Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
San Fernando 2, 41004 Seville Spain
Full view
View all photos(3,725)3,725
360
Panoramas (27) 
Room & Suite (866)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allAbout
4.5
#55 of 208 hotels in SevilleLocation
4.9
Cleanliness
4.7
Service
4.5
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
WELCOME TO HOTEL ALFONSO XIII Even before its birth the Hotel Alfonso XIII was destined for great things. Designed by architect José Espiau Munoz as a residence for international dignitaries visiting the Ibero-American Exhibition of 1929, the Alfonso XIII’s ambition was simple: to become the grandest hotel in Europe. Twelve years of building work - and an investment of four million pesetas, or 10% of the Exhibition’s total budget - were required to achieve the Alfonso’s peerless degree of luxury and magnificence. Characterized by its elaborate decoration in the Andalusian. Regionalist style fashionable in the early years of the 20th century, the hotel was finally opened on 28th April 1928 - in good time for the Expo - by its namesake, Spanish king Alfonso XIII. The hotel is situated on land that once belonged to the San Telmo Palace and became public property after the Duchess of Montpensier donated the palace and its gardens to the city. The Alfonso XIII quickly became one of Seville’s best-loved buildings and an integral part of the city’s social life.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing offsite
Airport transportation
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fence around pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Poolside bar
Tennis court offsite
Walking tours
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Russian, Spanish and 5 more
Location
Getting there
Great for walkers
Grade: 100 out of 100
100
132 Restaurants
within 0.3 miles
Reviews
4.5
3,511 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Alfonso XIII, a Luxury Collection Hotel in Seville, garners praise for its luxurious rooms and impressive amenities, including a stunning pool and a diverse breakfast buffet. Guests have called out the hotel's cleanliness and the enchanting atmosphere, enhanced by live music and elegant decor.
While the central location is a highlight for sightseers, service reviews are mixed, and some guests have noted billing concerns. Despite varying opinions on room size and light, the overall comfort and amenities often leave travelers satisfied.
Location
Central
Atmosphere
Enchanting
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Lavish
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
3,511Reviews98Q+A100Room tips
Traveler rating
- 2,573
- 544
- 218
- 89
- 87
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Of course we love this hotel, we got married here in 2015 and since then go back for Christmas or summer sometimes on our own or with family. Unfortunately I’ve to highlight some faults.
It goes without saying that breakfast is lavish, the hotel interior moorish and grand and the bed extremely comfy.
The negatives, the patio charged us twice for the same meal, the first time saying it didn’t go through on the card (was sorted out the following day but delayed check out by about 30 minutes). As we got married in the hotel there has always been either an upgrade, flowers in the room or cava. But this time nothing. In all our rooms at Christmas for the last 3 yrs local Christmas biscuits made by the nuns and wine was left in the room on turn down service Christmas Eve together with a Christmas card. Not this year. Again like last year on Christmas Eve Ena was closed and that’s part of the hotel which limits choice.
Turn down service was poor. It was done very late in the evening. One night after 10pm so we were back in the room. The lady just handed us water when we opened the door - what about fresh towels or more shower gel for showers after the gym. Just not good enough!
Service around the hotel is very much a hit and a miss. The seem understaffed.
It goes without saying that breakfast is lavish, the hotel interior moorish and grand and the bed extremely comfy.
The negatives, the patio charged us twice for the same meal, the first time saying it didn’t go through on the card (was sorted out the following day but delayed check out by about 30 minutes). As we got married in the hotel there has always been either an upgrade, flowers in the room or cava. But this time nothing. In all our rooms at Christmas for the last 3 yrs local Christmas biscuits made by the nuns and wine was left in the room on turn down service Christmas Eve together with a Christmas card. Not this year. Again like last year on Christmas Eve Ena was closed and that’s part of the hotel which limits choice.
Turn down service was poor. It was done very late in the evening. One night after 10pm so we were back in the room. The lady just handed us water when we opened the door - what about fresh towels or more shower gel for showers after the gym. Just not good enough!
