Contact Mcafee Customer Service
Mcafee Phone Numbers and Emails
Toll-Free Number:
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(888) 847-8766
Leave your valid US phone number and the Mcafee representative will call you back personally. Don’t waste your time on hold.
It’s a one-time fee and you are charged only for the successful calls.
Customer Service:
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(866) 622-3911
-
+35 321 467 2000European Economic Area
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+8 157 001 0220Japan
Mcafee Emails:
Contact Information
Mcafee Website:
Mcafee Help Center:
Corporate Office Address:
Other Info (opening hours):
Mail Addresses for Privacy Notices:
Attn: Legal Department – Privacy Office
5000 Headquarters Drive
Plano TX 75024 USA
Attn: Legal Department
2000 City Gate
Mahon, Cork
Ireland T12 RRC9
Attn. Legal Department
Shibuya Mark City West,
Dougenzaka 1-12-1,
Shibuya-ku,
Tokyo, 150-0043 Japan
Mcafee Customer Service Reviews
Customer service terrible or nonexistent. You cant stop Auto debit for renewals.
No phone number for customer services. Did i say their customer service is nonexistent.
Hi After being inactive for two years you decided to renew my licence. I didn't request/ reactivate the renewal.
Your customer service numbers are not working and general service terrible.
Please refund urgently.
The Service Number does not exist. Your service is TERRIBLE!!
How great the customer service was .
The young man I talk to went out of
His way to help me. And make me understand your service.
Your lucky to have someone like him who cares about older people when they don't understand the computer.
Can't say enough about the young man.
Sorry don't remember his name.yesyes
The rep was very helpful and knowledgeable. I really appreciated how he spoke to me and helped me.
I am very satisfied. Give him a raise.
How Good is Mcafee's Customer Service?
Summary of Mcafee Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mcafee?
Activation/ Cancellation Question:
- “To renew and I took the $99 for 2 years like I had before. They transferred me to technical support to Install it. I was on the phone for 2 hours and he was unable to install it so I canceled and was able to get my money back.”
- “To cancel a potential bogus order”
- “Canceling”
Payments and Charges Question:
- “Fraudulent charge”
- “Purchased McAfee Premium in February 13 so why am I being sent an invoice for auto renewal now?”
- “Billing”
Refund Question:
- “I want my money back / I do not use mc and fee”
- “Refund”
- “Refund Auto renewal”
Account Question:
- “Account concerns”
- “I keep getting messages that there is abnormal activity on my account”
- “Can't sign in”
Request for Information Question:
- “How to change my email on the account”
- “Ask about added a computer”
- “Question on spam email”
Product/ Service Question:
- “Restoring quarantine and disabling scanning doesnt work to prevent program from going back to quarantining again”
- “Installing product”
- “My 9990 toothbrush stopped working.”
Staff Question:
- “Service was canceled last year”
- “Complaint against McAfee service”
- “Discontinue service”
Cards Question:
- “I just bought a new card today to protect 5 devices. It's wanting my credit. I don't need my card. I bought the McAfee card at Walmart”
- “Update payor card #”
- “Stop credit card charge”
Return/ Replace Question:
- “I want to change my email”
- “Return money back”
- “I have to return my money on my account”
Shipping and Delivery Question:
- “The phone # for McAfee CS is wrong. I tried emailing but no reply. You have not gotten the charge refunded. You send me emails asking how you’ve done. You have not anything!!!!!”
- “Can't get the mobile app to scan”
- “My product is not delivered”
Website/ Application Question:
- “Something is wrong with Webb site. I get Error1”
- “Not opening site”
Other Question:
- “Need to Transfer Macfee to a different Computer”
- “Computer lock out”
- “Laptop getting hang during download”
About
McAfee, Inc. is a company that provides antivirus and computer security software. It is headquartered in Santa Clara, California. The company was established in 1987 by John Mcafee. Among the products manufactured by the company the most famous are antiviruses, some antispyware components, firewall, antiviruses for mail servers, antispams, anti-abuse, anti-phishing, secure shredders, file cleanups, antivirus for enterprise editions of Red Hat and SUSE distributions. such companies as Trusted Information Systems, TIS Labs, Calgary, IntruVert Networks and others, being acquired, have contributed considerably to the high quality of the McAfee products.
Mcafee is ranked 432 out of 6136 in Software category
Other, USA
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