Nice Hotel. Close to Food, Shopping, Navy Pier + - Review of Hilton Garden Inn Chicago Downtown/Magnificent Mile, Chicago, IL - Tripadvisor
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All reviews the weber grill great location front desk navy pier fridge and microwave great stay within walking distance magnificent mile city view self park michigan ave would definitely stay here again business center mag mile per night early check fitness center
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Reviewed May 27, 2015

We stayed at this great hotel for a weekend trip to Chicago. Between the 5 of us we paid $40 a person which is a great price. The hotel was the cleanest I've seen at a large hotel chain. We would definitely stay there again.

Date of stay: May 2015
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank brandyh908
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 28, 2015

Thank you for your feedback and we are glad you enjoyed your weekend trip to Chicago. We look forward to seeing you again for your next Windy City getaway.

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Reviewed May 26, 2015 via mobile

Smack downtown. Felt like we had stepped into a movie - bellboys directing taxis & vehicles, beautiful hotel, awesome service. Our room was perfect. The restaurant on site was incredible. Amazing food. Loved staying here.

Date of stay: May 2015
Trip type: Traveled with family
2  Thank joyhope
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 28, 2015

We appreciate your feedback on the stay and are glad we could have a part in your "movie". Thank you for the kind comments and I will pass them along to the staff at Weber Grill as well.

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Reviewed May 26, 2015 via mobile

You are right downtown and close to everything. The L stop is right out the front door and the self park garage is attached so you never have to go outside from car to room. There was a pretty great view from our room and a nice pool/fitness area.

The following two issues are minor and likely tied to the Memorial Day vacation:

Due to the size of the hotel you are stuck with 3 elevators and the line to go up to your floor can get a bit long. We tried to plan strategically for this, but also saw some pretty good lines for the elevators around 3-5pm.

We had a small issue where housekeeping was still cleaning our room at 4pm and we had to tell her we needed the room to get ready for a reservation. The housekeeper was very sorry for the inconvenience and apologized profusely. I'm guessing the amount of rooms to clean pushed her back quite a bit.

Date of stay: May 2015
Trip type: Traveled as a couple
Thank Nate P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 28, 2015

Thank you for your feedback and we are glad you enjoyed your Memorial Day weekend. I apologize for the elevator wait and your housekeeping concern. Our housekeepers work until 4:30-5:00 most days. We would be happy to schedule your room for a specific time if that would help you in the future just let us know and we will make sure that we do not disturb your plans. Thanks again for staying and we look forward to seeing you again soon.

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Reviewed May 24, 2015

This was a great hotel but unfortunately I wasn't there long enough. Check in was a breeze and the room was nice and clean. I wish I weren't there on business because the location was great. Close to Eataly and other Chicago attractions but I had no time to enjoy them. Beds were comfortable. My only disappointment was hearing people at all hours of the night opening and closing doors in the hallway, the walls must be thin.

Date of stay: May 2015
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank hawktraveler8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded May 28, 2015

We are glad you enjoyed your stay and do hope you can come back when not here on business so that you could enjoy the many things the immediate area has to offer. Thank you for choosing us on your trip to Chicago.

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Reviewed May 24, 2015

Perfect location, friendly staff, comfortable rooms, a beautiful view.....what else could one ask for!!! The hotel is in the middle of all the action - you can walk around and find good restaurants, place to shop, places to see.....its perfect for people who are in Chicago for a short trip and want to pack in as much as possible into a limited time!

Date of stay: May 2015
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Sacagawea79
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded August 25, 2015

Dear Valued Guest,

Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and the location as it is near major city attractions. I was pleased to hear you enjoyed your stay; It is always good to hear we are meeting the expectations our guests come to expect and deserve. We appreciate your feedback and look forward to more years of servicing you in the true spirit of hospitality for which Hiton Hotels are known.

Sincerely, Timothy G.
Hotel Manager

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