Life may be unpredictable, but your medical bills don't have to be. With healthcare costs on the rise in a strained public healthcare system, it's vital to ensure that you and the ones you love are protected against the unexpected.
The Voluntary Health Insurance Scheme (VHIS) is a government certified scheme that aims to provide better access to private healthcare and to enhance consumer protection for medical insurance. As a registered VHIS provider, HSBC Life gives you the comprehensive medical coverage you need through our certified Standard or Flexi Plans so you can expect more peace of mind while enjoying tax deductions1.
Speak with us
- Call the VHIS application hotline at (852) 2233 3130(Monday to Friday from 11:00am to 7:30pm except public holidays)
- Visit an HSBC branch
VHIS key benefits

Cover yourself against unknown pre-existing conditions
You'll be covered against unknown pre-existing conditions3.

Claim tax deductions
Taxpayers can claim a tax deduction1 of up to HKD8,000 per insured person annually.
Learn more about HSBC Life tax saving plans
Why choose an HSBC VHIS Flexi Plan?
Enjoy more peace of mind with a plan that covers you for what matters most.

Protect yourself from hidden costs
Get fully covered for hospitalisation and surgical fees without any sub-limits.

Safeguard your health against the unexpected
Insure yourself for eligible cancer treatment expenses, both surgical and non-surgical.

Ease your worries with cashless arrangements
Don't worry about upfront out-of-pocket medical expenses in Hong Kong, as long as you've obtained pre-authorisation from us.

Stay protected, from start to end
Rest easy knowing that your post-surgery recovery expenses such as physiotherapy and rehabilitation are also covered.
Standard Plan vs Flexi Plan

HSBC VHIS Standard Plan
Get essential coverage for your healthcare needs with one standard plan.

HSBC VHIS Flexi Plan
Enjoy comprehensive coverage with freedom to choose the options you need.
Related information
Name of VHIS Provider: HSBC Life (International) Limited
VHIS Provider Registration Number: 00042
Effective Date of Registration: 29 May 2020
Manage your policy
Manage your policy online
Access your policy details anytime, anywhere on both your HSBC HK Mobile Banking app and our Personal Internet Banking webpage, so you can check your benefits, coverage, premium due dates and much more at your fingertips.
Make a claim
Sometimes life doesn't go according to plan. But we're here to help.
To make an insurance claim, simply call our Tele-Consultants who will help you with it.
- Diamond level: (852) 2894 4798
- Bronze / Silver / Gold levels: (852) 2894 4780
You can also find the claim forms you may need here.
Remarks
1 Tax deduction eligibility is only applicable to policyholders or his/her spouse who are Hong Kong taxpayers. Tax deduction for the qualifying premiums paid under VHIS policy (not including levy) will be based on the premiums paid after deducting the premium discount (if any). For more information, please refer to www.ird.gov.hk or seek independent tax advice.
2 Unless otherwise specified, all ages mentioned on this page refer to the age of the insured person on his or her last birthday.
3 Pre-existing condition(s) shall mean, in respect of the insured person, any sickness, disease, injury, physical, mental or medical condition or physiological degradation, including congenital condition, that has existed prior to the policy issuance date or the policy effective date, whichever is the earlier. An ordinary prudent person shall be reasonably aware of a pre-existing condition, where - (a) it has been diagnosed; (b) it has manifested clear and distinct signs or symptoms; or (c) medical advice or treatment has been sought, recommended or received. The HSBC Life may impose case-based exclusion(s) to the pre-existing condition(s) notified to HSBC Life in the application for the plan and any subsequent information or document submitted to HSBC Life for the purpose of the application. Unknown pre-existing condition(s) refers to any pre-existing condition(s) that the policy holder and/or insured person was not aware and would not reasonably have been aware of at the time of application. Please refer to the policy provisions for the full terms and conditions.
4 Eligible expenses incurred in other areas worldwide shall be covered according to the VHIS Standard Plan Terms and Benefits. Greater China shall mean mainland China, Hong Kong, Macau and Taiwan. Asia shall mean Afghanistan, Bangladesh, Bhutan, Brunei, Greater China, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Philippines, Singapore, South Korea, Tajikistan, Thailand, Timor-Leste, Turkmenistan, Uzbekistan and Vietnam. Worldwide shall mean no geographical limitation. Except for psychiatric treatment and cash benefit for lower ward class which are applicable to Hong Kong only. Please refer to the Additional Benefit Provisions Endorsement for more details.
5 Eligible expenses incurred in respect of the same item shall not be recoverable under more than one benefit item in the table above.
6 Full cover shall mean the actual amount of eligible expenses and other expenses charged and payable in accordance to the terms and benefits of your policy.
7 HSBC Life shall have the right to ask for proof of recommendation, e.g. a written referral or testifying statement on the claim form by the attending doctor or a registered medical practitioner.
8 The percentage here applies to the surgeon's fee actually payable or the benefit limit for the surgeon's fee according to the surgical categorisation, whichever is lower.
9 Tests covered here only include computed tomography (“CT” scan), magnetic resonance imaging (“MRI” scan), positron emission tomography (“PET” scan), PET-CT combined and PET-MRI combined.
10 Treatments covered here only include radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy.