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Porter Airlines
Headquarters: Billy Bishop Toronto City Airport, Toronto, Ontario Canada M5V 1A1
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3.52,423 reviews
Travelers' Choice 2018 Winner
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About Porter Airlines
Headquarters: Billy Bishop Toronto City Airport, Toronto, Ontario Canada M5V 1A1
Airline Summary
Porter Airlines (PD) is a Canada-based regional airline that flies to more than 20 destinations within Canada and the United States. Its fleet consists of single cabin Economy Class seating. The airline is known for the complimentary services that are included in the ticket price. These include free snacks and beverages onboard, as well as in their lounges (which all passengers can use) at Billy Bishop, Ottawa Macdonald-Cartier International Airport (YOW) and Newark Liberty International Airport (EWR). The carrier, which is based in Toronto, has a hub at Billy Bishop Toronto City Airport (YTZ). Porter also offers free shuttle service between downtown Toronto and the airport.
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Flint - Newark
Domestic
First time i travel with this Kind of air crafts with out fan engine , i was upset , the aircraft looks old , and the hand rest is short you cant put your hand on , and if you are sitting on window There is an excess in the ground that prevents you from placing your right foot normally, but rather at an angle . the good thing they offer snacks and the airport is easy to access , there is no rush and no tension in the airport . i like it for short trips . Thanks…
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kathleen G wrote a review Yesterday
Halifax - Montreal
Domestic
Be aware that if you book a flight online, they might sell you a ticket even if the flight is full. They will take your money in 30 seconds and take 10 business days to give your money back. Never again with Porter Airlines.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vancouver - Fort Lauderdale
USA
It's a very long flight from the west coast of Canada to Fort Lauderdale. We could have been in Europe in a shorter time frame. Crew was very friendly and professional. Coffee ran out the first time around before reaching Ottawa. The snack selection nothing to write home about. Starved in Ottawa just enough time to eat a sandwich. Twice in Ottawa no ground crew to park the plane resp. push off which added approx 2 hrs to the flight. Nothing that Porter could do about. It's a commuter airline I understand but for Westcoast passengers flying to the east coast and beyond too limited for flying comfortably. Left Vancouver at 7.40am arrived at Fort Lauderdale airport hotel after 11pm. Gruelling day to start a vacation.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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San Francisco - Toronto
Canada
Missed flight bc unable to check-in. Not online (error message), not at self-serve kiosk (error message), and no agent on-hand despite being present over two hours prior to departure with ample time to check-in and clear security. Customer service did not assist and provided incorrect information which conflicts w Porter policy; would only offer to book a new flight at full, high cost. Provided incorrect terminal information on itinerary, no signage at SFO; flight pushed up early, then continually delayed - meaning this flight would have been made had Porter enabled functioning online and/or self-serve check-in, as well as on-site agent to assist - absolutely unbelievable that there is not a single agent made available at the airport. Missed Mom's birthday and visiting my elderly grandma as a result (cannot afford a $900 USD one-way flight).…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hysam D wrote a review May 6
Montreal - Toronto
Domestic
The guys at the gate were so unprofessional. The flight was delayed twice. They screamed at me when I came to the gate. They wanted to take me off the flight just for saying the flight was delayed . I will never travel again on this airline . I’ve never had such an experience
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Baggage fees
Domestic Canada
Carry-on bag: Included
1st checked bag: $33 - $57
2th checked bag: $50 - $81
3th checked bag: $100 - $138
4th checked bag: $100 - $138
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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Round TripOne-wayMulti-city
Depart
Wed, 5/22
Return
Wed, 5/29
Travelers
1, Economy