106 total
I was gifted the 1920s Retrograde Watch last year. I had my doubts about it, as I usually don't wear quartz watches. But it works on your favor here. It's reasonably accurate without a sweep second hand and fun to watch at 1159 to 1200.
Date of experience: December 25, 2023
So I was going through an old box of my stuff and came across my old graduation present. I was really excited getting my Stauer Magnificat at the end of 2007. I wore it for a couple of months and the day hand separated from the peg and fell into the bezzle. I stopped wearing it so the loose hand wouldn't get caught up in the other hands and cause the watch to jam or break. I attempted taking it to a couple of jewelers who advertised watch repair. They all refused to touch a Stauer even though I would have been satisfied just getting it open to get the loose hand out of it.
Sadly there is zero opportunity to fix these. I wish I had done the research to find that not only was it limited to a 30 day warranty, but that no one...including Stauer...will do ANY repair of them if there is an issue. Sadly I wasted the money of my family who got together to buy me a nice present.
To be fair the minute I picked it up from sitting in the box it began to tick away again...but without the ability to get the loose date hand out I would forever be waiting for it to jam and completely break.
Date of experience: April 21, 2024
I purchased the Over the Rainbow Murano necklace and complimentary bracelet after see them in an ad in AARP magazine. Unfortunately, the AARP ad does not accurately reflect the color and inner texture of the beads at all. In the magazine ad, the necklace looked more pastel, more uniform in color, and the beads were frostier. But in reality, it's nothing like that at all. It is very bright and most beads are clear. In case anyone is wondering, I did check the company catalog's picture and it looks more or less accurate. So sad.
Date of experience: April 14, 2024
Reply from Stauer
We apologize for the inconvenience and appreciate your feedback. Please contact customer service M-F 8 am to 5 pm CST at 888-333-2012 to further assist you with your concerns. Thank you.
Never a fan of forced reviews (I deducted a star for that - you can't just submit 5 stars here and go... which I would have done if they didn't force me to spend this time writing a review that says basically nothing more than what a 5-star rating would convey) but I do like the look and feel of the watch I bought. Good value for an interesting piece to wear out and get a conversation started.
Date of experience: July 10, 2023
‘Poor company, My mom was buying jewelry from them and a Gentleman had ask my Mom if she’s interested in buying a new 14 k gold chain and diamond necklace!! My Mom said No!!! I can’t afford that !! Well!!Needless to say he ordered it anyways!! Come find out they took all her money out of her bank account for this Necklace!! I’m so Pissed off!! I called and I was told to take it back!!! I said to them My Mom never received a Diamond necklace only fake ones!! And for them to send her money back!! Well here it is!!! 1 month since this happen and still no Refund!! I’m calling a Lawyer!!
Date of experience: March 01, 2024
We have been buying from Stauer for years, and their quality has remained true. I had been eyeing the Murano Cornaro necklace, and when it came back in stock, I jumped at the chance to buy it! It is even more beautiful than pictures can capture. Then my hubby bought me the Mitsuko organic pearl necklace for Valentine's day. It positively glows. I have also been searching for the ultimate pair of penny loafers. Again, Stauer did not disappoint. They are Italian leather, made in Italy, and perfectly fabulous!
Date of experience: February 14, 2023
Reply from Stauer
Thank you for your review!
Fast shipping! Just as advertised! Beautiful necklace! Well made! Secure clasp! Great length! Gorgeous beads! Awesome price! Why are you waiting to purchase??
Date of experience: November 28, 2022
Nice quality watch and packaging, delivered on time and in perfect condition. The strap was a disappointment - cheaply made and not flexible.
However, for the sale price of $29 plus $25 to replace the strap, still a deal and a half!
