The entire experience was 1st class. Be sure to take your own food and beverages, to avoid high on-board prices. We were fortunate to experience very small sea swells (1' to 2') which made for enjoyable cruises.

This is an easy way to travel from Ft Myers to Key West. The boarding process is quick and easy. Drinks and snacks are available onboard. The trip takes 4 hours and it is CHILLY on the boat. If you can spend the night you should. After arriving at 12noon, we were boarding again at 5pm which means you have exactly 5 hours to spend in Key West. It's a fun way to spend a day or two without driving.

This is my second time taking The Key West Express. I have had a great experience both times and the boat ride was smooth. There are so many options on where to sit and since we were off season we got great seats with a table. My only complaint is you can’t tip the crew unless you have cash. You can buy anything from the galley or bar on a credit card but there is no tip line. I asked if I could venmo their tip and they said they were not allowed to accept venmo and I actually ordered less at the bar because I felt bad I wasn’t tipping them. I don’t understand how a company could not provide a means for their crew to receive tips which is the backbone of their compensation. My advice is if you’re going and paying by credit card, make sure to bring cash for tips because the crew does a great job.

Boat ride was smooth and well executed. This was accomplished after infuriating check in process. I purchased tickets online, including parking pass. Tickets had no boarding passes and thus required additional check-in. After waiting in line, I presented my online paperwork ( to the admission office) and was told that boarding passes were not required ….once approaching the check-in gate, I was told that boarding passes are required. I communicated that the ticket agent said it was not required. The boarding agent inquired who said that? I told him that it was the, admission office, staff . That was unacceptable. He asked me to go and find out the persons name. I told him once I get the name will you let me in he said no you’ll need boarding passes. I return to the admission office and obtain boarding passes. Again approaching the check-in gate, I presented the passes and told him the name of the admission office representative name. And was told that there’s no person working with that name. Anakin was asked who else was in the office. It was obvious that they were confused themselves with who was working or what the requirements were. If you can get by their staff, which are so confused, you will have a good ride.

It was okay until we came back home tonight . The bartender let a group of people get entirely drunk and they were singing / screaming at the top of their lungs . We and many of the guests were pretty tired and just wanted a quiet ride home . It was bad . We will be going on the Marco Island ferry next time.

The ride was great and smooth. Food options could be better. Service very friendly and efficient. Would recommend to add a baby changing table. Arrive early if you would like a seat with a table.

The Key West Express is well run and the ferry is nicely appointed. It was efficiently run and we boarded very smoothly. Unfortunately, the day of our trip had high winds and the ride was very bumpy the entire trip. Lots of sea sickness aboard. That of course was not the fault of the company. I never felt unsafe and the crew did everything they could to help the suffering passengers. It was bad enough that we rented a car and drove home, but under different weather conditions, it would be a great trip!

So the boat ride down was great , however keep in mind when you head back to Fort Meyers you are going back against the wind .. We returned last night and about 65% of the guests were very sick throwing up running to get to the fresh air , the crew really tried to accommodate anyone sick 🤢.. I would suggest taking Bonine before heading to Key West or returning to be safe . I usually get sick however I did have bonine in my purse and I quickly popped it into my mouth 😬 and a beer to keep from getting sick .. The trip is anywhere from 3 -4 hours commute will take the ferry again to Key West and bring a deck of cards to pass the time . Sure hope this review is helpful for others to have a nice trip versus sea sick ..

A fun way to travel from Fort Myers to Key West. Get there early (at least 45 minutes ahead of sailing) to get a good seat. There are snacks and a bar on board. The crew can help arrange for a golf cart rental when you arrive at the Keys. We recommend a 4 hour rental to case out the island and drop your bags at your hotel if you are staying overnight. Take a deck of cards or your ipad to keep yourself occupied. Its a 4 hour ride. There isn't any WIFI so we enjoyed the view from the top deck!

Nice change of pace to use "public" transportation. Our experience is that the times of departure are somewhat flexible. We left early from Fort Meyers, before 8 am, and from Key West, before 6pm. Also, our experience is they do not measure your luggage. We worked hard to make sure our duffel bags were the correct size. We were able to put our duffel bags between the seats. There were some bags that were kept on the back deck, most of those looked quite large. The snack bar was decent, not inexpensive, but not outrageous prices either.