Residence Inn by Marriott San Diego Downtown
1747 Pacific Highway, San Diego, CA 92101-2416
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4.0
#122 of 263 hotels in San DiegoLocation
4.3
Cleanliness
4.3
Service
4.5
Value
3.9
Residence Inn San Diego Downtown is an excellent choice for travelers visiting San Diego, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer amenities such as a flat screen TV and a kitchenette, and guests can go online with free wifi offered by the hotel.
Residence Inn San Diego Downtown features a 24 hour front desk, express check-in and check-out, and outdoor furniture, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to San Diego Residence Inn, parking is available.
While staying at Residence Inn San Diego Downtown Hotel, visitors can check out Maritime Museum of San Diego (0.3 mi) and The Unconditional Surrender (0.8 mi), some of San Diego's top attractions.
While visiting San Diego, you may want to try some lobster at one of the nearby restaurants, such as The Fish Market, Bertrand at Mister A'S, or Casa Guadalajara.
Should time allow, Little Italy, Coronado Bridge, and Seaport Village are some popular attractions that are within walking distance.
Enjoy your stay in San Diego!
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Location
1747 Pacific Highway, San Diego, CA 92101-2416
Getting there
Great for walkers
Grade: 97 out of 100
97
San Diego Intl Airport
1.4 mi•
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Rodriguez Airport
17.2 mi•
See all flights
Santa Fe Depot
10 min
Rental Cars
104 Restaurants
within 0.3 miles
450Reviews11Q+A100Room tips
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Detailed Reviews
Hotel staff were excellent and very helpful. The hotel decor is a little dated, but nice. The rooms are large with a full kitchen. The beds were soft, but firm so I had a good night sleep. They have manager's mixer form 6- 7:30pm on Monday - Wednesday that seemed very nice - but I did not participate. They do have a complimentary buffet in morning that offers a nice selection of food choices The hotel location is very convenient as it is close to airport, old town, Little Italy, Sseaport village and gaslight district.
One drawback is if you stay in rear area of hotel you can hear the trains. but they seem to stop about 10pm. My overall experience was very good
One drawback is if you stay in rear area of hotel you can hear the trains. but they seem to stop about 10pm. My overall experience was very good
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Date of stay: February 2020Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve C, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Feb 17, 2020
Hi Chuck49ers, Thank you for sharing your experience at the Residence Inn San Diego Downtown. We appreciate your feedback and are delighted to hear that you had a wonderful stay. We take great pride in all of the services and amenities that we offer our guests, and I am glad to hear you found them useful during your visit. I will share your nice compliments about our hotel staff with my team. Thank you again and we look forward to the next opportunity to host you. Sincerely, Steven C General Manager Residence Inn San Diego Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My 3 sisters and I stayed her here for a birthday weekend and had the 2 bedroom suite. We loved the room and all the space. Each bedroom had a queen bed and bathroom. The bedrooms are separated by a living room with sofa sleeper and kitchenette with dining table and chairs. It was great for the 4 of us.
There was a continental breakfast each morning with a variety of items. It was overall a quiet hotel, easy to get in/out of.
We enjoyed the location of this hotel, being across the street from the Harbor and walking distance to many downtown shops/restaurants. A few steps away is a Jack in the Box and the local fire department. We always felt safe walking around, day and night.
There was a continental breakfast each morning with a variety of items. It was overall a quiet hotel, easy to get in/out of.
We enjoyed the location of this hotel, being across the street from the Harbor and walking distance to many downtown shops/restaurants. A few steps away is a Jack in the Box and the local fire department. We always felt safe walking around, day and night.
