The Orleans Hotel & Casino
4500 West Tropicana Avenue, Las Vegas, NV 89103-5450
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4.0
#101 of 248 hotels in Las VegasLocation
Cleanliness
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The Orleans Hotel & Casino is an excellent choice for travellers visiting Las Vegas, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Close to some of Las Vegas' most popular landmarks, such as T-Mobile Arena (2.5 km) and Bellagio Fountains (2.6 km), Orleans Hotel Las Vegas is a great destination for tourists.
New Orleans Hotel Las Vegas offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to free parking.
Travellers looking to enjoy some ribs can head to Gordon Ramsay Steak, The Buffet at Wynn, or The Buffet at Bellagio. Otherwise, you may want to check out a Vietnamese restaurant such as District One Kitchen and Bar, Pho Kim Long II, or Pho Saigon 8.
If you’re looking for something to do, Bellagio Gallery of Fine Art, HeadzUP Vegas, and Southern Nevada Museum of Fine Art are a nice way to spend some time.
Enjoy your stay in Las Vegas!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling
Casino and Gambling
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Game room
Entertainment staff
Evening entertainment
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish
Location
4500 West Tropicana Avenue, Las Vegas, NV 89103-5450
Getting there
Somewhat walkable
Grade: 77 out of 100
77
Harry Reid International Airport
5.2 km•
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Boulder City Airport
35.7 km•
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Rental Cars
20 Restaurants
within 0.5 kilometers
Reviews
4.0
6,849 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Orleans Hotel & Casino offers a stay that's met with varied impressions. While many guests commend the clean and spacious rooms, some have voiced concerns over their dated appearance and inconsistent housekeeping. The service quality fluctuates, with reports of both friendly staff and slower, less attentive interactions.
Amenities generally enhance the experience, although occasional closures have dampened satisfaction. Patrons appreciate the hotel's festive yet comfortably dated atmosphere, but opinions on value are divided, balancing affordable rates against resort fees and additional expenses.
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
The Strip is where the action is, of course, but there are reasons to recommend this off-Strip property as it's much quieter, tranquil, safe, and has nearly unlimited covered free parking. There are ample dining choices, the casino is well staffed and ample enough for any gambler, the personnel are very friendly, flexible, amenable, and cooperative, and as a mid-range place it certainly fits the bill to a T.
No it's not in the league of the Wynn or Caesars and it doesn't pretend to be. The enormous advantage of The Orleans is the price of the rooms as compared to the condition, comfort, and spaciousness. The rooms are much larger than you would expect for the money, and they are supremely clean, in great shape, whisper quiet, have free Wifi with significant bandwidth, and feature wonderful distance views. Featuring a huge arena, a bowling alley and a cinema all in the same complex allows you to have a very low priced vacation where you don't really have to leave the hotel at all!
No it's not in the league of the Wynn or Caesars and it doesn't pretend to be. The enormous advantage of The Orleans is the price of the rooms as compared to the condition, comfort, and spaciousness. The rooms are much larger than you would expect for the money, and they are supremely clean, in great shape, whisper quiet, have free Wifi with significant bandwidth, and feature wonderful distance views. Featuring a huge arena, a bowling alley and a cinema all in the same complex allows you to have a very low priced vacation where you don't really have to leave the hotel at all!
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, General Manager at The Orleans Hotel & Casino
Responded Mar 16, 2020
Wow! Thank you for your incredible review! We thank you so much for your incredible endorsement! Looking forward to your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did my yearly solo trip to Las Vegas for Super Bowl weekend. I always stay at the Orleans. Checked in Sunday at 3pm, just before the start of the game and there was no line to check in. I was able to get to my room, drop my luggage off and get to the free Super Bowl party before the game started.
The Super Bowl parties are great fun. Because there are hundreds of options to bet, someone is eaither cheering or cursing every few minutes over the fate of their tickets.
My room was on the 11th floor and I had a view of the pool area. The rooms are larger than most hotels and have a large bathroom with a tub/shower, a large counter, hangers for clothes and shelves to store items.
There is a sitting area next to the bed with a coach and table and the bedding is very comfortable.
The buffet is greatly improved since they remodeled it. For a $20 dinner it is well worth it. I also ate at Big Al’s oyster bar. The jambalaya pasta was enough for 2 meals and had plenty of shrimp, chicken and sausage with just enough spice without over-doing it.