Date of experience: August 17, 2023
This is one of the most unique watches I've ever owned. (retrograde). I absolutely love it. Communication from Stauer was excellent, and despite a small delay due to backorder, my watch came quickly. Great quality, too. <3
Date of experience: July 24, 2023
Be sure you want the jewelry. They are making SO MUCH MONEY ON SHIPPING, RETURNS AND INSURANCE that’s it’s wrong. $19.95 to ship less than 1 lb. of jewelry. I need to return a necklace and they deduct $12.50 from my account when I paid $29 for the necklace. And they charged $ 4.75 for insurance that I never knew anything about. The jewelry is very reasonably priced because they are making a FORTUNE on these charges. It’s insane. My jewelry was 72% of the total bill. The other 28% was shipping, insurance and tax.
Date of experience: November 28, 2023
Reply from Stauer
Thank you for the feedback. We often send shipping discounts or even free shipping offers to our email subscribers. Also, Platinum Plus members receive free ground shipping on all orders. Even with shipping, you will find that Stauer offers an "impossible" price compared to other retailers.
Extremely cool watch. By far my favorite and the most unique in my collection. Be sure to wind it 15x "clockwise"once a day or it'll stop. This small attention to detail is definitely worth it.
Date of experience: July 30, 2023
On your advertisement, dimensions should be shown for the watchface as you sometimes do for the band itself.
This watch is not suitable for smaller wrists, in my opinion, it also requires a band adjustment from a jeweler.
Date of experience: August 07, 2023
My experience with Stauer is great because the quality and craftsmanship of your jewelry is wonderful: Everytime I have purchased from you, I have never been disappointed. I have always been pleasantly surprised. I have received my orders quickly. And you have great customer service.
Date of experience: August 08, 2023
The great Stauer name, outstanding products, great prices, and discounts. Really love my 1933 gold coin replica, what a great piece of history I am a very happy customer. Harold. Bisbee Arizona, 7/23/2023
Date of experience: July 03, 2023
I knew about Stauer going in. So, I went ahead and got the "$300" watch for $30 (+ $15 S&H). So far, it has kept very good time, even though watch geeks call it bottom-of-the-barrel bad Chinaesium.
I don't expect it to be durable and long-lasting, but for $30, it has performed well and looks more $$$$ than it is.
If it lasts a year or two, I'm not going to be upset over a $30 expenditure.
Date of experience: July 28, 2021
Reply from Stauer
Thank you for your comments!
I bought this for my husband for his first father's day. He absolutely LOVES it! He says its very easy and straightforwards to use and to read. I will definitely be shopping at Stauer again
Date of experience: June 17, 2023
I couldn't tell the dimensions of the pendant from the order form, and was disappointed that it was so small. I was ordering the cross for my son, but ended up giving it to my wife as the size was more appropriate for her.
Date of experience: August 16, 2023
Reply from Stauer
Please let us know which pendant you are referring to and we can share the dimensions if they are not already on the product page.
Low quality product aimed at elderly people. Sales rep directly calls my father with dementia, resulting in $5000+ one-time purchase. Even my father says what arrives looks nothing like the picture. Awful business ethics.
Date of experience: December 23, 2023
Beautiful necklace, exactly as described arrived promptly. Great bargain for Murano glass beads! Love it!
Date of experience: July 15, 2023
Reply from Stauer
Thank you for your positive feedback!
I placed an order the day I received Stauer's brochure. A few days later I checked shipping status. That is when I discovered my item was "out of stock" and had been back ordered. I contacted Customer Service and learned my order would be available in six to eight weeks. Notice that I contacted Stauer, they did not contact me. Stauer took my payment knowing they did not have my purchase in stock then seemed to annoyed when I started asking questions. Stauer mostly sells better quality "costume" jewelry.
Many gemstones are man made and often set in plated metal. Their manufactured diamond is "Diamond Aura" which has received mixed customer reviews. Be aware that Stauer's brochure ads can be photographically misleading, making some jewelry appear larger than in reality and often listing carat weight rather than physical dimensions of pendants and earrings. Stauer seems a good alternative if you can't afford the real thing, but know that as "costume" jewelry, the value will mostly be sentimental.
Date of experience: July 12, 2020