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven C, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Mar 3, 2022
Hi TraceleneJSJ, Thank you for sharing your experience at the Residence Inn San Diego Downtown. We appreciate your feedback and are delighted to hear that you had a wonderful stay. We take great pride in all of the services and amenities that we offer our guests, and I am glad to hear you found them useful during your visit. We are always pleased when our guests enjoy their visit to our property. Thank you again and we look forward to the next opportunity to host you. Sincerely, Steven C General Manager Residence Inn San Diego Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Desk staff was very helpful upon check in giving us a printed information sheet so we wouldn't forget all that they told us. The location was great - walking distance from so many wonderful places and great restaurants. If you didn't want to or couldn't walk you could book their free shuttle - pleasant informative driver. Breakfast was fresh, hot and plentiful options. All areas of hotel were kept cleaned. Beautiful area outside with fire pit - very relaxing. Always greeted when going in or out. Felt like home. Have a RI Mix on Mon, Tues, Wed nights with snacks, wine and beer. Great opportunity to meet new people.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve C, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Jan 13, 2020
Dear Valued Guest, Thank you for sharing your experience at the Residence Inn San Diego Downtown. We appreciate your feedback and are delighted to hear that you had a wonderful stay. We take great pride in all of the services and amenities that we offer our guests, and I am glad to hear you found them useful during your visit. I will share your nice complements about our hotel staff with my team. Thank you again and we look forward to the next opportunity to host you. Sincerely, Steven C General Manager Residence Inn San Diego Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Covid has caused many a things to be cancelled for our family in the last 4 months. We needed to get away to our favorite Southern California city for just a night and eat at some of our favorite restaurants, etc.
We love to stay at Residence Inns. We love the set up, the space, and it works for us as a family of four. We normally prefer to stay at The Residence Inn at Bayfront, but surprisingly, they were completely booked for tonight. We'd been curious about Residence Inn Downtown in the event we ever got lucky to score a reservation here for Comic Con week.
We reserved a 2 room suite, it was pretty pricey for $309 a night. We were given a room on the 4th floor, overlooking the trolley tracks. Within minutes a trolley passed by and it was loud. I went down to the front desk to inquire about switching rooms. Unfortunately all the 2 room suites were booked. So we were stuck.
Upon returning to our room, my family had inspected the room and it wasn't very clean. There were crumbs and wrappers all over the kitchen counters. In this day and age of Covid, something this simple doesn't give you the confidence that everything else was cleaned and disinfected appropriately.
We made our way down to the front desk and checked out. Thankful that Michelle was able to cancel the reservation without any penalty. She was very apologetic. Unfortunately, we will cross this hotel off our "possible hotels for Comic Con list".
We found two rooms for the cost of the 2 room suite just down the way at the Courtyard Marriott in the Gaslamp District. Nice rooms, clean rooms, TV remote wrapped, doors sealed with a clean label.
Other NOTES:
The parking lot landscapping (tons of weeds) needs some tending to.
Hallways need vaccuuming.
We love to stay at Residence Inns. We love the set up, the space, and it works for us as a family of four. We normally prefer to stay at The Residence Inn at Bayfront, but surprisingly, they were completely booked for tonight. We'd been curious about Residence Inn Downtown in the event we ever got lucky to score a reservation here for Comic Con week.
We reserved a 2 room suite, it was pretty pricey for $309 a night. We were given a room on the 4th floor, overlooking the trolley tracks. Within minutes a trolley passed by and it was loud. I went down to the front desk to inquire about switching rooms. Unfortunately all the 2 room suites were booked. So we were stuck.
Upon returning to our room, my family had inspected the room and it wasn't very clean. There were crumbs and wrappers all over the kitchen counters. In this day and age of Covid, something this simple doesn't give you the confidence that everything else was cleaned and disinfected appropriately.
We made our way down to the front desk and checked out. Thankful that Michelle was able to cancel the reservation without any penalty. She was very apologetic. Unfortunately, we will cross this hotel off our "possible hotels for Comic Con list".
We found two rooms for the cost of the 2 room suite just down the way at the Courtyard Marriott in the Gaslamp District. Nice rooms, clean rooms, TV remote wrapped, doors sealed with a clean label.
Other NOTES:
The parking lot landscapping (tons of weeds) needs some tending to.
Hallways need vaccuuming.
