落基山登山者號豪華列車
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Sunny Wong
香港40 則投稿
2019年10月 • 好友旅行
我們是由班夫出發去到溫哥華兩天一夜, 路上的景色不在話下🥰！
更必須要提一提車上的服務, 殷勤周到而且很貼心服務員對四周的景色十分資料解講解得十分清晰, 如果遇到有什麼野生動物,服務員都會第一時間通知各位👍👍
而火車上提供的食物簡直就是一流的享受👍👍
另外我最欣賞的就是他們運送行李的服務, 幾乎我們都不用自己拿行李的, 因為所有行李不論由火車搬上酒店或是酒店搬回去火車,他們都有專人處理不用我們掛念也不用拿著行你四處走實在太貼心了👍👍
更必須要提一提車上的服務, 殷勤周到而且很貼心服務員對四周的景色十分資料解講解得十分清晰, 如果遇到有什麼野生動物,服務員都會第一時間通知各位👍👍
而火車上提供的食物簡直就是一流的享受👍👍
另外我最欣賞的就是他們運送行李的服務, 幾乎我們都不用自己拿行李的, 因為所有行李不論由火車搬上酒店或是酒店搬回去火車,他們都有專人處理不用我們掛念也不用拿著行你四處走實在太貼心了👍👍
發表日期：2019年10月15日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello SunnyWongMK,
Thank you for this review of your Banff to Vancouver journey. We are happy to hear that you enjoyed the friendly, attentive onboard service. We strive to create a relaxing environment for our guests where they can soak up the beautiful scenery passing by. It was our pleasure to explore with you this season. We hope that you have had a great trip back home.
Kind regards,
Ashley
發表日期：2019年10月16日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
Leigh C
英國基爾福75 則投稿
第一天賈斯珀和坎盧普斯之間下了大雨，第二天我們前面有一列火車臨時出了故障，最後我們到達溫哥華時比預計晚了4個小時，大家都應該去體驗一下!火車很棒(記得要坐Goldleaf車廂，多花點錢也很值! !),飯菜美味,工作人員不遺餘力的服務，全天供應熱的和冷的食物和飲料,車廂很舒適,風景也很美，整個旅程的後勤保障得你自己經歷了才能徹底相信。是我們此次加拿大和阿拉斯加之旅的一大亮點。
發表日期：2019年7月21日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello LeighC907,
Thank you very much for this five-star review and recommendation. We are thrilled that you could include a GoldLeaf Service journey into your trip to Canada and Alaska. Our onboard hosts and chefs will be thrilled that you enjoyed their attentive service. Your kind comments are greatly appreciated.
Kind regards,
Ashley
發表日期：2019年7月23日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
KenGee380
英國倫敦70 則投稿
永無止境、變幻莫測的風景只是這次旅行吸引力的一部分。我們花了两天時間從賈斯珀(Jasper)來到溫哥華(Vancouver)，對組織中細節、服務和食物質量的關注給我們留下了深刻的印象。每天坐九到十一個小時的火車並不困難，因為總是有飲料、零食和飯菜。令人印象深刻的景色有時是隨早餐或午餐而來。服務團隊的不停工作、聊天和幽默值得每一分錢，即使這個湖和其他的湖混淆了!非常享受——而且非常專業。我很想立刻再坐一次列車!
發表日期：2019年7月14日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello KenGee380,
Thank you so much for this review, we look forward to the day we can welcome you back onboard the Rocky Mountaineer. Our onboard hosts and chefs will be thrilled by your five-star comments. It is our pleasure to travel this beautiful part of the world with our guests each and every season.
Kind regards,
Ashley
發表日期：2019年7月15日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
marykaybourbon
佛羅里達州25 則投稿
穿過加拿大落基山脈的旅行令人放鬆又美麗。從卡爾加里到溫哥華，Gold Leaf的標準很完美！所有的住處都很精緻，令人驚嘆，火車上的服務（Randee,Julia,Priscilla 和 Jess）超過了我們的預期。
發表日期：2019年6月24日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello marykaybourbon,
Thank you so much for this five-star review. Our onboard hosts aim to take care of all the travel details allowing our guests to sit back, relax and enjoy the stunning mountains, wildlife and vistas passing by; your comments are greatly appreciated. We hope that you keep lasting memories of GoldLeaf Service.