Service around the hotel is very much a hit and a miss. The seem understaffed.
Read more
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were a bit nervous with this trip being the first after 4 months of lockdown in the UK. We were concerned the Hotel may be running on reduced staff and perhaps with cuts in service and facilities.
From the moment we arrived and greeted by Irene and Hans Herrera (the ever cheerful and attentive concierge/bellman).
Check in was efficient and fun, and Mr Herrera took us to room 303 which had the most amazing view of the Cathedral from a Terrace that was paradise. It was large enough for a party and the room was grand and traditional with a lovely bathroom and walk in wardrobe.
We had breakfast included as a Titanium member and although the buffet was not help yourself due to COVID precautions the Hotel had clearly thought ahead and the restaurant managed very well. I think if it was busier it may have been a bit frustrating but we never had to wait and the service was personal and the staff kind. Everyone is obviously getting used the new normal and we thought they did a wonderful job.
The pool area was a delightful oasis and we enjoyed relaxing after sightseeing in 40C heat. All the sights were walkable from the hotel and the area is very pretty.
Mr Herrera should be especially commended for his consistent positivity and he really made us feel welcome, he greeted us every time we entered the Hotel and to be honest he really helped make our trip special. Please thank him for us. To be honest though everyone we spoke to was a delight and we would love to come back soon. In fact some friends are already booking a trip based on our recommendations!
We had a dinner at the hotel at San Fernando, food and service again excellent, with the Tapenade a real winner!
As for COVID it was clear staff had undergone training especially based on the situation and we were reminded Masks were not optional in Seville. We saw cleaners sterilising sunbeds after use, and special cleaning clearly was taking place regularly.
From the moment we arrived and greeted by Irene and Hans Herrera (the ever cheerful and attentive concierge/bellman).
Check in was efficient and fun, and Mr Herrera took us to room 303 which had the most amazing view of the Cathedral from a Terrace that was paradise. It was large enough for a party and the room was grand and traditional with a lovely bathroom and walk in wardrobe.
We had breakfast included as a Titanium member and although the buffet was not help yourself due to COVID precautions the Hotel had clearly thought ahead and the restaurant managed very well. I think if it was busier it may have been a bit frustrating but we never had to wait and the service was personal and the staff kind. Everyone is obviously getting used the new normal and we thought they did a wonderful job.
The pool area was a delightful oasis and we enjoyed relaxing after sightseeing in 40C heat. All the sights were walkable from the hotel and the area is very pretty.
Mr Herrera should be especially commended for his consistent positivity and he really made us feel welcome, he greeted us every time we entered the Hotel and to be honest he really helped make our trip special. Please thank him for us. To be honest though everyone we spoke to was a delight and we would love to come back soon. In fact some friends are already booking a trip based on our recommendations!
We had a dinner at the hotel at San Fernando, food and service again excellent, with the Tapenade a real winner!
As for COVID it was clear staff had undergone training especially based on the situation and we were reminded Masks were not optional in Seville. We saw cleaners sterilising sunbeds after use, and special cleaning clearly was taking place regularly.
Read more
Date of stay: July 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlo Suffredini, General Manager at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Responded Jul 29, 2020
Dear markzz2, Thank you for sharing your experience at the Hotel Alfonso XIII, a Luxury Collection Hotel, in Seville through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Regarding your comments about the staff, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was a pleasure that you stayed with us, and we hope you visit us again whenever your travel needs bring you back to Seville. Sincerely, Carlo Suffredini General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
This is indeed a beautiful hotel, set bang in the middle of gorgeous Sevilla . The rooms are gorgeous, and the staff is friendly, it could've been perfect except for a few details. For example there is no welcome note, nothing to make you feel that you are special, even if you have just spent nearly €300 per night on a room! Our main problem was just trying to get hold of people, for ordering room service for example, or even getting the concierge to answer you, it does take a very long time! I realize we were there over Christmas which is a very busy time for everybody. We were lucky to have a room with a terrace, and the view was stunning. The bedroom is very comfortable, and everything is of course very clean. I guess I would say it's just missing a tiny bit of warmth and welcome , a personal touch that doesn't make you feel like you're just another client. Perhaps it is better to go there at a less busy time!
