190 total
Mistertango may not have all the up to date features in their scope of services, but they are very customer oriented and flexible!
Date of experience: March 06, 2024
Reply from Mistertango
Thank You for the review! Being helpful and flexible is very important to us and our teams are working on it daily. We are happy that we can be helpful!
Date of experience: March 28, 2024
Business account.. process took long but now is running well. Support very politly and helpfull
Date of experience: February 28, 2024
Reply from Mistertango
Thank You for the review! Our support team is one of the key elements to make Your experience great.
Onboarding process quite long and accurate, but in end all fine. Support very ccoperative. Strongly recommended
Date of experience: March 01, 2024
Reply from Mistertango
Thank you for the review! Our support team is always working to help and guide you through the process!
I'm a bit surprised with reviews as I saw them only after opening an account.
But first contact with sale team was good with fast replies.
Maybe a little bit slower with all documents verifications but everyone was super polite and so far transactions goes smoothly.
Date of experience: June 21, 2022
Reply from Mistertango
Dear Maria,
Welcome on board and thank you very much for this wonderful review.
We are working very hard to ensure the speed, safety, transparency and efficiency of our services. If you have any questions or inquiries, please do not hesitate to contact our support team https://support.mistertango.com/en/support/home.
Enjoy easy and reliable transactions with Mistertango!
Wishing all the best
Mistertango Team
Really great Bank, best support ever! Highly recommend mistertango to everyone. No risk at all to lose your money! 100% save! Do not waste time for searching for any alternative Mistertango is the best bank on our solar system , better to say in our milky way galaxie, no no even this is understated BEST IN THE UNIVERSE... Just try it and sign up you will never regret it.
Date of experience: November 06, 2019
I already work with Mistertango from 2016 and all payments have been successfully confirmed or rejected in case that the AML policy has not been respecteed. I didn't lose money with this bank!
So, please don't belive in Negative Feedbacks from people who don't know the rules or AML policy.
5 stars!
Date of experience: February 22, 2019
I am surprised to read the negative opinions. I opened an account at mistertango. to be honest, the company name seemed a little "weird" to me but I have NO REGRETS.
opening the account and identifying my ID card was very quick. the customer service always answered my questions quickly and very professionally. Sending and receiving money happens quickly. usually the same day! The android application is clear, easy to use. the mistertango card works perfectly, I've never had a problem. The plus: to be able to manage your account also via their website. As far as I'm concerned, it's tested and approved. I am very happy to have opened a mistertango account
Date of experience: May 08, 2018
Great service for our personal and business accounts. I have not any complaints, always get and able to send money. Of course they asking about your activity - but I think if you are working legal it's not problem to answer to their questions. I read comments before - I think mostly were closed accounts and I think due to reason of their illegal activity.
Mostly I like that they are linked with crypto exchanges. Use several of them. Instant money transfer to exchanges is the best what they have.
Date of experience: September 15, 2020
Reply from Mistertango
Dear T.K.
Thank you for your comment!
We are happy to hear that you are satisfied with our service. If you have any questions in the future - do not hesitate to contact us.
Best regards,
Mistertango Team
Good Banking Service, the make your life better!
Although I had a problem 4 weeks ago because my money was blocked, but that was all right, you have to check payments on money laundering and terrorism funding, which is for your own protection. The service could be a bit faster otherwise I am very happy even without mastercard a good account, very fast transfers
Date of experience: February 24, 2019
At Pilsenga since the very beginning we counted with Mistertango to build our financial institution in 21 days, we started our operations in record time thanks to them, I know them since a couple of years ago and it’s been pleasant to work with them through thick and thin. They for real understand compliance and crypto businesses!
Victor
Date of experience: August 03, 2022
Reply from Mistertango
Thank you, Victor! We are very grateful to have your business as our customer. We hope our friendship will continue for many years ahead.
Don't deposit your money here.
Terrible customer service.
Deposit and withdraw had been a complete hassle.
