Hello, I'm planning to stay at Crowne Plaza this December, and it's going to be an 8-night stay. I wonder whether there is a laundry service available in your hotel. If there is one, is it like a coin laundry type of service, or how?

Hi, I just booked my quarantine stay in this hotel. According to some comments, the hotel will send you an email that is different from the original confirmation email, and you will be asked to settle the payments using a link provided in the second email. Does anyone know how long before the check in day that second email will arrive? Just don't want to miss it.

can I get full refund if the Hong Kong goverment cancels the 7 days quarantine when I return in June, that means I don't have to stay in your hotel for the dates I made the reservations.

Do the tv in the room have hdmi connection?

Dear Crowne Plaza HK Kowloon East, as you are a new quarantine hotel. I have some questions to clarify: - Do you provide bathrobes for the quarantine stay? - Do you provide bedroom slippers for the quarantine stay? - Will the hotel provide ceramic plates and dining silverware on request? I make the above queries as I understand that your sister hotel CP CWB provides it. For additional room service, will the room service be served in ceramic /regular plates instead of disposable? Is coffee/tea provided with the meals/room? Is the hotel also open to providing an additional chair in the room when requested as two adults will be working remotely. This will help in assisting the needs of quarantine guests, just to make aware since you are a new quarantine hotel. Your positive response will be much appreciated.