rita、Hugh和Austin等幾名經理主管外，幾乎都是實習生，你們真的太棒了。 你們每個人都用誠摯的微笑和眼神、真誠的態度，在有限的資源下做到最好，積極主動去服務好每一個客人，去滿足他們的個性化要求。 主管經理們都非常非常棒，帶領包括實習生團隊達到JW Marriott同級別的服務水準。
在酒店電梯里能看到萬豪集團遵循的七大經營信條，例如：
Most hotels train their people with booklets. We take ours to the ballet.
Perfect pampering comes from pampered pamperers.
Take good care of our employees, and they will take good care of our customers.
我們接觸到的這個年輕的團隊，他們中每一員都在身體力行地去實踐以上經營信條，我想這也將吸引越來越多來三亞旅行的商務客人、休閒度假客人願意選擇三亞山海天JW Marriott hotel。
期待下次再見！
The latter Chinese is the most correct expression, my English is only written English.
Luxury business hotel with service priority in Sanya
Bad hotels always have thousands of terrible performances, but good hotels are consistent: it always gives guests the best service and the ultimate experience, so that guests feel the general warmth and care at home, which will make It wins guests again and more recommendations. Sanya Dadonghai Shanhaitian JW Marriott Hotel is undoubtedly the outstanding performer of Sanya's best service and ultimate experience, because it has a group of outstanding employees who have performed to the best with limited resources.
Because of based on the wonderful experience of staying at Sanya Dadonghai ShanHaitian JW Marriott Hotel in early May, we chose this 30-day business + vacation trip to Sanya Dadonghai ShanHaitian JW Marriott Hotel.
After I booked the room in the Marriott App, I started looking forward to my future trip. One week before the trip,...三亞服務優先的奢華商務酒店
差的酒店總是有千萬種的奇葩表現，而好的酒店卻是一致的：它總是能夠給客人以最佳服務和極致體驗，讓客人感受到在家一般的溫馨和照顧，這將使它贏得客人的再次光臨和更多推薦。三亞大東海山海天JW Marriott Hotel無疑是三亞最佳服務和極致體驗的優秀表現者，因為它擁有一批在有限資源下發揮到最好的優秀員工們。
正因為此，基於我們在五月初入住三亞大東海山海天JW Marriott Hotel的美好體驗，我們將這次30天的商務+度假之行選擇在三亞大東海山海天JW Marriott Hotel。
當我在Marriott App預定好酒店客房之後，我開始對未來的行程滿懷期待。在出行前一個星期，行政酒廊經理Miki在例行檢查訂單時，獲悉我們的訂單信息，提前主動與我們溝通個性需求，她為我們做出細緻周到的安排，Miki的友善和關心，使我們在出發前就收穫到一個超預期的驚喜！
剛一抵達酒店，迎接我們的是熱情如三亞陽光的問候，來自前廳部Edward的真摯的微笑和專業服務：主動幫助我們拿行李，專業細緻的酒店功能導覽和介紹。老朋友Anson和James很高興再次見到你們。
事實上，在入住期間，任何時候，我們進出酒店大堂、餐廳、或者在其他酒店區域的任何地方，總能遇到酒店員工，每一個員工都面帶微笑，保持眼神交流，並報以真誠問候、詢問和關注可以幫我們做些什麼。直到我們離店，是前廳部的禮賓員小何與司機朱師傅的專業服務為我們的旅程畫上完美的意猶未盡的省略號。
從抵達到離店，JW Marriott 三亞的每一位員工，用最真心的態度和最訓練有素的服務，充滿激情地努力幫助我們（每一位客人）達成所願，舒適、愉悅的JWM三亞之旅真讓我們樂不思家。
