This is usually a first stop when I’m in town visiting friends and it was this trip as well. Sadly though there were MANY problems from being seated to the end of the meal. The staffing seemed to be short yet they were still seating...people outside which is where we ended up. It was rather hot which was fine but if you’re willing to seat people on the patio when it’s 93° then you really should be more attentive with water and not having folks sit outside for twenty minutes before a server even bothers to come out. Servers were dealing with a door that clearly was too heavy because each person that came through it with food or drinks was spilling things left and right. It ended up being what looked like a graveyard of leftovers with the amount of food that was on the ground and what was more appalling was not one server who dropped anything bothered to clean it up?! On top of that when they started to bring our food out we didn’t receive plates or silverware and sat there waiting for the next round of staff to come through which was ridiculous. The food was mediocre especially for the price and the cocktails were ok. Again this is not what I remember sadly and don’t think I will be dying to go back anytime soon. And unfortunately from what I gather they have been suffering for a bit now. It’s certainly not what it used to be.More

This used to be one of our top 3 restaurants - last 3 visits were major disappointments. Last night my wife ordered her appetizer and entree - I ordered my appetizer and asked waitress to come back in a 2 minutes for me to decide...on roll I wanted. Her appetizer and entree appeared with my appetizer and I waited another 15 minutes for waitress to appear to order my roll - the food was good but presentation not nearly as good as it used to be. Service needs vast improvement.More

Been here twice in the past month, once for lunch, once for dinner. Both times, service was friendly and efficient. But we’ve been disappointed to find that it’s just not as outstanding as it was when it opened several years ago. Teriyaki dish and was...bland, as was a meager serving of cucumber salad. Kobe beef burger was dry & fries cold. Curry mussels in broth were served, sadly, over rice. Tangerine salmon salad was lacking in any hint of citrus flavor. Exceptions were tempura calamari & lamb lollipop small plates/appetizers - both were very good!More

Seven of us visited last night to celebrate a birthday. Although we had called ahead to ensure that we would find gluten-free options that turned out to not be the case. The menu said gluten-free, but in truth they should have said gluten-free option because...the only way to order those selections would have been if they deleted everything that would have made the dish worth having. Of course we had to ask several people to clarify the gluten situation before we found anyone who had the right answer. Everything we were planning to order would have been not worth having once they removed the items that had the gluten in them. Additionally we learned that just about every single thing that they serve had msg. Because we cannot eat gluten, and do not want to eat MSG for health reasons we sadly all had to get up and leave and find another place to celebrate the birthday.More

I ordered the Anna, Black Russian, Joker and Southside Salmon Rolls along with Chicken Teriyaki. The food was excellent and included in the take out order was a hand written thank you card for our support. I will return to dine in after the corona...virus threat is over.More

Wild Ginger is an upscale family restaurant that serves pan Asian cuisine. They specialize in small plates and sushi. Everyone was thrilled with their food. Would highly recommend. Cassidy waited on us and was phenomenal, anticipating our every need.

Wild Ginger has become one of our go-to restaurants. We love the variety of menu items and range of prices from small plates to entrees. We have tried so many different menu items and all have been superb. My wife is gluten intolerant and her...options are plentiful. The staff is organized and efficient and the atmosphere is very enjoyable. During our recent visit Cassidy was our server and she is outstanding. We look forward to a Happy Hour visit to the Wild Ginger Bar one day!More

Met with nine friends for lunch at this lovely restaurant. Very nice decor with excellent service. They were glad to explain the dishes from their substantial menu. They have a full bar and ample parking. Everyone enjoyed their meals. I had their corn & crab...soup, which was delicious, as was their soft shell crab. We liked the fact that their luncheon choices were smaller and appropriate for lunch versus a dinner.More

We go to Wild Ginger about every two weeks. The food is consistently great. The bar is fun, great bartenders "Lorrie and Stacy" This place has sushi but they also have one of the best steaks in Richmond.

Nice restaurant with outdoor seating & infrared heaters. Excellent service and everything was freshly made. They accommodate some customization to their many offerings. Food presentation was impressive. The Mizo soup was delicious. Ample parking. About $20 per person for lunch.

First time visit. Thoroughly enjoyed. Went for lunch. Server very helpful in explaining some of the offerings. Menu seems heavily sushi oriented which not appealing to me. I chose Tom Yum soup and small plate Sesame Scallops. Both very good. Total tax and tip $29....Would go again if in the area.More

We ordered takeout from this restaurant this evening and it was just perfect. We had dishes of Scallops, Shrimp, Mongolian Beef, Chicken Fried Rice and sushi. All were delicious. Would I return? Absolutely yes!