Read more
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked 2 suites at this hotel. My husband and I have been to Seville 3 times before and walked past this hotel several times. This time we booked it. Unfortunately I broke my ankle 2 weeks prior to our visit. The hotel changed our room to the ground floor to make it easier for me and delivered a chair I could use in the large non-slip shower. They accommodated us all the time, nothing was too much trouble. Thank you to all the staff for making our stay so great. The food and service were everything I hoped - impeccable. The breakfast is food heaven - what choices you have. The buffet breakfast is a must. We will return without a doubt.
Read more
Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlfonsoXIII_Seville, Director General at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Responded Jan 13, 2020
Dear Culture819369, Thank you for sharing your experience at the Hotel Alfonso XIII, a Luxury Collection Hotel, in Seville through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Carlo Suffredini General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear all, While the interiors, pillows and quality of coffee is really important for a 5 star hotel, such things as unprofessional, racist and not family friendly personal seems more important. We tried to book the hotel for Ny 2020 night, but it was fully booked, so we have decided to go for breakfast there on the 1st of January and maybe stay there next time as we heard a lot of pleasant things about it. We called a concierge service and asked, whether it is possible to go for breakfast there if we are not the hotel guests. The answer was that restaurant is public, so please welcome. So, on Jan 1 in the morning we come to the hotel, which has really nice interiors but suddenly the waiters refused to give us a table. We kindly asked to talk to manager. The restaurant was empty, maybe 5 of 50 tables were busy, but the manager said that the restaurant will be fulled in just 5 min and they cannot provide us the breakfast service. Surprise! Then she said that as we are not guest that is a reason. We mentioned that we have called to reception before come here and now after we spend 20 min in the early morning with two young kids to come here, it is not appropriate. She refused. We didn’t have much choice as everything is closed on Jan 1 in the morning. Coming back to our hotel will also take some time so we had a chance not to have breakfast at all. Kids were really hungry and a little one started to cry, so we asked to invite a manager, who is a real boss, not waiters, as we didn’t have much choice. The manager called to her probably boss and was not very polite talking about situation, she was mentioned the nationality as well. Maybe she didn’t like us wearing sport shoes, or she didn’t like the kid crying...A nice man come and tried to explain that the concierge was mistaken and it is only for hotel guests. We thought that maybe really we didn’t understand correctly...but there was no sigh “for hotel guests only”, like on some stairs. He suggested to service us in the lounge area and we agreed. But after 20 min having the menu no one come. So I called to concierge once again and put a call on record, asking the same questions, is it allowed to have breakfast in the restaurant if we are not guests. And again I was insured, that this is public, it is allowed and we can come, please be our guests and welcome..:/
That was the first time I have ever had a problem in a hotel restaurant to have breakfast. In Cannes, in Marbella, in London it was never a problem. Even if you are not the guest, you can pay fans have a breakfast.
Then we leaved the place, pretending to be 5 star hotel and had a great breakfast in the Santa Maria playa with smoothies, healthy and vegan food. I think that in 21 century the reputation and personal behavior in a non-standard situation should be different, especially in a multi-cultural counties.
That was the first time I have ever had a problem in a hotel restaurant to have breakfast. In Cannes, in Marbella, in London it was never a problem. Even if you are not the guest, you can pay fans have a breakfast.
Then we leaved the place, pretending to be 5 star hotel and had a great breakfast in the Santa Maria playa with smoothies, healthy and vegan food. I think that in 21 century the reputation and personal behavior in a non-standard situation should be different, especially in a multi-cultural counties.