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Date of stay: July 2020
Room Tip: Ask for a room NOT overlooking the trolley route.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Coons, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Jul 23, 2020
Hi 28darcyf, Thank you for sharing your experience with us. We appreciate your feedback and I will personally share your comments with my management team and continue our efforts to consistently execute on our cleanliness standards and ensure a positive guest experience. Thank you once again for your candid and valuable feedback. Sincerely, Steven C General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I rarely write reviews but this experience warrants one. As a titanium member with Marriott I travel a lot for work and lesuire. I've stayed in older properties but this property bus probably one of the worse I've stayed in. This property needs serious renovations and better housekeeping. This property is operating like a budget motel. I've seen better rooms at best western than this. The Stayed here in for 3 nights in August. My family and I had a 2 bedroom suite and the first suite(322) we had the bath tubs were disgusting. Can obviously tell housekeeping either skip cleaning or did a poor job. The tub had residue on it. I told the front desk and they moved us. The next room (231) was a bit better but there was still some residue in the tubs from cleaning products. At that point my family member bought cleaning supplies and cleaned the tub ourselves( I never had to clean a tub in a hotel. Before) . Because at this point it's not even worth moving again. The furniture in the suite was worn out and needs to be replaced. The cushions on the couch were so flat you would probably be better off sitting on the ground. The next day my family and I went out to explore the area. And came back to the suite smelling like sour/midewish not sure why it began smelling like that. I told the guy at the front desk and he sent maintenance to the suite and they cleaned out the garbage disposal and kitchen drain. Afterwards we were given an plug in. I never needed a plug in air freshener in a hotel and that says a lot. I did notice the carpets in the hallway had a old midew smell when I first arrived. I've heard other guest complain about it as well. The next day they did shampoo the carpet which helped a lot. I was told I would be given points for the "inconvenience of switching rooms and smell" but I checked out and then points are not in my account. They should at least honor what they said they are going to do. The location is convenient and the beds are comfortable but it's not worth staying there again. The young lady at check-in was nice and maintenance guy,but customer service can only go so far if the property is barely liveable. There are so many other options in the same area that are better and will probably explore those next time.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven C, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Aug 9, 2022
Dear Valued Guest, Thank you for sharing your experience with us. We appreciate your feedback and I will personally share your comments with my management team to ensure we address all of the reported issues and make the necessary repairs and improvements. I will personally inspect both rooms with my team to ensure all issues are sufficiently addressed. Thank you once again for your feedback. Sincerely, Steven C General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5 night stay from Dec31 booked room with sea view but arrived 3hrs early and were offered a ground floor room which we took so our choice .rooms as others have said are dared but they are of a good size clean and tidy. The 2 TVs come in useful as had our daughter. As others also say the WiFi is indeed hit and miss but more hit to be fair.location good yes you can hear trains and planes .you xan walk to local tram stop and 7/11 store in 3 mins .we managed trips to seaword the zoo and mission beach all on public transport. The MTR website is excellent. On getting back to the UK we noticed the hotel had taken a extra $470 they did reply quick and say it was a holding charge and has indeed be returned we just wernt made aware of that. I suggest this property is worth a stay if you are in this area
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Coons, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Jan 19, 2023
Hi Duncan, Thank you for sharing your experience at the Residence Inn San Diego Downtown. We appreciate your feedback and are happy to hear that you enjoyed your stay. We are glad you were able to visit many wonderful attractions while staying with us. I will share your feedback with my team as we continue our efforts to improve our hotel accommodations and services. Thank you again and we look forward to the next opportunity to host you. Sincerely, Steven C General Manager Residence Inn San Diego Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are a few great Marriott properties in Downtown/Gaslamp San Diego and this is one of them. Located on the edge of Little Italy and a Red Line Train stop a block away, this property has a good view of the waterfront as well as within easy walking distance of the waterfront and Gas Lamp district as well. The front desk staff person Candace was an amazing help on recommending local places to eat and the best way to pop down to the border without a car for a day trip into Tijuana.
Rooms are pretty much standard 'Residence Inn" style with many rooms having small stand only balconies. There's a pool and fire pit as well. A short hop from the airport and centrally located for Uber trips or rental car access to the further reaches of the area - I strongly recommend this property. It's often a lot less expensive than the hotels closer to the Gas Lamp but just as good!
Rooms are pretty much standard 'Residence Inn" style with many rooms having small stand only balconies. There's a pool and fire pit as well. A short hop from the airport and centrally located for Uber trips or rental car access to the further reaches of the area - I strongly recommend this property. It's often a lot less expensive than the hotels closer to the Gas Lamp but just as good!
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Coons, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Mar 13, 2024
Hi Dreampilot, Thank you for taking the time to provide feedback about your stay. We are very pleased to hear that you had a great stay. I will share your kind words with Candice and make sure she is recognized for her efforts. We truly appreciate your business and hope to see you again. Sincerely, Steven C General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location near the waterfront and Little Italy. Desk clerk was very helpful during our stay - he gets high marks for friendliness. 2 bedroom unit was comfortable. While it is an older hotel and could use some updating, it is hard to beat the price and location.
