Staples

This review is strictly for the Staples printing center, probably one of the most efficient and helpful experiences I have ever had at any office supply store. I wish I would have gotten the name, but I know on my receipt it says the cashier number was 196-2413.

This literally made so much of my Christmas letters and cards so much less intimidating and so efficient for sending out. Big thanks to the staff, I hope somebody gets the recognition they deserve.

I stopped in to purchase a chair mat on 2/3/24 around 5pm. I had a 15% off coupon from a recent Amazon return, but forgot to bring this paper, and it was about to expire. The young woman who assisted me provided fantastic customer service that is rare to see. I asked if there was any way to look up my coupon and while there wasn't a way to do this, she went across the store and asked the Amazon returns person what she could do to help me out.

She returned to the register and saw a small line of customers had formed. She asked if it would be okay to ring up a few transactions while we waited for her coworker to come up and I agreed. I was impressed that she was considerate enough to ask me first and then proceeded to offer proactive customer service and efficiency to those who were in line behind me.

She did a few brief transactions and then made a point to come back and assist me. Her coworker didn't show up yet and when she asked another coworker, he suggested that she just find a way to give the discount. She was resourceful and quickly found a way to enter the discount. On top of that, she thanked me for being patient and even gave me another coupon for $10 off a $30 purchase!

I appreciated her willingness to help, her consideration, professionalism, positivity, and her sense of humor (about not forgetting this one at home)! Interactions like this make it so nice to visit a store where you can find what you need same-day and the staff are kind, too!

This is a review for the printing center. Wow!!

The service was so fast and my print looks absolutely incredible. The worker was very attentive.

I walked out of there with a perfect print that only cost me $1.24!

I highly, highly recommend them for all of your printing needs!

TLDR: more affordable personalized greeting cards compared to Shutterfly.

I ordered online and picked up in store. Simple, fast, efficient.

Greeting card quality slightly lower than Shutterfly's but who really cares when your card will most likely just get chucked after it's received anyway?

Like most stores, it seems that this store is quite understaffed. The printing service is very convenient, however quite expensive. I printed about 100 pages, double-sided of documents, and it ended up being about $120.

Made a TSA Precheck appointment here and while their system for appointments was down they were still able to get me in and out very efficiently. I highly recommend scheduling through here. The guy who helped was kind and knowledgeable. We found all of the other things we were looking for.

I agree with all 3 stars for this location. I went in to buy 19x24 polymailers and at first it was a normal transaction. I saw an abandoned basket of boxes and asked if I could have them.

The cashier wasnt sure if the boxes could be given out so she radios someone to ask permission. After a long winded radio response - the answer is yes. So I ask if she has scissors so I can break the boxes down for easier transport and literally the cart with the boxes is like across the room in eyeshot where the aisles are located.

So this is where it gets hella awkward -

She tells me she cannot allow me to take the scissors to the aisle across the room to use to break down the boxes because those scissors are assigned to her area and they might walk off. LMFAO. Ok scissor police, chill.

So I go and get the cart after she radios that she told me no about using the scissors inside of the business - a business that sells office supplies. Bring the cart over and use the scissors across from her so she can protect those scissors. I hand her precious scissors back to her and let her know its not that deep.

Mind you there's like 4 employees in the store that couldve stepped up, grabbed the boxes, broken them down & handed them to me - you know so we couldve avoided the whole weird stairdown because of scissors tonight.

Do better Staples, its - let the next person use the scissors. Mmk.

As far as Staples go, this is an excellent one. Recently my Staples experience has not been that great at the other locations and in general Staples can disappoint if you walk in at the wrong time. However, Staples really is one of the best office supply and computer sales stores around. I prefer them for PC because they sell clean computers with less bloat and better business performance than the other retailers.
They have an excellent standpoint on recycling, basically whatever it is (office related) they will handle it.
As with all the department IT stores, service quality may vary depending upon what is in stock. Also they tailor what they stock based on sales. If you need something specific they might not have it on a given day. The sales people also act a bit standoffish if the product is not so good. Instead of telling you not to buy something they just act uninterested in the inferior product!
Prices vary a bit much and they are under duress to deliver corporate manufactured warranty that will sometimes cause them to raise the price on a repair. I would watch out for this.
The fun stuff they sell is ingenious productivity and office stuff that is real amazing. They once had a brick of cork so big it was unreal. this would be a desktop pin cushion. They had to respond to some environmental outcry from the scientific community so the last thing they did was sell this enormous cork brick before removing cork from their product line (mostly a final choice though you might see it again.)
They have been struggling with the bugs of Google just like other places however it has been particularly obvious with Staples online. I think that they are getting past it now as others are also. Things like auto fill that cannot be turned off has caused some problems with the online services.

I recommend them but with the caveat that it all depends on the human interaction you experience and what they have in stock the day you enter. Also as mentioned beware of unfair pricing with device repair it varies wildly depending upon the manufacturer.

Came in on a Sunday just before close to pick up an important project I needed for work Monday morning. The designers had made some small mistakes and I was worried about getting it collated and stapled in time. Luckily, Amber in printing was there to save me. Despite only having a few minutes to perform her closing procedures, she kindly (and without hesitation), offered to do the collating and stapling for me. Because of the competitive pricing and fantastic customer service, I will continue to drive over to this location rather than going to another Staples,Kinkos etc. closer to home.

I rarely go into Staples at all! I just left there. I was standing at the front desk waiting to ask a question and nobody was around to help me. I went to where I was trying to buy ink at the ink department to have somebody help me. Since I bought a new printer, and wanted to clarify the difference in package deals that the website couldn't answer. I stood there without exaggeration 19 minutes and 18 seconds and nobody came up to me to help me. I went back to the front desk and the checker was talking with a man about the type of business he did after he checked out. I was standing in plain view and was talking to a man after he checked out, and continued to talk. I politely asked if anybody could help me... No response! Somebody walked up right in front of me dropped a whole box of inventory right in front of me, I asked can anybody help me and she walk right by me and then I asked louder and she said she's off her work schedule. I said I need help... With attitude she said well I really am off but what do you want! Completely uncalled for and completely rude!!!!!This location, and this store should close, PERIOD! Phauk them!
I will never shop at Staples again, I will never use their site again, even though I've been a long time customer, and have always bought everything from paper to laptops for both our home offices!