CreditAssociates Reviews

My experience with CreditAssociates has been great and I can't complain about anything. The reps explained to me before things happened. They let me know where I'm at and they do the work for me. When they get a great offer, they let me know and if I don't have the money, I do whatever I can to get the money in so that I can settle this account. I like the website where I can go and feel comfortable and see that progress is being made. I have good credit and even though CreditAssociates affected it, it's not making it any worse. It has turned up my debt. It makes me say that I got to crawl before I can walk, but I will come out of this. It's less stress for me now.

I told Credit Associates to take $500 out of my account that I get from my Social Security. They said they will help me pay one bureau at a time. They called me and they explained things to me. But they send me some paper but it was not the paper that I wanted. I know how much money they taking out of my account. I wanna know when do they started paying my bills.

Cindy, the rep, was awesome. I love her. Working with CreditAssociates has taken a lot of stress off me. I’m a lot more comfortable with my finances than where I was at. I'm able to meet my other bills without having to stress how I am going to do this. So it’s a major plus.

CreditAssociates said that I'll be through paying them in two years. It hasn’t been a year that I’ve been with the program and working with them has been alright so far. I have no complaints. If someone calls me, I tell them that I am with CreditAssociates but they still call, and I tell CreditAssociates.

CreditAssociates is consolidating all my credit cards and negotiating with them for my debt. Some of the debtors have already negotiated with them and they're taking care of it. But they'll work a little bit more with Capital One. It is what it is. If I have any problems, all I have to do is call the reps and they answer all my questions, and they’d take care of things right away. A couple of times though, I reached out to the man that I started taking talking to and he said he would get back to me but he never has. Some of his underlings called me but I'm the kind of person that the person I want to talk to is the person I called.

So far, my experience has been good. I have two debts remaining and it's a relief that I'm getting things paid off.

Everything was perfectly fine at initial contact. But they should keep in contact with their clients and let them know what's going on rather than the clients having to call. It just seems like things are taking long. They said it's gonna take two or three years and I'm like, "Why so long?" They told me they settled three debts but I'm really not seeing too much. Take your time and look for the best program which fits your price range and your budget.

What I needed to know was unpacked and I was happy about that. The process has taken around six months and it's barely starting. I have three accounts already settled. If I want to, I could give even more so the process can go faster.

When CreditAssociates said they could take all your bills, I thought they would be paying on all of my bills, not just collecting money for one and then paying off one and then collecting for another bill. Also, they get a percentage of the money and I don't know how much percentage they get. I need to know how much is going to them and how much is going to my credit. 'Cause right now, I'm a delinquent and my credit score is completely messed up. And I thought I had them to help.

eBay is saying that my last payment wasn't settled on the date it was supposed to be. I called CreditAssociates and the rep set it was settled and told me to ask eBay. I contacted eBay again and they said that the payment was late. I told CreditAssociates to please check and asked her to update me on what happened. I called back and forth that day. I never heard back from CreditAssociates but eBay hasn't emailed back again.