Read more
Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlfonsoXIII_Seville, General Manager at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Responded Jan 3, 2020
Dear OlgaZ320, Thank you very much for your candid review of your recent experience at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. I am so sorry to read that we did not meet your expectations and frankly as hoteliers we really take those reviews very seriously and look into those matters with detailed attention to go back into the cause routes and make sure that those issues will not repeat back in the future to any of our guests. As a Luxury Collection Hotel our main mission is to take great care of our guests and offer an authentic service. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back! Thank you and best regards, Carlo Suffredini, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a result of the provincial perimetral restriction due to the pandemic, we decided it would worth a go, so we took the chance to try a fabulous hotel everybody living in Seville is aquainted with, from the outside at least... The experience had to be a short one (the package deal being appealing but still the tag price is somewhat intimidating) so we spent just one night and tried to make the most of it. And we did it!
Admiring the building itself (halls, vast landings, interior patio, stairs, vintage elevator, exposed brick architecture) pays off the majority of the little investment. But also the service and staff in general performs extremely well. We had some qualms, followinga bunch of opinions, that we might experience the unpleasant feeling of being out of our class but there was nothing of the sort during our short stay. The staff was truly commited and performed their duties with kindness and professionalism. We did our part too.
Dinner (fixed menu, included in the deal) was good too. Breakfast (à la carte) was superb: delicious eggs benedict.
Room was beautiful (although still on the lower range of quality room this hotel has to offer, with prices rocketing easily if you let your fancy unrestrained) and somewhat luxurious. Nice view of the Puerta de Jerez. Location is unbeatable: some people were making their entrance stepping out of a Bentley, we came directly from the metro ;)
Swimming pool was most enjoyable; fitness room crammed with top notch exercising machinery. You might want to exercise outside, facing the pool.
To cut a long story short: we've been sweetly pampered but not spoiled.
We're believers now and just looking for the next available opportunity to give it another go. If you're a local who hasn't tried yet, you should consider it
Admiring the building itself (halls, vast landings, interior patio, stairs, vintage elevator, exposed brick architecture) pays off the majority of the little investment. But also the service and staff in general performs extremely well. We had some qualms, followinga bunch of opinions, that we might experience the unpleasant feeling of being out of our class but there was nothing of the sort during our short stay. The staff was truly commited and performed their duties with kindness and professionalism. We did our part too.
Dinner (fixed menu, included in the deal) was good too. Breakfast (à la carte) was superb: delicious eggs benedict.
Room was beautiful (although still on the lower range of quality room this hotel has to offer, with prices rocketing easily if you let your fancy unrestrained) and somewhat luxurious. Nice view of the Puerta de Jerez. Location is unbeatable: some people were making their entrance stepping out of a Bentley, we came directly from the metro ;)
Swimming pool was most enjoyable; fitness room crammed with top notch exercising machinery. You might want to exercise outside, facing the pool.
To cut a long story short: we've been sweetly pampered but not spoiled.
We're believers now and just looking for the next available opportunity to give it another go. If you're a local who hasn't tried yet, you should consider it
Read more
Date of stay: April 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent 5 nights here in April 2022. I could find absolutely nothing not to love about this hotel. The location was exceptional. We were very close to the Real Alcazar and Seville Cathedral. We took the train to Cordoba one day, and in good weather without luggage, it was a pretty easy walk to the train station, I think about 1.2 km. There were plenty of great food options nearby. We only took a cab to go out to Italica one day (and we had the hotel send a cab out to pick us up).
Service was very good. Twice a day housekeeping service, the concierge was very helpful as well as all staff around the front door. We had breakfast in the hotel a couple of days. The breakfast buffet is pricey—you are paying for the broad selection, there is no way we could eat enough to be worthwhile—but they had really about anything you could possibly want for breakfast, including a huge variety of fruit and pastries, as well as cheese, eggs, ham, etc.