Kind regards,
Ashley
發表日期：2019年6月24日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
Zalie S
澳洲圖拉克53 則投稿
我們在途徑玻璃建築的時候，享受到了金樹葉團隊卓越的的服務。班夫山的風景無與倫比，美得令人窒息。雖然班夫山的名氣不大，但它的景區絕對非常漂亮。這两天，整個服務團隊的工作值得稱讚，他們太棒了。
發表日期：2019年5月17日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello zalies,
Thank you very much for this review of your GoldLeaf Service experience. We are thrilled to hear that you enjoyed the unique glass dome view of the spectacular mountains throughout the Canadian Rockies. It was our pleasure to have you join us and we hope to see you back onboard in the near future.
Kind regards,
Ashley
發表日期：2019年5月18日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
John
英國伊利25 則投稿
從第一分鐘起就享受着卓越的服務，一起都為你安排好了，從高質量的食物到你行李的處理。每個車廂有個指定團隊來照顧你並滿足你的需要。飲料會送到你的座位，餐食則在下面的餐車車廂（金箔預訂）享用。農村和野外的風光非常迷人，令人驚嘆。外面的觀察平台也有很好的的視野。儘管此行很昂貴，但每分錢都花的值得，尤其在看到灰熊的時候！！！
發表日期：2019年5月7日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello Johntravel66,
Thank you very much for this review of your GoldLeaf Service experience. The outdoor viewing vestibule is a unique experience and I am happy to hear that you enjoyed the beautiful scenery from it. Our team will be honoured by your kind comments, it was our pleasure to explore with you this season.
Kind regards,
Ashley
發表日期：2019年5月8日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
murphy2ay
英國博爾頓6 則投稿
這將是我們加拿大阿拉斯加之旅的亮點。
在這之後溫哥華和阿拉斯加只有失望。這個列車和服務人員以及服務，員工提供的餐飲信息以及所有的列車員工都是最好的。但是第一天的風景實在是太無聊了，無數顆冷杉樹還有奇怪的白鷹坐在電線桿頂部，透過冷杉樹的縫隙看到一條一閃而過的河流。第二天就好很多了，但是還是不是我所預期的樣子，我們再也不會急着如此了。
在這之後溫哥華和阿拉斯加只有失望。這個列車和服務人員以及服務，員工提供的餐飲信息以及所有的列車員工都是最好的。但是第一天的風景實在是太無聊了，無數顆冷杉樹還有奇怪的白鷹坐在電線桿頂部，透過冷杉樹的縫隙看到一條一閃而過的河流。第二天就好很多了，但是還是不是我所預期的樣子，我們再也不會急着如此了。
發表日期：2019年3月4日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello murphy2ay,
Thank you for taking the time to write this review. We do appreciate your comments and feedback. Our onboard team will be pleased to hear that you enjoyed their service. It is our goal to exceed guest expectations and we are saddened to hear that we were not able to do that for you this season. I hope that you keep fond memories of Western Canada.
Kind regards,
Ashley
發表日期：2019年3月5日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
213syd
澳洲悉尼22 則投稿
首先，這裡有最壯麗的風景。其次，老式的豪華火車旅行、包含豐盛的餐點和飲料，誰能對這裡有什麼挑剔呢?如果我還沒有這樣體驗過，這將是我下一次旅行。現在就預訂，去吧，你會感謝我的建議的!
發表日期：2019年2月12日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello Peter D,
Thank you for this five-star review and recommendation. Your kind comments regarding onboard cuisine and service are appreciated and will be passed along to the team. We hope that you are able to join us again in the near future to explore a different route through Western Canada.