酒店行政酒廊位於東區三樓，酒廊設計佈局充滿熱帶風格。 酒廊是我們除房間外逗留時間最長的地方，我們可以放鬆地淺談、處理公務事務，也品嘗美食美酒。 在這裡，我們很高興再次見到我們的老朋友：富有激情、親和友善的行政酒廊經理Miki，優雅微笑的Vivian，熱情陽光的Dream，細緻友善的Zora，熱情好客的來自尼泊爾的Leon，很高興再次遇到你們。同時，我們也很高興認識新的朋友們：穩重踏實的Dirk，笑容甜美的Ellen，親和可愛的Cindy，開朗活波的Alison，耐心細緻的Alyssa，熱情細心的Jane，親和沈穩的Jerry，熱情主動、愛讀書的帥哥廚師Justice。
Miki是行政酒廊經理，她是優秀的團隊leader，她帶領團隊務求讓每一位客人得到照顧和感到滿意，善於發現每位客人的要求且幫助客人努力解決它（聽說她經常以開發腦洞的方式，啓發員工去想出很多如何超出客人預期和驚喜的小Idea：比如幫助客人佈置令人難忘的求婚現場，幫客人保留某個偏好的座位，留意且照顧到客人的口味偏好等等，且樂意讓員工努力去嘗試……），她為團隊提供最優的專業訓練和寬松的工作氛圍，使團隊以最優狀態為客人提供最佳服務。Miki和Vivian、Dream、Zora、Cindy、Leon、Dirk、Alison、Alyssa、Ellen、Jane、Justice 、Jerry...... 「排名不分先後：-）」在內的團隊保持和超越Marriott的價值和專業質量。最最了不起的是，這個團隊中還有好幾個是實習生，他們每一位都在有限的資源下做到自己最好，努力去完成每一個服務細節，關注和照顧並極力去滿足每一個客戶的個性化要求。
客房服務是保障我們入住愉悅的根本和關鍵。 客房服務細緻，備用品補充及時充裕，無論何時只要回到客房，總能發現一個乾淨整潔的客房，他們總是貼心的幫我們準備好一切。 專門為我們提供客房服務的Yuna（康亞南），十分專業，工作表現真的太棒了，偶遇幾次她工作的情景，她總是全心投入，甚至累的滿頭大汗。Yuna總是細緻到每一個細節，我記得入住後的每天清潔，Yuna會幫我們把用過的物品如充電器/線收拾妥帖，化妝品擺放整齊，同時兼顧且尊重到我們的使用習慣；當發現我們每天飲用大量的礦泉水，無論是日間服務的Yuna/Nina，還是夜間開夜床服務的員工，都會給我們配足夠多的礦泉水；日間服務的Yuna每天會給我們留祝福/問候小卡片，夜間服務的員工則給我們溫馨小卡片「 預報」第二天的天氣，讓我們看到你們的細心和真誠。
期間遇見過幾次客房主管Endora（王少妹）在抽檢衛生和服務，據她說，她的抽檢工作確保即便是他們的員工在「無人處」的工作和服務也能盡善盡美地保持JW Marriott一致的服務水平，且再三詢問是否還有什麼需要他們做的或者能做的更好的地方，真誠地表示無論任何需求他們都希望能盡力幫我們達成，能讓我們愉悅滿意且超出預期，是他們工作的目標。
客房服務中最贊、最個性化的服務、最讓人暖心的是：提供大小碼的浴袍、大小碼的房間軟拖鞋、大小碼沙灘人字拖（沙灘度假地酒店的貼心配備），除成人大小碼外，還提供有兒童版本，簡直太貼心有木有，讓入住的小朋友們也能因為享受同等禮遇而開心雀躍。
酒店自營的健身房位於一樓，180度無敵海景，健身設施齊全，Charlin ，Vicky ，Chloe總是在前台熱情問候，微笑引導或簡單交流，教練總是在忙於為客人指導或協助訓練，他們都非常專業。
酒店二樓的JW Kitchen全日餐廳提供中西自助美食，食物豐盛美味，是我們每個Happy Day的起點。餐廳環境優美雅致，空間寬敞，服務周到，主動熱情，從入門引位的介紹佈局和熱情推薦菜品，到用餐過程收拾空碟的主動周到，及時快捷，使用餐氛圍十分舒適，服務都非常細緻，總能照顧到我們的喜好；菜品豐富，食材很新鮮，品類和烹飪方式多種多樣，感嘆沒有一個1T的胃和吃不胖的身材！
Ruth Zhao是一位富有經驗充滿工作激情的經理，她非常有技巧地為整個團隊提供最優的專業訓練和寬松的工作氛圍，她努力去提升自己也樂於把自己的經驗傳授給團隊的每一個成員。Ruth和Austin、Rita、Hugh、以及Tina、Lois、Zoey、Susan、Alisa、Nancy、Jackon、Dylan、Adah、Peanut等等（還有很多我們沒有記住名字，卻專注工作的其他同事們）一起每天微笑著、忙碌著、細心關注每一位客人的需求和體驗。 我們親眼所見或親身體驗：自助早餐時特別額外為素食者提供食物、我們剛落座，特別提供的符合我們口味的咖啡已經準備中、主動為幼兒提供寶寶椅、為離開取餐的父母留意和關注獨自在座位的小朋友等等、總是真誠地詢問是否有還有什麼需要為我們做的？ 總是能時時關注到我們的喜好和需求。
我們直到快離店才知道，這個每天為我們提供專業服務的團隊除了Ruth、Rita、Hugh和Austin等幾名經理主管外，幾乎都是實習生，你們真的太棒了。 你們每個人都用誠摯的微笑和眼神、真誠的態度，在有限的資源下做到最好，積極主動去服務好每一個客人，去滿足他們的個性化要求。 主管經理們都非常非常棒，帶領包括實習生團隊達到JW Marriott同級別的服務水準。
在酒店電梯里能看到萬豪集團遵循的七大經營信條，例如：
Most hotels train their people with booklets. We take ours to the ballet.