After I have switched to ✔️ReflectBitcoin.com✔️
I have complete control over my savings, and also they are profiting there. They are an blockchain based platform with the fast customer support with daily response, great I have found them.
Date of experience: July 16, 2020
Great for business! Very cheap to make international transfers. Before we paid € 30 euro for a transfer with our Cyprus bank, now € 10 for a full month with many transfers. Customer service somewhat slow to respond, but in the end you get an answer.
Date of experience: November 17, 2018
I have been using mistertango for more than a year now. I mainly used it to tranfer and spend money from paypal because my bank would charge me 3€ per incoming transaction. I must say i have never had a problem. In the begining i had locked my card by accident and their support was prompt. I believe they are the cheapest company and their app is very user friendly. The only recomendation i have i the lock card slide sometimes it is ambigious if the card is locked or not.
Date of experience: May 14, 2018
Easy to use and friendly app. I don't have any problems making payments or sending money to my family abroad. With personal EU IBAN I can get paid by my EU partners without a hassle. Crypto transfers with premium package are awesome.
Date of experience: December 27, 2018
We have applied to several institutions for the IBAN account for our company and only Mistertango actually provided a clear and transparent onboarding process with successful opening of the account. They may not have yet the most advanced user interface in the user portal, but all payments are executed promptly and securely. The cost of account maintenance is also very low. For urgent questions - a direct line with client manager exists.
Date of experience: September 04, 2022
Reply from Mistertango
Thank you, Andrii, for such a great review! We value your feedback, as it guides us to improving and creating more advanced products.
We believe that being transparent and compliant is the key to maintaining a meaningful and trustworthy relationship with a client. As for our user interface - we understand your concern, and we're currently working on making it more convenient and user-friendly.
Great & Easy Application.
Good Customer Support.
I have no idea why people complain so much at of the questions they ask are completely normal and requested by law
Date of experience: October 19, 2021
Reply from Mistertango
Dear Michael,
Thank you very much for this review. Indeed, we are working very hard to improve our services and customer support so that our clients can proceed with their transactions without any restraints. At the same time we must ensure the compliance with legal and procedural requirements issued by the regulatory body of the Republic of Lithuania.
We are happy to have you as our client. If you have any ideas or feedback on how to make your experience with Mistertango even more rewarding, please let us know.
Regards,
Mistertango Team
They worked pretty great until 2018 when they introduced the paid membership. After that it's been a constant downhill. And a few days ago they "suspended" all personal accounts and all attempts to contact support resulted in the same email responses that don't give any useful information. It's a good thing I only had 1-2 euro inside, but a lot of people have serious funds blocked.
Don't try to register, stay away or you'll regret it.
Date of experience: November 12, 2019
Reply from Mistertango
Dear Ivaylo,
Thank you for your review.
We are trying to organize our processes and provide high-quality services which meats the requirements applied to us as a financial institution. Therefore, we are obliged to observe our clients' activity and take relevant actions if it is necessary.
If you have any particular questions regarding your personal accounts, please let us know by contacting at support@mistertango.com.
Thank you in advance!
Best regards,
Mistertango Team
Hallo ,
I realized I had the account blocked around October 25th, when I tried to make a bank transfer. I contacted Mistertango via email, who told me to wait for communications. After 10 days they answered me by saying that mistertango has the right to block the account for 90 days that can be renewed for an unlimited number of times.
I decided to make a criminal complaint for embezzlement. Have any of you already done something like that?
Thanks
Date of experience: November 13, 2019
Reply from Mistertango
Dear Fabrizio,
Thank you for your comment.
Please be informed, that the issue regarding the suspension of the account has been solved already. What is more, we have informed you how to transfer the remaining balance of your account, so we believe that this case is closed.
Anyway, if you have any further questions, please contact support@mistertango.com.
Best regards,
Mistertango Team
Good service, reasonable prices and satisfactory customer support. All they need is more products, but they say they are working on them.
In general, good experience so far.
Date of experience: October 19, 2022
Reply from Mistertango
Thank you, Daiva, for your wonderful review. Let us know if there is anything else we can help you with
