Portsmouth Chevrolet

I would give zero or negative stars if I could. They lied to get me to buy an extended warranty and told me I could get my vehicle fixed with this warrant close to my home in Massachusetts over 40 miles away from the Portsmouth dealership, and yet I could have the vehicle fixed with the warranty if Jeff the Regional Manager would approve it but he won’t. With the negative experiences and lies I was told I would never let them touch my vehicle. So now I have to go to a different dealership 50 miles away closer to my work. They lie to get a sale, record any sale transaction talk so you can have proof when you want to take them to court! I should also mention how when I did my lease buy out they also tried to scam and buy my vehicle at a lower price which made my credit take a hit and they had to fix it. Maybe clueless but I think they are shady.

The general sales manager, Andrew Neville, is very rude. He was extremely difficult to work with and would constantly interrupt me.

I recently brought my car in for some emergency service. I had to have multiple items repaired or replaced. The staff informed me every step of the way, calling with updates and answering any questions I had. The service team was friendly, knowledgeable and able to explain things to me in terms I would understand. Ben, Will and Ryan were all a pleasure to work with. They've got a great team in the service department. And the best news is that my car left in better shape than it arrived :)