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Shoe Mall Review
Thursday, April 25th
2024 Women's Shoe Store Reviews
Shoe Mall
- Priced from $8.99 to $399.95
- Over 20,000 shoes
- 60-day returns
- Free standard shipping
Shoe Mall is an online shoe store for men and women. It is based out of Chippewa Falls, Wisconsin. The company was founded in 1999, and they have a huge variety of shoes - over 20,000 to choose from.
Large selection and numerous shoe sizes
Shoe Mall has 20,535 options to browse through when searching for women's shoes. Their lowest-priced shoe is a pair of Roxy Viva Jelly flip flops for $8.99 on clearance. Their most expensive shoe is a pair of Danner Mountain Light II 5" for $399.95. The online retailer carries sizes 4 to 14, depending on the shoe. The website offers a description of the product, the heel height, material used for the shoe and the color of the shoe. They also offer reviews and a Q&A section for customers to answer.
60-day returns
Shoe Mall offers a 60-day return policy if you are not satisfied with your new pair of women's shoes. You can send the shoes back and they will either replace them or give you a refund. Shoes that are returned must be in the same condition they were received in. This includes being unworn and having the original box and/or packaging. Shipping charges are not refundable. Shoe Mall requires that customers pay for the return postage. If you exchange the shoes, your replacement pair will not be charged for shipping. They also offer a return label as an option that will save you a trip to the post office but the company will deduct $8.95 from your return. If you choose this option, you would put the label on the box and set it out for the mail carrier to pick up.
Free standard shipping
Shoe Mall offers free standard shipping on your women's shoes which will be delivered in 5 to 7 business days. If you need your shoes faster, you can pay for upgraded shipping. Priority shipping will be delivered in 3-5 business days and cost an extra $15. Express shipping will be delivered in 1-3 business days and cost an extra $25 per order. If you live in Hawaii, Alaska, U.S. territories, or have an APO/FPO address, they request you allow an additional 1-2 business days for the delivery of your shoes.
"D-" rating
Shoe Mall has earned a "D-" rating from the Better Business Bureau. When looking at what customers had to say, their reviews matched up with this disappointing rating: Shoe Mall does not necessarily have the shoes in stock ready to ship. This causes many delays and backorders on products. Customers are upset about this and the lack of assistance to resolve issues. Another complaint is how expensive it is to return shoes that do not fit or have an issue with them. This leads to our final big complaint, which is that the sizes tend to run differently than standard shoe sizes. Many customers said they ordered their normal size and their new shoes were too small and they had to pay to send them back for an exchange or refund.
Shop somewhere else
Overall, we are not impressed with Shoe Mall. They charge fees for exchanges and returns, even if it was their fault. They often have shoes on backorder but do not convey that to the customer until after the order has been placed. On top of all that, the Better Business Bureau has given Shoe Mall a "D-" rating. We encourage you to shop at one of the other retailers we have reviewed and save yourself the hassle.
More Women's Shoe Store Reviews
The 10 Best Women's Shoe Stores
Which Women's Shoe Store is Best?
Everyone wears shoes, and their look and comfort matter. These are something everyone will use on a daily basis whether it be for going to work, exercise or even slippers to wear around the house.
For some women, there is nothing more fun than splurging on some new kicks. Having the perfect pair to accentuate any outfit is a must. While it can be enjoyable to go from shoe retailer to shoe retailer, it doesn't offer the instant selection that online shopping does. Not only do you get a wide variety of shoe styles, but you can compare prices and score great deals when buying shoes online. And if you score a great deal, why not buy two pairs of shoes instead of one?
Women's Shoe Store FAQ
Continued from above...
When you shop for women's shoes online, you're more likely to find the exact shoe you want down to the pattern, brand, type, size, and color. Some online retailers even have customer reviews for all their products that let you know if the shoe is good quality and if others have found them comfortable. The world of online shopping opens you up to endless options when it comes to finding the most stylish pair of shoes to flaunt around town.
When looking to buy women's shoes, you need to know their purpose. Are you looking for a casual, everyday shoe? A shoe for exercise? Shoes for work or dressy occasions? Do you want heels or flats? With most stores carrying boots, sneakers, casual shoes, sandals and slippers, you'll want to use filters to narrow down the options when you go to websites looking for your next kicks.
Also when choosing a retailer for your next pair of women's shoes, you need to determine what quality of shoe you are looking for. Does price matter, or is craftsmanship your main focus? Are you looking for a designer over function?
As you consider where to purchase your next pair of women's shoes, here are a few key features to consider about each store's inventory and policies.
- Price point. How much are you willing to spend on your new pair of shoes?
- Brand. Do you need a name-brand designer or will off-brand work for your needs?
- Return policy. Will it be easy for you to make a return or exchange if your shoes do not fit the way you had hoped?
- Comfort. Does the retailer offer comfortable shoes that will allow you to wear them all day?
- Shipping. How much will it cost to get your shoes sent to you? Are there any promotions that would get you free shipping?
- Variety. Does the retailer have a large variety of shoes for you to choose from?
- Customer reviews. What are other customers saying about the shoes and the retailer?
To assist you in finding the best women's shoes for your needs, Top Consumer Reviews has evaluated and ranked a compilation of shoe stores to shop from today. We are confident that this information will make your shoe shopping a fun and enjoyable experience.
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