I did well in the casino and the cocktail service is better than any strip resort casino. Never had to wait for service and the waitresses were very friendly and willing to chat if they had time.
Since it was cool outside, I also took in a movie that is on premises and also bowled a few games to kill some time.
The Orleans is not Bellagio or Wynn but it is a clean, safe and comfortable place to stay with much better casino odds and you can get free rooms for far less play. I can’t wait for my next visit.
The Super Bowl parties are great fun. Because there are hundreds of options to bet, someone is eaither cheering or cursing every few minutes over the fate of their tickets.
My room was on the 11th floor and I had a view of the pool area. The rooms are larger than most hotels and have a large bathroom with a tub/shower, a large counter, hangers for clothes and shelves to store items.
There is a sitting area next to the bed with a coach and table and the bedding is very comfortable.
The buffet is greatly improved since they remodeled it. For a $20 dinner it is well worth it. I also ate at Big Al’s oyster bar. The jambalaya pasta was enough for 2 meals and had plenty of shrimp, chicken and sausage with just enough spice without over-doing it.
I did well in the casino and the cocktail service is better than any strip resort casino. Never had to wait for service and the waitresses were very friendly and willing to chat if they had time.
Since it was cool outside, I also took in a movie that is on premises and also bowled a few games to kill some time.
The Orleans is not Bellagio or Wynn but it is a clean, safe and comfortable place to stay with much better casino odds and you can get free rooms for far less play. I can’t wait for my next visit.
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Rooms on floors 20 and 21 are kid-free
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, General Manager at The Orleans Hotel & Casino
Responded Mar 16, 2020
Awesome! It does sound like you had an opportunity to enjoy much of what we have to offer here! Thank you for choosing the Orleans to spend the big game weekend, we are so glad to hear your expectations are always exceeded!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I have been staying at The Orleans for 17 years and have seen a changing hotel/casino. The changes and improvements extend throughout the resort. A complete renovation of all the guest rooms, all new restaurants including a completely new buffet, a new movie complex and renovated bowling alley. The renovations all included a completely new pool area and a new spa.
On the casino floor there is an expanded non smoking area, new carpeting throughout and always adding the newest slot machines. There is always new promotions being offered for the guests making it an exciting casino to visit and play. Along with the promotions there is a new B Connected player reward making it easier to earn tier points.
With all the ever changes made over a period of time the guests will find the staff the same friendly and courteous personnel in every department.
I brought family in October and they were impressed with The Orleans and found a lot of the changes I mentioned that they wanted to return in Dec. I brought them back and they enjoyed The Orleans even more with holiday festivities.
The Orleans has always been a top destination for my family. Now it is a destination for more family and friends and should be a destination for Las Vegas visitors.
On the casino floor there is an expanded non smoking area, new carpeting throughout and always adding the newest slot machines. There is always new promotions being offered for the guests making it an exciting casino to visit and play. Along with the promotions there is a new B Connected player reward making it easier to earn tier points.
With all the ever changes made over a period of time the guests will find the staff the same friendly and courteous personnel in every department.
I brought family in October and they were impressed with The Orleans and found a lot of the changes I mentioned that they wanted to return in Dec. I brought them back and they enjoyed The Orleans even more with holiday festivities.
The Orleans has always been a top destination for my family. Now it is a destination for more family and friends and should be a destination for Las Vegas visitors.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, Guest Relations Manager at The Orleans Hotel & Casino
Responded Jan 8, 2020
Hello! Thank you for your continued loyalty over the years and for sharing that joy with your friends and family. It truly means a lot to us! We look forward to seeing you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband & I went to Las Vegas to the CES convention and all of the hotels on the strip were astronomically expensive. Did some research and found The Orleans. The reviews were great, but still had some reservations simply because it was a little out of town. This place was amazing! In every respect. The rooms were plenty big and clean and comfortable. A small thing, but important - water pressure was nice and strong in the shower and very soft. I've been to hotels where the water practically trickles. Although not a gambler, the casino was nicely laid out and the atmosphere was inviting. Seven restaurants - we ate at the Medley Buffet, Big Al's Oyster Bar & Grill, Copper Whisk and had drinks at the Baliwick. Food was excellent and plentiful. The entire staff that we encountered, from wait staff to housekeeping, reception - all were friendly, and happy to help in any way. I would HIGHLY recommend this hotel to anyone. A shuttle or Uber and within 10 minutes you were on "the strip"!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, Guest Relations Manager at The Orleans Hotel & Casino
Responded Jan 11, 2020
We are so pleased to hear that you enjoyed your entire experience with us! Thank you for sharing your time spent with us as feedback for others! We hope to see you again next year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is not my favorite off Strip place but it has its plusses. I'd rather stay at a motel where you don't have to haul half a mile to get to your car and be subject to those dishonest resort fees. This trip however we got a good rate and I've stayed here before.
Anyway, they have a bowling and movie theater on site. Which is great if you are a compulsive gambler with tweens. Those with small children might want to avoid as there are scary clowns and alligators in the casino. Also, a sizable performance space; if you want to see your favorite faded acts of the past, no need to stay elsewhere.
Rooms were recently refurbished, but still had old electrical fixtures so plugs were falling out all over the place. Our bathroom, which was fine otherwise, had a leaky window. Linens weren't perfect, but the I liked the mattresses.
The front desk was nice and you can get a $10 food credit if you wave maid service. (I was a bit shocked by some of the prices at the cafe, so yeah. The food court by contrast was cheap.)
Boyd has nixed the bugle playing alligator, but if you look carefully and you might see some ghost ones around.
Anyway, they have a bowling and movie theater on site. Which is great if you are a compulsive gambler with tweens. Those with small children might want to avoid as there are scary clowns and alligators in the casino. Also, a sizable performance space; if you want to see your favorite faded acts of the past, no need to stay elsewhere.
Rooms were recently refurbished, but still had old electrical fixtures so plugs were falling out all over the place. Our bathroom, which was fine otherwise, had a leaky window. Linens weren't perfect, but the I liked the mattresses.
The front desk was nice and you can get a $10 food credit if you wave maid service. (I was a bit shocked by some of the prices at the cafe, so yeah. The food court by contrast was cheap.)
Boyd has nixed the bugle playing alligator, but if you look carefully and you might see some ghost ones around.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, Guest Relations Manager at The Orleans Hotel & Casino
Responded Jan 8, 2020
Hi, I am sorry that you were unhappy with your recent visit, we will work hard to address the issues that you experienced. Thank you for letting us know!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a two year absent from this hotel, we stayed there and found our stay very disappointing. First the room had a wet rug, the room smelled like a sewer, the water would not drain properly down the tub. The room has a safe, bathtub/shower combo, limited channels on the t.v. No refrig unless you purchase it. The room is spacious with a couch and coffee maker, no maid service. They have multiple restaurants, bowling alley, movie theater, pool ,jacuzzi. Off the strip, shuttle to the strips. Highs casino with everything you want. The gambling slot card has very poor benefits. Buffet is not open. Covered garage with free parking. Resort.fee includes wifi.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, General Manager at The Orleans Hotel & Casino
Responded Apr 26, 2022
Hello, We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service. https://www.orleanscasino.com/contact-us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed here occasionally for over 10 years. I.am an OTR Trucker.
There is ample free Truck parking for guests with security on site! Room rates are more affordable than idleing and hangin out at any of the local truck stops!
And the accommodations are 100% BETTER! 15 South X Tropicana west to Arville R past the front of the hotel-
Follow signs to truck parking!
Happy trails....
There is ample free Truck parking for guests with security on site! Room rates are more affordable than idleing and hangin out at any of the local truck stops!
And the accommodations are 100% BETTER! 15 South X Tropicana west to Arville R past the front of the hotel-
Follow signs to truck parking!
Happy trails....
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, General Manager at The Orleans Hotel & Casino
Responded Sep 2, 2020
Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reserved a premium King non-smoking room but at check-in was informed that the only room available was smaller with 2 queen-sized beds. Desk clerk wasn't interested in helping and basically informed me that was the only option. Exhausted after a long drive so just took the room. The hotel was loud and all night heard heavy doors slamming and people in hallways talking. Smell of cigarette smoke was everywhere. The resort fee was higher than the actual room mate which is a scam. Sent an email to the resort but never heard from a representative. Overall very poor experience.