Kind regards,
Ashley
發表日期：2019年2月13日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
142loism
Jindabyne421 則投稿
落基山脈的銀葉被高估了，價格也過高。火車開得太快，遊客無法看到和拍攝野生動物和風景。大多數照片拍出來都模糊不清。沒有数字地圖或显示器。食物很好。到的太晚了，沒辦法在鎮上和商店裡逛一逛，。相信同一路線乘坐旅遊車在高速公路上行駛會有更好的體驗，能更多地停下來，有更多拍照機會。我強烈建議你去同一個地方乘坐巴士旅行。從火車上你一直能看到高速公路。
發表日期：2018年12月26日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello 142loism,
Thank you very much for this review of your SilverLeaf Service Experience. I am sincerely sorry to hear that we were not able to exceed your expectations this season. The Canadian Rockies are a truly magical place and we hope that you are able to keep fond memories.
Kind regards,
Ashley
發表日期：2018年12月30日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
jolesley2014
澳洲悉尼12 則投稿
在溫哥華遊玩了幾天后，我們很激動地登上列車，一路上都很興奮。欣賞到了不可思議的風景，也有着很棒的食物和服務，優秀的工作人員（謝謝辛尼和其他工作人員）。在我看來，坎盧普斯的酒店不是很好，但是我們很喜歡班夫泉的費爾蒙特酒店、露易斯湖堡壘酒店積仕柏公園渡假酒店。這次旅行讓人一生都難忘，如果能負擔得起的話，選個上等座會更好。
發表日期：2018年12月20日
這則評論是 Tripadvisor 會員的主觀意見，而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello jolesley2014,
Thank you very much for this wonderful review. It was a pleasure having you onboard and exploring Western Canada with you this season. Your feedback is truly appreciated and will be passed along to the team. I hope that you were able to create lasting memories and wonderful photographs of your time onboard the Rocky Mountaineer.
Kind regards,
Ashley
發表日期：2018年12月30日
這則回應是管理階層代表的主觀意見，而非 Tripadvisor LLC。
Emilysdad7
英國哈德斯菲爾德383 則投稿
How would a party of 3 be seated in gold leaf, are the seats in rows like an airplane or are they some face to face
Robert W
俄勒岡州科瓦利斯306 則投稿
They are in rows with two on each side of the isle. We saw numerous groups with 3 and 4 arranged across the aisle.
Travel550514
英國桑德蘭56 則投稿
We are traveling in May and have booked the silver leaf service. Does anyone who travelled silver leaf wish they upgraded to gold and any hints of tops will be appreciated
Cynthia A
密蘇里州哥倫比亞市496 則投稿
The service was over the top. A great trip but some scenery better than others. Not much can be done about that, you are on the train tracks. It is same thing on a river cruise. Hotel was ok, we were there such a short time. Arrived in the dark so not able to see much and getting to a place to eat dinner was a challenge. That said, I love the trip. Seats are two side by side all facing same way. They reverse seats the second day.
Alvin B
維珍尼亞雷斯頓25 則投稿
The late arrival time and hotel check-in times, how difficult was it to find something to eat? Sounds like we should pack a picnic to take with
us on the train ride.
Julie S
俄亥俄州哥倫布市67 則投稿
I am so sorry for this late reply - just saw your question! NO WORRIES when it comes to food and drink. You will be taken care of from the time you step on the train until your final departure. From breakfast to morning snack to lunch to afternoon snack -plus- any beverage you would like all through the day! Yes, restaurants in the our hotel and in easy walking distance were open when we arrived in Kamloops.
Bob
俄亥俄州Chardon1,631 則投稿
Hello,
I will be traveling on the Rocky Mountaineer in May...Gold Leaf service. Vancouver to Banff. We are traveling with another couple.
Do the gold leaf seats turn around so a group of 4 can face each other?
What is best seating arrangement for 4 people traveling together?
Thank you
Mike B
2 則投稿
Hi Samantha,
Just about all of the seats in each Gold Leaf service car are facing in the same direction. They do turn around but the only seats we saw facing each other were in the very front of our train car so you could probably request those from Rocky Mountaineer ahead of your trip. The only problem may be is that 2 people have to sit backwards from the direction the train is traveling.
