In an effort to support local eateries, we chose Flying Star for lunch the other day. Among other things, we ordered an omelet with spinach, onions, bacon and cheese. Pretty simple, right? Oddly, what we received was a cold, severely undersized egg concoction with raw...onions, a protruding bush of raw spinach and a single, whole piece of under-cooked bacon inside. (The cheese was later discovered in microscopic quantity in the far end of the omelet.) What ever happened to a hearty omelet loaded with traditionally sautéed fillings?
Although more expensive that many other lunch venues, we’ve eaten at multiple Flying Star locations, mostly on the choice of my guests. Unfortunately, there’s always been room for dramatic improvement, each and every time. Cumulatively, these food follies as well as this latest fare faux pas, initiated this necessary written heads up to other Flying Star customers. Even without my sixteen years in restaurant management, it is easy to recognize good food with good value. Sadly, my final visit to Flying Star lacked any semblance of either. This entire restaurant chain could really benefit from some professional outside coaching, not to mention thorough deep cleaning from top to bottom, inside and outside. Perhaps the highest priority should be a comprehensive evaluation of the perceived and actual value of each menu item as compared to the hefty prices charged. We certainly hope they can improve both their offerings as well as their fading image. We wish the Flying Star well, but from a distance.More