Party Supplies Reviews

Great prices. Packaging came really beat up with a stamp from post office saying it was shipped like that. Everything in the package was luckily undamaged.

Date of experience: July 20, 2022

I made an original order of 26 plastic Strawberry friends mugs with personalized inserts. I received the full quantity in a timely fashion. Additional people RSVP’D. I ordered 3 additional mugs. I received only 2. I had not ordered any extra mugs, only the exact amount I needed. I called to report it and their system was down. I called on the 21st to ask them to send the additional mug. They said I would have it on the 28th. Today is July 29th and I haven’t received the mug and the baby shower is tomorrow. When I called they said that they found out on the 25th, that the mug wouldn’t arrive on time. Nobody called or emailed me to let me know. Now one person at my daughter’s baby shower will not be receiving a mug. At least they are refunding me for the order of 3 mugs and shipping charge. Not very happy with their customer service or shipping department right now

Date of experience: July 29, 2022

The plates and napkins were beautiful. The bottled were much smaller than picture but we will use them in a different way.

Date of experience: September 29, 2022

I order a sonic the hedgehog pinata. Received an email saying it was shipped and was even charged for it but I've never received it. I wanted a week to see if it was coming later, but nothing. I've tried to call you 3 times and the call rings once and then is disconnected. I'm extremely disappointed and would like a refund.

Date of experience: September 06, 2022

Did not receive all of my order. They gave me a prompt refund before I even got my order but did not let me know what items would not be sent. Therefore, I did not have time to reorder items needed in time for the party. Otherwise, every thing was great!

Date of experience: July 01, 2022

Great we love ordering birthday supplies just wish everything wasn’t sold out that we wanted to buy

Date of experience: September 09, 2022

It was great and my items arrive quickly as well, I will definitely continue use this app and order again

Date of experience: October 17, 2022

Items I received are nice but I am missing 2 items from a 5 item set and cannot reach customer service at all. No replies to emails and the customer service number rings once and hangs up every time

Date of experience: August 23, 2022

I ordered three items and only received two. When I called I was told they would be shipping the missing item and I would receive it in a few days. Well I never received it and they ended up having to cancel. I’m frustrated because I ordered through this company because it had the best price BUT the product wasn’t even in stock. Now since I waited so long for this specific item I won’t have it in time for my daughters birthday. Unfortunate. However, customer service was great.

Date of experience: July 05, 2022

I am very unhappy with the service because it said my package was delivered. I never received my package. I tried calling none of the phone numbers a valid I sent emails I never get a response. I’m a single mother I don’t have money just to give away, so I am very displeased very displeased. .

Date of experience: September 11, 2022

Everything came in as expected, great prices and quality was very pleased. I will definitely order from them again!

Date of experience: October 21, 2022

I had a damage package. I was missing items and some items were damaged. I followed the instructions on how to tell the company what I was missing and what was damaged. The website said response time would be within 24 hours. It’s almost been two weeks. My sons party is soon and I probably won’t get my stuff. I tried calling the customer service line and it doesn’t work.Out of service busy signal.

Date of experience: September 21, 2022

I placed an order almost a month ago. I got the shipping notification, but the item has never actually shipped. I have not received my order, and attempts to contact customer service have gone unanswered. I will be seeking a refund and will not recommend Wholesale Party Supplies to anyone.

Date of experience: September 22, 2022

I got the personalized banner and tickets and they were great quality and size. DHL shopping was pretty slow but the product was great

Date of experience: June 29, 2022

All of the plastic containers I ordered came broken and I sent a message twice to customer support for replacement and still have not received a response. I need these for an upcoming party so I’m very disappointment that there has been no reply.

Date of experience: August 23, 2022

I was scared to order from this website especially so close to my son's birthday but to my surprise everything came fine and fast I really enjoy the shopping experience

Date of experience: November 09, 2022

Lost all of my order except for a piñata. I called customer service to see why my package had not been delivered yet and was told they did not know and the only option I had was a refund or for them to send a replacement after my Grandsons birthday party. This is the first time I have ordered here and it will be the last.

Date of experience: July 12, 2022

Love this company. I placed my first order, I received it quickly. The items are so cute and very nice quality. I will be placing another order soon.

Date of experience: July 12, 2022

Better prices than other big name brand stores for what I was looking for, arrived fast too.

Date of experience: October 01, 2022

I ordered 2 different sized plates for a party. I only received the smaller sized plates. I've tried multiple times to email from their website, call & message the company on Facebook, but no one responds.

Date of experience: September 14, 2022