5 outdoor pools, cabanas (surcharge), pool umbrellas
Check availability

Reviews of Naples Bay Resort & Marina

4 out of 5
Naples Bay Resort & Marina
1500 Fifth Ave S, Naples, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1005 reviews" "
Rating 8 - Good. 185 out of 1005 reviews" "
Rating 6 - Okay. 55 out of 1005 reviews" "
Rating 4 - Poor. 18 out of 1005 reviews" "
Rating 2 - Terrible. 11 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sanela Markovic on Apr 14, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views of the marina.
Stayed 5 nights in Mar 2024
Response from Sanela Markovic on Apr 10, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was very friendly and helpful. Location was close to everything we wanted to do.
Stayed 4 nights in Mar 2024
Response from Sanela Markovic on Apr 10, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, excellent service,clean and accommodating!! Will be back!!
Stayed 3 nights in Apr 2024
Response from Sanela Markovic on Apr 10, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! From the moment we checked in, we were greeted w a glass of champagne and a smile . Everyone was very kind , professional and informative. Great amenities , great staff and beautiful property. We enjoyed our weekend getaway here and will definitely be coming back.
Stayed 2 nights in Apr 2024
Response from Sanela Markovic on Apr 10, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Ronald

Liked: Amenities
Marco
Stayed 2 nights in Mar 2024
Response from Sanela Markovic on Apr 7, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with outstanding service and accommodations. Very close to shopping, dining and the beach. Even our housekeeper was amazing. This was the most expensive stay I’ve ever had (14 nights) and it was worth every dollar. We plan to return again next year.
Stayed 14 nights in Feb 2024
Response from Sanela Markovic on Mar 31, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Sanela Markovic on Mar 31, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
While our overall accommodations were very nice I felt there was no communication that no cleaning would be done during our stay. There was no information where we could empty the trash that accumulated. I walked to the front desk where we had checked in to ask if I could have another bar of soap as I like to wash my hands in the kitchen and was told they don’t care for the cottages except to clean before arrival. I know that things break down and our s/c did not work and we didn’t notice as we were not in our unit very much then we told the front desk and they sent someone to fix it. No one followed up to ensure everything was working well. These little things are something I would not expect from a facility such as yours.
Stayed 7 nights in Mar 2024
Response from Sanela Markovic on Mar 21, 2024
Hello! Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We regret to hear that there was a lack of communication regarding our housekeeping services and the maintenance issue you encountered. We appreciate your understanding and would like to inform you that our cottages do not receive daily housekeeping service and the toiletries are not replenished, but it can be requested for an additional fee of 175 per service. If you have any further concerns, please feel free to reach out to us.

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet attendance could not have been more accommodating. They really did take care of us. We came and went 1 million times over the course of five days.. my only complaint is the couple in the adjoining room next to us, had a dog which was barking nonstop one morning from probably 630 till 8 AM. They were not in the room with it then that same dog was then barking at me on its balcony the next night. I’m a dog lover, so I didn’t complain but I don’t like to be woken up by my own dogs at 7 in the morning on the weekend . Other than that it was an absolutely wonderful stay we will definitely be back.
Stayed 4 nights in Mar 2024
Response from Sanela Markovic on Mar 21, 2024
Thank you for staying with us! We apologize for the noise inconvenience and we appreciate your feedback.

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weather was very good
Stayed 6 nights in Mar 2024
Response from Sanela Markovic on Mar 21, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent