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Thai Airways
Overview
4.016,348 reviews
Travelers' Choice 2020 Winner
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Thai Airways
Airline Alliance
Star AllianceHeadquarters: 89 Thanon Vibhavadi Rangsit, Bangkok Thailand 10900
Airline Summary
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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Bangkok - Stockholm
International
After a year of travelling with surfboards, Thai Airways has been by far the worst experience. Every other airline was either free, or maximum $10 (including budget airlines. Thai Airways (“premium airline”) charges $150 min. per surf board. Not only is it extortion, but there is very little online info about this before flying. The phone line is also only in Thai and the email contact is useless.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Singapore - Kathmandu
Asia
Sharing my disappointment and frustration regarding my recent experience with Thai Airways during my journey from Singapore to Nepal. I was scheduled to travel from Singapore to Nepal via Thai Airways. However, my journey was marred by several issues that significantly impacted my travel experience. Firstly, the initial flight was delayed without adequate explanation or updates provided to passengers. This lack of communication caused confusion and inconvenience, leading to unnecessary stress and discomfort.Furthermore, upon arrival at Bangkok, passengers were given unclear instructions regarding transferring to a later night flight. The process was disorganized, and I felt uncertain about the steps I needed to take to reach my final destination.To add to the inconvenience, once aboard the plane, passengers were unexpectedly informed that we needed to rush to catch a connecting flight. Furthermore when I finally reached the flight, my seat that was chosen online was taken and I was left with a different seat plan. Despite carrying heavy hand luggage, we were expected to make a hurried dash through the airport, which was both physically demanding and unsettling.Finally, upon reaching my destination, I discovered that my checked luggage was missing. This further compounded my frustration and inconvenience, as I was left without essential belongings for an extended period until my luggage was eventually located and delivered the following day. Overall, this series of events during my journey with Thai Airways reflects poorly on the airline's commitment to customer satisfaction and efficient service delivery. I reached out to the customer service to share my feedback, but the customer service responded with terms and conditions of their contract: which indicates that "Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections." Unfortunately, this response came about 3 weeks. This airlines is not interested to address problems and this has been one of the most unpleasant experience I have had, this is why I am taking the time to write a review.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bangkok - Istanbul
International
I will not take Thai again. First I had paid a flight with 2 hours stopover in Istanbul which should be enough to catch next flight but later they sent an email saying the flight would take 30 minutes more. It took two hours more and I lost connection. Then they did not award any miles to my Star Alliance Frequent flyer card, claiming they do not for the class! And aircrafts were dirty, old and service very average. Finally on flight entertainment was poor. So there is really no reason to fly this airline, there is plenty of better airlines out there.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sydney - Bangkok
International
I have enjoyed Thai Airways service in the past, a nice airline. We travelled on 8 April 2024 to Bangkok, returning 15 April 2024. The flight was pleasant but there was a massive letdown, the food. The meals we received were absolutely mediocre, to be polite, nothing like the meals we received on Thai before or other airlines recently. What we were served could not be called Thai food, I don't know how Thai has dropped their gastronomic excellence to this level - bland, tasteless, odd mix and lateness in their meals. Their Pad Thai was horrendous. I am thinking of bringing my own food next time. Miguel Andrade Sydney, Australia…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bangkok - New Delhi
Asia
A pathetic experience from the national airline of a country that is trying to promote tourism. While the aircraft was taxiing on the runway, the pilot did not switch on the air conditioning. So all passengers were subjected to extreme heat till the aircraft took off. Despite the length of the flight, and the extreme heat, drinks service was limited - which made for an extremely dehydrated experience on board.…
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sukhothai airport
ท่านสามารถเลือกรายการอาหารล่วงหน้าได้ตอบโจทย์ความต้องการที่หลากหลายของผู้โดยสารได้อย่างครบถ้วน และในระหว่างดำเนินการจองตั๋วเครื่องบินผ่านระบบอินเตอร์เน็ตหรือมือถือ หลังจากเลือกอาหารที่ต้องการและที่นั่งเรียบร้อยแล้ว ครับ
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Register Thai AirwaysSearch flights
Round TripOne-wayMulti-city
Depart
Mon, 5/27
Return
Mon, 6/3
Travelers
1, Economy