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Date of stay: January 2021
Value
Cleanliness
Service
Room Tip: Stay somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, General Manager at The Orleans Hotel & Casino
Responded Feb 3, 2021
Thank you for taking the time to leave us a rating, Sean. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help. https://www.orleanscasino.com/contact-us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needed to try Vegas again. Rented a car and drove in so that we could get away and enjoy nature as a couple and be safe along the way. It was beautiful trip that was a great idea. As we approached the city and it was getting dark, we could see all the lights on the Casinos again! Just like in a movie. So excited to see life in Vegas. Drove to Tropicana and then on to the Orleans. Check in was quick and easy. Fully social distanced line at registration. We were able to get close self parking. Usually I like the shade, but these days I don't mind my interior of the car hitting 150* or hotter to kill any critters that may have hitchhiked on our clothing. Security is everywhere. It is nice to see them interact with customers about face coverings and hand washing. At the elevator they control how many people go on an elevator. I took a lower floor room just so we could use the stairs if needed. Never needed to with the Elevator controls.
The Casino floor was busy but not over crowded. Plenty of games to play and spaces to roam. Lots of Plexiglass screens, at the Be Connected Clun desk, the bar areas and near games. It was nice to see. Wipes and gel everywhere. I did miss the live music they have had in the past but overall it was a great place. Food was available which was nice. We will be back in August! Thank you for opening and being safe. Also, thank you for the $1680 jackpot on Video Keno!!!
The Casino floor was busy but not over crowded. Plenty of games to play and spaces to roam. Lots of Plexiglass screens, at the Be Connected Clun desk, the bar areas and near games. It was nice to see. Wipes and gel everywhere. I did miss the live music they have had in the past but overall it was a great place. Food was available which was nice. We will be back in August! Thank you for opening and being safe. Also, thank you for the $1680 jackpot on Video Keno!!!
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Date of stay: July 2020
Location
Cleanliness
Service
Room Tip: Now I like the lower floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, General Manager at The Orleans Hotel & Casino
Responded Aug 5, 2020
We're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another five-star experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our trip started with a very late check-in around 11:45pm and resulted in not getting the room type I booked and pre-paid for. I requested a king and got two queens.
There is a window in the bathroom that allows light into the room so plan to close the bathroom door if you like it dark.
I read reviews about the beds being comfortable, but they were average at best and the sheets are like paper so very time you move it makes lots of noises.
Lastly the AC unit in the room is so loud. It kept us up all night when it would turn on and off.
Hoping things get better when we hit the casino floor.
There is a window in the bathroom that allows light into the room so plan to close the bathroom door if you like it dark.
I read reviews about the beds being comfortable, but they were average at best and the sheets are like paper so very time you move it makes lots of noises.
Lastly the AC unit in the room is so loud. It kept us up all night when it would turn on and off.
Hoping things get better when we hit the casino floor.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris J, Guest Relations Manager at The Orleans Hotel & Casino
Responded Jan 24, 2020
Thank you for your review. I apologize that we were not able to accommodate your room type request. We work hard to provide the very best in service and accommodations to our guests and hope you enjoy the rest of your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The orleans is across the freeway from the strip so I don’t think you would be able to see much of the strip anyway hope this helps! Plat video poker st the Marci gras bar, slowly and they will give you free drinks… put a 5.00 bill out to start for them.
I have had packages delivered to the Orleans before I arrive. They always held them until I arrived. I just had to pick them up from the bel desk. This was last done 2 years ago so I don't know if policies have changed
sometime in october
…
"If you need oversized parking for your stay, book with The Excalibur, avoid the orleans horrible service. "Read full review
…
PRICE RANGE
C$105 - C$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the orleans hotel las vegas, the orleans hotel and casino, orleans las vegas, orleans hotel las vegas, orleans hotel casino, new orleans hotel las vegas, las vegas orleans hotel
LOCATION
United StatesNevadaLas Vegas
NUMBER OF ROOMS
1,885
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Orleans Hotel & Casino
Which popular attractions are close to The Orleans Hotel & Casino?
Nearby attractions include MJ Live (0.03 km), Jersey Boys Las Vegas (0.03 km), and Laughternoon (0.1 km).
What are some of the property amenities at The Orleans Hotel & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Orleans Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Orleans Hotel & Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Orleans Hotel & Casino?
Conveniently located restaurants include McMullan's Irish Pub, Big Al's Oyster Bar, and The Prime Rib Loft.
Are there opportunities to exercise at The Orleans Hotel & Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Orleans Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does The Orleans Hotel & Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Orleans Hotel & Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Orleans Hotel & Casino?
Many travellers enjoy visiting American Adventure Tours (0.5 km), Little Church of the West (3.2 km), and Hartland Mansion (7.8 km).
Does The Orleans Hotel & Casino have any great views?
Yes, guests often enjoy the mountain view available here.