Forest Hills Hotel, while praised for its cleanliness and spacious rooms, often leaves guests wanting more due to its inconvenient location far from beaches and shops, which requires a car for access. The ambiance is frequently described as uninviting, with worn-out furnishings detracting from the experience. Although the staff generally receives compliments for their friendly nature, instances of unprofessionalism have marred the service reputation. The hotel offers appreciated amenities like a gym and pool, but they are in need of an update. Ultimately, many visitors feel the hotel does not provide sufficient value, pointing to overpriced, underwhelming offerings.