The lobby to the hotel was just beautiful. A lot of tile, and arches—very mudejar in style. The elevator doors were even interesting. There was an outer door, which looked and opened just like a regular door; once opened, the elevator door itself open. On some floors you would get a green light if the elevator was there and ready to board. On others (the ground floor as I recall), you just had to wait until the numbers indicated it was on your floor. Corridors were wide and open.
Our room was beautiful. We were in Room 320, which was the back left corner. We overlooked the university. There was plenty of closet space, and a safe that you set the code for. We had both a tub and a shower, and a great sitting area with a comfortable chair and large loveseat. There were two sinks, a makeup mirror and adequate counter space, as well as a separate toilet room.
I really can't recommend this hotel highly enough.
Service was very good. Twice a day housekeeping service, the concierge was very helpful as well as all staff around the front door. We had breakfast in the hotel a couple of days. The breakfast buffet is pricey—you are paying for the broad selection, there is no way we could eat enough to be worthwhile—but they had really about anything you could possibly want for breakfast, including a huge variety of fruit and pastries, as well as cheese, eggs, ham, etc.
The lobby to the hotel was just beautiful. A lot of tile, and arches—very mudejar in style. The elevator doors were even interesting. There was an outer door, which looked and opened just like a regular door; once opened, the elevator door itself open. On some floors you would get a green light if the elevator was there and ready to board. On others (the ground floor as I recall), you just had to wait until the numbers indicated it was on your floor. Corridors were wide and open.
Our room was beautiful. We were in Room 320, which was the back left corner. We overlooked the university. There was plenty of closet space, and a safe that you set the code for. We had both a tub and a shower, and a great sitting area with a comfortable chair and large loveseat. There were two sinks, a makeup mirror and adequate counter space, as well as a separate toilet room.
I really can't recommend this hotel highly enough.
Read more
Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlo Suffredini, Director General at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Responded May 12, 2022
Dear NTXTravelBug60 , Thank you for your time and share your experience with us at the Hotel Alfonso XIII. We are delighted to hear such a good experience you had in the hotel. We would love you to come back so that you could relish your time again with us and enjoy our services. Thank you again for your time and sharing your experience! Best regards, Carlo Suffredini General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My Family and I stayed here for 12 nights in July during the pandemic. What can I say? the staff are extremely helpful and courteous. As a wheelchair user I contacted the hotel and liaised with Eva regarding the best room option. The room provided was exceptional with no steps a walk in shower and shower stool it was perfect.
The location of the hotel is enviable and an ideal location to explore with ease.
My only slight negatives are the cost of breakfast seemed excessive and the wheelchair access arrangements in the evening. The side door is locked and as such my father had to go into the hotel and ask for someone to open it- had I been on my own this would be impossible.
All in all I had a great stay and would no doubt return in the future.
The location of the hotel is enviable and an ideal location to explore with ease.
My only slight negatives are the cost of breakfast seemed excessive and the wheelchair access arrangements in the evening. The side door is locked and as such my father had to go into the hotel and ask for someone to open it- had I been on my own this would be impossible.
All in all I had a great stay and would no doubt return in the future.
Read more
Date of stay: July 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlo Suffredini, Director General at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Responded Jan 6, 2021
Dear rfh103, We are so grateful for your comments regarding your recent stay with us. Thank you for having chosen the Hotel Alfonso XIII! It is very gratifying to know that you enjoyed your time with us, and we would like to welcome you back very soon! Best regards, Carlo Suffredini General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel could be incredible, but it’s not . This is a beautiful land mark building in a fantastic central location in Seville. But there’s no soul in this place, staff are polite and efficient but it’s all very corporate you feel like budget achievement is the main concern of the management. Rooms are stately in size and clean, but they have put in new windows that open only slightly……one presumes that Marriott are worried about people jumping out ! Food is fresh but only passable, and service in the patio restaurant was lacklustre to say the least . Common areas need a design upgrade and new furniture as non of it creates any atmosphere at all . The American Bar, needs a re design, furniture looks like a mish mash of old furniture they had in storage somewhere and staff are ok, but not exactly welcoming . We had booked 4 nights and checked out after one………..this hotel needs a dynamic manager and to spend some money on a top interior designer to bring back atmosphere and style to this incredible building .
