ISM 3011 MGMT INFO SYS SPC Flashcards | Quizlet
 

ISM 3011 MGMT INFO SYS SPC

Key Concepts:

Terms in this set (70)

What is the key technology that allowed the creation of the Internet?
packet-switched networks
What's the smallest unit of data that computers can use?
BIT
A web address is also referred to as a(n):
URL
What is Kranzberg's First Law of Technology?
"Technology is neither good nor bad; nor is it neutral."
The manner in which work is organized, coordinated, and focused is referred to as a:
Business process
Arrange the following storage sizes from smallest to largest:
Terra, Peta, Exa, Zetta, Yotta,
Match each term with its correct definition.
__4__
Help organizations with capturing and applying knowledge and expertise. KMS

__2__
Help organizations manage relationships with suppliers. SCM

__3__
Help organizations manage relationships with customers. CRM

__1__
Help to integrate business processes across departments. ERP
How much storage space did the movie Avatar use?
1 Petabyte
The largest communication cables that connect different computer networks are called:
Got wrong: not WAN Choices: Backbones, Routers, Modems
A computer that uses services on a network is called a:
Client
________ is (a) intangible property created by individuals or corporations.
Intellectual property
Which of the following is NOT one of Porter's four environmental forces:
technology
_______ are small text files deposited on a computer hard drive when a user visits web sites.
cookies
_________ involves comparing the efficiency and effectiveness of your business processes against a certain set of standards.
benchmarking
Most experts believe that _________ possesses the largest collection of personal information in the world.
Google
________ means you accept the potential costs, duties, and obligations for the decisions you make.
Responsibility
_______ is a data analysis technology that provides powerful profiling capabilities.
NORA
Match the following organizational types to the correct definition.
1. Entrepreneurial structure
Young, small firm in a fast-changing environment.

2. Machine bureaucracy
Large bureaucracy existing in a slowly changing environment, producing standard products.

3. Professional bureaucracy
Knowledge-based organization where good and services depend on the expertise and knowledge of professionals.
What is technology that radically changes the business landscape?
Disruptive technology
Match the ethical principle to its definition:
1. Golden Rule
Do unto others as you would have them do unto you (Jesus Christ).

2. Immanuel Kant's categorical imperative

Ask yourself "If everyone did this, could the organization, or society, survive?"

3. Utilitarian
Take the action that achieves the higher or greater value.

4. Risk aversion
Produce the least harm
Decisions based on available information are referred to as:
NOT Business Intelligence
ANS: Evidence based decision making (on BI video!)

Choices:

Evidence based decision making


Business intelligence


Decision support systems


GIGO
In SaaS, customers use software hosted by a vendor on the vendor's cloud infrastructure.
True
Quantum computing would be able to solve complex scientific and business problems millions of times faster than current technology. True or false?
True
A data mart is a subset of a data warehouse.
True
_________ is the term used to describe datasets with massive data volumes.
Big Data
Which of the following was NOT one of the emerging technologies discussed in the "Top 5 Emerging Technologies" video?
Tablet touch screens
__________ uses individual atoms and molecules to create computer chips and other extremely small technological devices.
Nanotechnology
______________ invented Ethernet.
Robert Metcalfe
"BYOD" stands for:
Bring you own device
A _____________ documents a data model.
Entity-relationship diagram
Match the TCP/IP layer with its definition:

__4__
Places packets on and receives them from the network.

__2__
Provides the application layer with communication and packet services. This layer includes TCP.

__3__
Responsible for addressing and routing data packets.

__1__
Enables client application layers to access the other layers and defines the protocols that applications use to exchange data. This layer includes HTTP.
1.
Application layer

2.
Transport layer

3.
Internet layer

4.
Network interface layer
Match the piece of networking equipment with its definition.

__2__
Can filter and forward data

__3__
Routes packets of data through different networks, ensuring data reaches the correct destinations

__1__
Simple devices that connect network components.
1.
Hubs

2.
Switches

3.
Routers
HIPAA outlines security and privacy rules for student grades.
FAlse
______ are programs that copy themselves from one computer to another.
Worms
Match the malicious software with its definition.