After our trip, we would recommend sitting side by side. We carried on conversations with another couple like this and it worked perfectly. You can also request to sit together during breakfast and Lunch. We did this with a new couple we met on our trip.
One thing…RM assigns seats at check-in for your trip. To ensure your choice, you want to request ahead of time that you and your friends sit across from each other or in those seats at the front of the car that face each other.
Hope you enjoy your trip!
jueber99
cheltenham12 則投稿
Hi, I am travelling on Rocky Mountaineer from Banff to Vancouver as part of a month long holiday.
My intention is to pay for 1 piece of extra luggage on Air Canada to allow us to take 3 x checked in luggage plus 2 x carry on's per couple. Will Rocky Mountaineer transport our 3 x cases and 2 x carry on's (per couple) to our hotel?
If not, is there a way to transport an extra piece of luggage from Banff to our Vancouver hotel?
kh048
英國倫敦5 則投稿
Hi, Rocky Mountineer does not specify how many pieces of luggage it will take to your hotel . They are very helpful and will be able to sort it out for you if you email them.
triskele27
英國貝爾法斯特50 則投稿
We are travelling from Ireland in September and booked on the Rocky Mountaineer Vancouver-Kamloops-Banff before an Alaska cruise from Nome.
We are concerned about our hand baggage (20 litre backpack camera bags 18x13x12inches) being too large for the space on the train.
The only info we can find on bag size, is in a reply by RM to a previous query on Trip Advisor, and the space given is smaller than our backpacks.
Has anyone had problems taking hand baggage on board RM because of size, refused boarding or asked to put a bag in with checked baggage?
We are both photographers, used to travelling with camera gear in a backpack which meets all aircraft size limits we have encountered and we carry our gear as hand baggage so it does not get lost in transit or damaged by bag-handlers (as has happened with our checked bags).
We can juggle with our stuff in our shared foot-space as long as we are not stopped from boarding or have to argue to keep our camera bags with us. Obviously we do not want to abandon this part of our trip.
575robertu
澳洲奧爾伯里97 則投稿
From my experience not a problem. You will have it around your feet. If the carriage is not full you can ask if you use the spare seat to store items on.
SCORPIO67
英國切斯特菲爾德145 則投稿
Hi we are doing Journey through the clouds in May 24 which we are really looking forward to, with an overnight stay in Kamloops. Does anyone have any info on what the hotel you stay in is like, time you arrive and what it’s like?
Andy K
加拿大61 則投稿
Rocky Mountaineer will provide you with all the info you need. Just call or email them ;)
texchef
華盛頓州溫哥華13 則投稿
Does anyone have experience using a wheelchair on this trip?
Rocky Mountaineer
加拿大溫哥華1 則投稿
Rocky Mountaineer’s trains are accessible for guests that have a wide range of mobility. We do understand that each guest's mobility levels and needs are unique and should be discussed with one of our Vacation Consultants at the time of booking, to ensure a seamless travel experience. You can find details regarding our trains and facilities from the preparing to go section of our website. We are unable to reply with a link here.
You will also find answers to other frequently asked questions like this from the FAQ section of our website.
Ellen F
澳洲布里斯本104 則投稿
I am booked on the Rocky Mountaineer as part of a Trafalgar tour. The last day is from Kamloops to Vancouver on 24 July. The information about the tour says the train gets in between 6.30 & 8.30pm. We are booked on a flight out of Canada later that night and I am now very concerned that we might not make it. Is there anyone who has done this tour who can tell me what time the train got in? Thanks
Rocky Mountaineer
加拿大溫哥華1 則投稿
Hello,
Rail travel in North America is occasionally subject to unforeseen delays. While Rocky Mountaineer is treated as a priority on the train tracks it uses, occasional delays do occur. For that reason, if your package does not already include accommodation at the end of your journey please do not arrange connecting transportation, including flights, on this day. Rocky Mountaineer can arrange for additional hotel nights, airport transfers, and tour options at the start or end of your rail journey with advance notice.
Thank you.