Perfect pampering comes from pampered pamperers.
Take good care of our employees, and they will take good care of our customers.
我們接觸到的這個年輕的團隊，他們中每一員都在身體力行地去實踐以上經營信條，我想這也將吸引越來越多來三亞旅行的商務客人、休閒度假客人願意選擇三亞山海天JW Marriott hotel。
期待下次再見！
The latter Chinese is the most correct expression, my English is only written English.
Luxury business hotel with service priority in Sanya
Bad hotels always have thousands of terrible performances, but good hotels are consistent: it always gives guests the best service and the ultimate experience, so that guests feel the general warmth and care at home, which will make It wins guests again and more recommendations. Sanya Dadonghai Shanhaitian JW Marriott Hotel is undoubtedly the outstanding performer of Sanya's best service and ultimate experience, because it has a group of outstanding employees who have performed to the best with limited resources.
Because of based on the wonderful experience of staying at Sanya Dadonghai ShanHaitian JW Marriott Hotel in early May, we chose this 30-day business + vacation trip to Sanya Dadonghai ShanHaitian JW Marriott Hotel.
After I booked the room in the Marriott App, I started looking forward to my future trip. One week before the trip, the executive lounge manager Miki got our order information during the routine inspection of orders and proactively communicated with us about our individual needs in advance. She made meticulous and thoughtful arrangements for us. Miki's friendliness and concern made us a surprising surprise in advance!
As soon as we arrived at the hotel, we were greeted with warm greetings like Sanya’s sunshine, sincere smile and professional services from concierge, Edward: Proactively helped us with our luggage, professional and detailed hotel function guide and introduction. And good see you again, my old friends Anson and James
In fact, at any time during our stay, when and where we are, the hotel lobby, restaurant, or anywhere in hotel areas, we always meet hotel employees, each of them smiling, keeping eye contact, with sincere greetings, asking and paying attention can help us do. Until we check out, it was the professional service of concierge Mr. He and the driver Mr. Zhu from the front office that drew the perfect ellipsis for our journey.
From arrival to departure, every employee of JW Marriott Sanya, with the sincerest attitude and the most trained service, works do the best to help us (each guest) achieve the desired, comfortable and pleasant JWM Sanya, the ultimate experience really made us forget our home.
The hotel's executive lounge is located on the third floor of the East District. The lounge design is full of tropical style. The lounge is the place where we spend the longest time outside of the room. We can relax and talk, handle business affairs, and taste food and wine. We are glad to see our old friends again: Miki, a passionate and friendly executive lounge manager, Vivian with an elegant smile, Dream with warmth and sunshine, Zora with meticulous friendliness, Leon from Nepal, very friendly Glad to meet all of you again. We are also very happy to know new friends: Dirk who is steady and prudent, Ellen who has a sweet smile, Cindy who is kind and lovely, Alison who is cheerful and lively, Alyssa who is patient and meticulous, Jane who is enthusiastic and careful, and Jerry who is calm and enthusiastic , handsome chef Justice.
Miki is the executive lounge manager. She is an excellent team leader. She leads the team to make every guest take care and satisfaction and is good at discovering each guest's requirements and helping them work hard to solve it. This method inspires employees to come up with many small ideas on how to exceed guests 'expectations and surprises: for example, helping guests arrange unforgettable proposal scenes, helping guests to reserve a certain seat, paying attention to and taking care of guests' taste preferences, etc. , And willing to let employees to try it…), led by Vivian, Dream, Zora, Cindy, Leon, Dirk, Alison, Alyssa, Ellen, Jane, Justice, Jerry ... Team maintains and exceeds Marriott's value and professional quality. She provides the team with the best professional training and a relaxed working atmosphere, so that the team can provide the best service to guests in the best state. The most amazing thing is that there are several interns in this team. Each of them does their best with limited resources, strives to complete every service detail, pays attention to and takes care of and strives to satisfy each one. Customer's individual requirements.
