Brian Rodriguez
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Was working great the first 3 months, but it stopped storing videos. They no longer appear in the app in the Remote area. I've tried rebooting the system, reinstalling the app and contacting customer support. Still got nothing.
IP Camera manufacturer(深圳市施瑞安科技有限公司)
April 25, 2024
Hello, 1. Check whether the SD card can be read normally. 2. You can try to format the file or restart the camera to try.
Loh JF
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Installed this camera app on Xiaomi 12. Found out the Alarm push notification only work while using the app, once you switch to other app, it won't notifying again. What's the point of the alarm push notification function then?
4 people found this review helpful
IP Camera manufacturer(深圳市施瑞安科技有限公司)
March 21, 2024
Hello, you can try uninstalling and reinstalling the APP~~~ Under normal circumstances, the alarm push button is turned on. After the camera triggers an alarm, there will be an alarm push notification.
Paige Hutson
Ever since the new update that recently happen the camera won't record and it use to did. I have a memory card in it and it acts like it's recording but when you tap on the recording nothing happens I checked all settings and they are set the same as they were before the update but before the update they actually recorded. I loved this app and camera but now that it don't do it main purpose record im going to have to switch apps which sucks cause I really liked this one before the updateanyways.
3 people found this review helpful
IP Camera manufacturer(深圳市施瑞安科技有限公司)
December 11, 2023
Hello, if you have any questions about the program, you can contact us via email. support@sricam.com.