Customer Login

Specific inquiries related to customer invoices and account balances:

United States (Settlements Only):

• SENA.CustomerSupport@shell.com
• 1-866-818.5501 (Toll Free)

Residential Customer Support:

• HappytoHelp@ShellEnergy.com
• (833)-SHELL-HM (743-5546)

Canada:

• SENAC.CustomerSupport@shell.com
• 1-866-818.5501 (Toll Free)

United Kingdom:

• Shell Energy UK Contact-Us
• 0330 094 5800