Room service is fundamental and key to guaranteeing our pleasant stay. The room service is meticulous, and the supplies are replenished in a timely manner. Whenever you return to the room, you will always find a clean and tidy room. They always help us prepare everything. Yuna (Kang Yanan), who responsibilities the room service for us, is very professional and her work performance is really great. When she encounters a few times when she works, she is always devoted, even sweating. Yuna is always meticulous in every detail. I remember to clean it every day after I check in. Yuna will help us to organize used items such as chargers / cables, neatly arrange cosmetics, and consider and respect our usage habits. I found that we drink a lot of mineral water every day, whether it is Yuna / Nina serving daytime or the staff who turn night service at night, we will allocate enough mineral water for us; Yuna serving daytime will leave us blessings / greetings. Card, the night service staff gave us a warm little card to "forecast" the weather on the next day, let us see your carefulness and sincerity.
I met Endora (Wang Shaomei), the supervisor of Housekeeping, several times during the sampling of sanitation and services. According to her, her sampling inspections ensure that even their employees' work and services in "no one” can maintain the perfect service of JW Marriott. Level, and repeatedly asking if there is anything else, they can do or can do better, sincerely stated that no matter what their needs, they hope to help us achieve it, can make us happy and satisfied and exceed expectations, it is their job aims.
The best and most personalized service in the room service is the most heartwarming: providing bathrobes、slippers、beach flip- (intimate equipment of beach resort hotels), not only providing adult size, but also for children's , which is so sweet and intimate, so that the children staying can also be happy because they enjoy the same courtesy.
The hotel's gym is located on the first floor, with 180-degree Seaview and complete fitness facilities. Charlin, Vicky, Chloe always greet warmly at the front desk, smile to guide or simply communicate, and the personal Trainer is always busy guiding or assisting the guests in training. very professional.
The all-day JW Kitchen restaurant on the second floor of the hotel offers Chinese and Western buffet cuisine. The food is rich and delicious, which is the starting point of each Happy Day. The restaurant has a beautiful and elegant environment, spacious space, attentive service, and proactive enthusiasm. From the introduction layout and enthusiastic recommendation of dishes to the introduction, to the initiative and thoughtfulness of packing empty dishes in the dining process, timely and fast. We can always take care of our preferences; the dishes are rich, the ingredients are very fresh, the categories and cooking methods are diverse, and I lament that there is no 1T stomach and no fat body.
Ruth Zhao is an experienced and passionate manager. She is very skillful in providing the best professional training and a relaxed working atmosphere for the entire team. She strives to improve herself and is willing to pass on her experience to the team. A member. Ruth and Austin, Rita, Hugh, and Tina, Lois, Zoey, Susan, Alisa, Nancy, Jackon, Dylan, Adah, Peanut, etc. are smiling, busy and paying close attention to the needs and experiences of each guest every day. What we have seen or experienced for ourselves: special vegetarian food for vegetarians at the breakfast buffet, when we have just seated down, our favorite coffee has been prepared, proactive baby chairs for children, pay attention for parents leaving for meals The children who are sitting alone, and so on, always ask sincerely if there is anything else we need to do for us? Always be aware of our preferences and needs.
We didn't know until we left the hotel. The team with professional services, except Ruth, Rita, Hugh, and Austin, were almost all are trainee. All of you are really great, with a sincere smile, eyes, and sincere attitude, does your best with limited resources, proactively serves every guest, and meets their special requirements. The manager and supervisors are very excellent, leading a team of trainees to the same level of service level of JW Marriott.
In the hotel elevator, you can see the seven operating tenets of the Marriott Group, such as:
Most hotels train their people with booklets. We take ours to the ballet.
Perfect pampering comes from pampered paperers.
Take good care of our employees, and they will take good care of our customers.
The young team, each of them is working hard to implement the above business credo. I think it will also attract more and more business and leisure guests who come to Sanya and choose Sanya Shanhaitian JW Marriott hotel.
Looking forward to seeing you next time.More
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