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Coons, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Jun 24, 2021
Hi Genek277, Thank you for sharing your experience with us. We appreciate you rating our property and are happy to hear that you enjoyed your visit. Thank you for taking the time to recognize our staff service. We truly appreciate your business and hope to have you back again in the future. Sincerely, Steven C General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fred B. went above and beyond to get us what we needed during his overnight shift. He immediately stopped what he was doing to meet our needs very early in the morning. Fred was pleasant and anticipated other needs the whole while being professional and prompt.
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Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve C, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Feb 13, 2020
Hi Johnnybravo653, Thank you for sharing your experience at the Residence Inn San Diego Downtown. We appreciate your feedback and are delighted to hear that you had a wonderful stay. I will share your wonderful compliments about Fred's service during your visit. We are happy to have him as part of our team.. Thank you again and we look forward to the next opportunity to host you. Sincerely, Steven C General Manager Residence Inn San Diego Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a few issues arise for our stay for a conference that were not the hotel's problems at all, but the hotel staff handled it all with care and diligence.
We had a booking issue, which the staff helped us trace to a travel agent, got on the phone with them, and stayed on with them for over half an hour until it was resolved. Then, one of our staff had anxiety about the conference, and ended up getting sick due to nerves, the staff helped out right away (especially Paty and Rene!), cleaned everything up and made certain the guests were all fine. Our staff member said she didn't worry about the incident the rest of the day, since Paty and Rene were so assuring and helpful.
Extra blankets on request, holding luggage since the conference was going to go over checkout time (extending checkout time for a few of us who needed even more time), giving recommendations, directions, and simply making everyone feel comfortable and welcome.
Thanks for everything!
We had a booking issue, which the staff helped us trace to a travel agent, got on the phone with them, and stayed on with them for over half an hour until it was resolved. Then, one of our staff had anxiety about the conference, and ended up getting sick due to nerves, the staff helped out right away (especially Paty and Rene!), cleaned everything up and made certain the guests were all fine. Our staff member said she didn't worry about the incident the rest of the day, since Paty and Rene were so assuring and helpful.
Extra blankets on request, holding luggage since the conference was going to go over checkout time (extending checkout time for a few of us who needed even more time), giving recommendations, directions, and simply making everyone feel comfortable and welcome.
Thanks for everything!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven C, General Manager at Residence Inn by Marriott San Diego Downtown
Responded Jul 8, 2022
Dear Valued Guest, Thank you for sharing your experience with us. We appreciate you rating our property and are happy to hear that you enjoyed your stay. We truly appreciate your business and hope to have you back again. Sincerely, Steven C General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
if i remember correctly, breakfast is 7am-10am, or around those times and the shuttle, i believe its 6:30am, but its literally 10 minutes away from the airport. i took an uber because the shuttle wasn't running, and it was like 7 dollars. call and double check, everyone is super nice.
Enjoyingmytravels asked a question Jan 2018
Santa Barbara, California25 contributions42 helpful votesI am planning to stay at your hotel on two separate days. First stay is a Wednesday and the Second stay is Sunday. Would it be possible to leave my car in your lot from Wednesday to Sunday?
parking is really expensive, you'd probably be better off parking at the airport.
we were closest to the train and didn't hear them but I suspect if you are a light sleeper you may want to be further away from the train. I would just call front desk and put a note on your reservation to be furthest away from trains or in the middle to ensure you get a quiet room.
"3 Residence Inn’s by Mariott downtown. They seem to be connected but if you book through a 3rd party the seem to have a problem finding you."Read full review
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PRICE RANGE
$219 - $337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn san diego downtown hotel san diego, san diego residence inn
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Residence Inn by Marriott San Diego Downtown
Which popular attractions are close to Residence Inn by Marriott San Diego Downtown?
Nearby attractions include Little Italy Mercato Farmers' Market (0.2 miles), Waterfront Park (0.1 miles), and The Embarcadero (0.2 miles).
What are some of the property amenities at Residence Inn by Marriott San Diego Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott San Diego Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott San Diego Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott San Diego Downtown?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Residence Inn by Marriott San Diego Downtown?
Conveniently located restaurants include Salt & Straw, Pappalecco, and Ballast Point Little Italy.
Are there opportunities to exercise at Residence Inn by Marriott San Diego Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Does Residence Inn by Marriott San Diego Downtown have an airport shuttle?
Yes, Residence Inn by Marriott San Diego Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Residence Inn by Marriott San Diego Downtown have airport transportation?
Yes, Residence Inn by Marriott San Diego Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Residence Inn by Marriott San Diego Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott San Diego Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.