__4__
Record all keystrokes made on a computer keyboard

__2__
Introduces malicious program code into a company's systems and networks.

__1__
Appears to be benign but then does something other than expected.

__3__
Tries to extort money from the user.
1.
Trojan horse

2.
SQL injection attack

3.
Ransomware

4.
Keylogger
_________ is slicing digital messages into separate parcels and sending them along different paths, then reassembling them at the destination.
Packet switching
What are the two types of signal that can be transmitted across a network?
digital and analog
In a _________ attack, hackers flood a network server or web server with thousands of communicates to crash the network.
denial of service
Phishing involves setting up fake web sites or e-mail messages.
True
What organization assigns IP addresses?
ICANN
CRM stands for:
customer relationship management
In what year was the Internet "born"?
1957
__________ is a supply chain model that involves a build-to-order method.
PUll based
Which of the following is NOT one of"Information richness" refers to the complexity and content of a message.
IT processes
"Information richness" refers to the complexity and content of a message.
True
What percentage of B2B e-commerce is based on EDI?
80%
__________ means the price of a product varies according to supply and demand.
Dynamic pricing
____________ are used in the production process and _________ are not involved in the production process.
Direct (goods)/Indirect
Enterprise software is built around thousands of predefined business processes.
True
In your own words, explain what a supply chain is.
...
What's the name of IBM's supercomputer?
Watson
What is the term for data that is organized into a useful form?
Information
A __________ is an online course made available to large numbers of participants.
MOOC
Match the terms with their correct definitions.
Tacit - has not been documented; Explicit knowledge - has been documented
Which of the following is not a type of knowledge management system?
Process management systems
Artificial intelligence is an intelligent technique for capturing tacit knowledge.
FAlse
__1__
The infrastructure for warehousing, integrating, reporting, and analyzing data.

__4__
Ask what-if questions

__5__
Organizational performance indicators

__3__
Helps visualize problems from a geographic basis.

__2__
Uses statistical analysis, data mining techniques, historical data, and assumptions to predict future trends and patterns.

__6__
Looks at four dimensions of firm performance
1.
Business intelligence

2.
Predictive analytics

3.
GIS

4.
Sensitivity analysis

5.
KPI

6.
Balanced scorecard
Virtual Reality Modeling Language is the standard for virtual reality web applications.
True
Which of the following is NOT a type of computer-aided technology?
CAP
__2__
Relies on past experiences that are stored for later use.

__4__
Uses massive amounts of data to solve complex problems.

__3__
The study of how computer programs can improve their performance without explicit programming.

__1__
Represents imprecision by creating rules that use approximate values.

__5__
Helps find optimal solutions for specific problems by examining a very large set of possible solutions.
1.
Fuzzy logic

2.
Case-based reasoning (CBR)

3.
Machine learning

4.
Neural networks

5.
Genetic algorithms
_______ defines what work is or is not included in a project.
Scope
Order the steps:
__2__ Develop and initial prototype.
__3__ Use the prototype.
__1__ Identify the basic requirements.
__4__ Revise and enhance the prototype.
The point of TQM is to make achieving quality an end to itself.
TRUE
ORder the steps:
__1__ Identify processes that need to be changed
__4__ Implement the new process
__3__ Design new process
__2__ Analyze existing processes
__5__ Continuous measurement
An international information systems architecture consists of information systems to coordinate worldwide trade and other activities.
True
A prototype is the final working version of an information system.
False
A _________ lists project activities and their start and completion dates.
GANTT
Match the term with its correct definition.
__1__
Makes achieving quality an end in itself.

__2__
A measure of quality representing 3.4 defects per million.

__4__
Provides tools and methodologies to analyze processes, design new ones, and optimize those processes.

__3__
Business processes are analyzed, simplified, and redesigned.

1.
TQM

2.
Six sigma

3.
Business process redesign

4.
BPM
Systems development refers to the activities that go into producing and information system solution to an organizational problem.
True
KPIs are key performance indicators.
TRue
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