Read more
Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlo Suffredini, General Manager at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Responded Feb 13, 2022
Dear 604lorraines, We thank you for taking the time to share your comments from your recent visit at our hotel. We strive to provide flawless service on every occasion, and we regret to hear that we failed to deliver the level of service that you deserve and expect from a Hotel Alfonso XIII. I have shared all your different comments such as the rooms windows and common areas design with the rest of the management to keep improving the services we offer our guests. I sincerely appreciate the time you have taken to provide me with your feedback and hope we will have another opportunity to better serve you in the not to near future. Bet regards, Christian Medina Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having traveled extensively throughout Europe, staying at many historic and luxurious hotels, the Hotel Alfonso XIII is by far the best hotel in Seville if not in all of Spain. Located on the main avenue in Seville, everything is within walking distance. The hotel is a turn back to a time when luxury and first-class service was the norm and not the unusual. The minute you arrive at the front steps, you are greeted by friendly staff who are always there for you throughout your stay. Our room was decorated elegantly and had modern amenities and services. Every morning, we enjoyed the breakfast buffet that had so much food and there definitely was something for everyone. In the afternoons, we sat at Ena Terrace for coffee and tapas watching people go by as the sun set. One of the unexpected surprises was the American Bar. It was a great place to have a cocktail and a light snack. We were surprised to see many locals and a few celebrities (US and European) in the bar during our stay. Room service was another surprise, the food arrived piping hot, and the portions were humongous. Our room was kept spotless by a staff that always smiled and greeted you each morning and evening. The staff is top-notch, the level of attention to our every need made our stay amazing. There is nothing better than returning from a trip and having only good memories of your accommodations. For us, the Alfonso XIII delivered a perfect vacation. It's a true sample of five-star hospitality.
Read more
Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlo Suffredini, Director General at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Responded Mar 11, 2022
Dear Aetofolia, Thank you for sharing your experience at the Hotel Alfonso XIII, a Luxury Collection Hotel, in Seville through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback is integral to our ability to continue to improve our service, so it would be helpful for us to have our survey filled up from you. Thank you again for your time and come visit us again soon! Sincerely, Carlo Suffredini General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2003 well I don’t remember
Dear Tripadvisor,
The laundry service is through the hotel. thank you for your request.
with best regards
Hotel Management
Self Serve laundry is not available but they have an efficient laundry service through the hotel.
…
"Be sure to take guided tours and avoid lines. Try the Casa Roman for tapas and don't miss the Santa Cruz neighborhood"Read full review
"For mobility impaired, there are steps at the entrance and to the elevator and rooms."Read full review
"Book your dinners in advance although the hotel went out of their way to arrange us a table at the last minute ( which was a life saver )"Read full review
…
PRICE RANGE
$392 - $1,072 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alfonso xiii seville, hotel alfonso xiii
LOCATION
SpainAndaluciaProvince of SevilleSevilleCasco Antiguo
NUMBER OF ROOMS
148
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL ALFONSO XIII, A LUXURY COLLECTION HOTEL, SEVILLE - Updated 2024
Frequently Asked Questions about Hotel Alfonso XIII, a Luxury Collection Hotel, Seville
Which popular attractions are close to Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Nearby attractions include Catedral de Sevilla (0.3 miles), Real Alcazar de Sevilla (0.1 miles), and Centro Historico de Sevilla (0.1 miles).
What are some of the property amenities at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Conveniently located restaurants include Abaceria del Postigo, Arabesca Restaurant, and Donaire Azabache - Archivos de Indias.
Are there opportunities to exercise at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville have airport transportation?
Yes, Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Alfonso XIII, a Luxury Collection Hotel, Seville located near the city center?
Yes, it is 0.7 miles away from the center of Seville.
Are any cleaning services offered at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.