Full view
View all photos (818)818
360
Panoramas (55) 
Videos (1)
About
#88 of 230 hotels in Miami Beach
Location
Cleanliness
Service
Value
Essex House by Clevelander is an award-winning South Beach hotel in the Miami Beach Art Deco District. Surrounded by nightclubs, cafes, and designer boutiques, Essex House is an Art Deco landmark property in the heart of South Beach. The hotel features 70 rooms including 14 luxurious suites to help you leave all of your stress behind. Your stay includes complimentary wifi, and access to the nightlife at our sister property, Clevelander South Beach, located just steps away on Ocean Drive. Essex House Hotel is the perfect choice when you want the best of all worlds.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Restaurant
Beach
Evening entertainment
Taxi service
Business Centre with Internet Access
Photo copier / fax In business centre
Paid private parking nearby
Wifi
Complimentary welcome drink
Outdoor dining area
Karaoke
Nightclub / DJ
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
159Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
Contact
1001 Collins Avenue, Miami Beach, FL 33139-5011
Getting there
Rental CarsSee all Miami Beach car hire
2163Reviews42Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 930
- 789
- 266
- 98
- 80
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Worst place for families ever! Elevator is not working, you have to carry the stroller up and down the stairs every time. Essex House itself does not have a pool anymore, but as a hotel guest you can use the pool at Clevelander next door. However, there are no kids allowed at the Clevelander pool and pool area, so if you are a family travelling with your kids, there is no hotel pool that you can use. You do get to pay the resort fee though. It would have been nice to know that there is no pool before check in, we would have never stayed there. If you don‘t want families to stay at your hotel, please say so on your homepage!
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Essex House by Clevelander
Responded 3 weeks ago
Dear Katrin0712, Thank you for taking the time to post your review. We appreciate your honest feedback and apologize for not meeting your expectations while you were here. We never want to disappoint our guests in any way; therefore, we are sorry for the inconvenience you experienced concerning the access to the pool during your visit. We will share your comments with the appropriate individuals to make necessary changes and improve our future guest's experiences. We hope you will stay with us and allow us a future opportunity to restore your confidence in us. Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I finally get the extreme reviews. As I walked in, a nicely dressed young gal was walking out saying, I refuse to stay here, it’s disgusting. Rightly so at almost $500 a night when next weekend is $199. People paying that kind of money want a nice place. These average hotels cannot jack up the rates and expect good reviews. If you are paying $150 a night here and want to be near the action, want to get drunk and pass out through all the neighborhood noise, slamming doors, loud cars, early garbage trucks and an air conditioner that sounds like a cross between a leaf blower and a semi truck, then this place is perfect. The staff is nice. The room is cute. Great location. If you are paying $500 a night, thinking you’re getting a $500 a night place, I feel you may feel like the gal…
Read more
Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, Agency / Consultant at Essex House by Clevelander
Responded 7 Dec 2021
Thank you for taking the time to evaluate our hotel. While you liked our location and room, we sincerely apologize for the noise issues you encountered and for the inconvenience caused. We have shared your comments with regard to the air conditioner with our maintenance team so that it can be fixed immediately. We are grateful for your patience and hope you will visit us again the next time you are in our area. Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Hotel ( Art Deco boutique hotel)very convenient to everything In South Beach from the restaurants, clubs, shops including Walgreens etc. Friendly and accommodating staff, clean rooms . Refrigerator and microwave included upon request and availability.
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Agency / Consultant at Essex House by Clevelander
Responded 15 Aug 2022
Dear Veronica, Thank you for your recent stay at the Essex House by Clevelander and for posting such a kind review of our hotel and staff. It is a pleasure to know we exceeded your expectations. Only steps from Miami's white sand beaches, we are ideally situated near exquisite boutiques, gourmet dining, and vibrant nightlife. We enjoy providing a relaxing retreat offering the ideal combination of comfort, convenience, and hospitality! We loved hosting you and look forward to seeing you again on your next visit to Miami. Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked three rooms at this hotel for one night prior to cruise departure. Nice hotel, but the staff is all young and customer service isn't their strong suit. Biggest problem we had is one room had no functioning toilet and maintenance never came and they had to live in toilet water on the floor the whole night. Literally my son had to come use the restroom in our room. We asked for a credit via Expedia and the hotel wouldn't even answer the phone for hours to speak with them. When we intervened and got a second number, they refused and made us pay everything except $28 per room which is the local fee. This hotel is old and falling apart. Please do yourself a favor and run. Far away! Music also goes on until 5 am and our room faced the street. You can take it from…
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from 00gc, Manager at Essex House by Clevelander
Responded 16 Jan 2020
Thank you for choosing our hotel. We apologize for the maintenance issue you had in one of your rooms and that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and resolve everything to your total satisfaction. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will give us the opportunity to make it up to you on a future visit. Victoria Palacio, Sales and Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed one night at the Essex Hotel with my husband and son. The location is great! One short block from Ocean Drive! The decor however, should definitely be a priority, and we did see a sign announcing the property is being upgraded, although nothing was happening in the lobby or room areas that we could see. I can appreciate that it’s a retro boutique hotel, but the style is no longer attractive or charming. Our room was ok. It was clean and quiet. I do have a pet peeve about double beds in a hotel room, as I feel they should be queens, but that’s not exclusive to the Essex. The covered porch area is nice & great for relaxing & people-watching. Breakfast is served next door at The Clevelander, which is a sister hotel. The complimentary food was simple (bagels,…
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from 00gc, Manager at Essex House by Clevelander
Responded 28 Feb 2020
We are pleased you chose us for your overnight stay. Since we are in the Art Deco District, we are historically protected and, therefore, are unable to make any adjustments to the building itself. As for our rooms, we are in the process of remodeling to enhance our guest experience. We also apologize for the service issues you experienced in our restaurant and assure you we will share this with our team so we can be more diligent going forward. On a positive note, we are glad you were pleased with our location and our breakfast. It was our pleasure hosting you, and we hope you will revisit to see our newly updated accommodations soon. Victoria Palacio Sales and Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a wonderful stay at Essex house in Miami Beach.It´s just a beautiful hotel! Rosemary at the reception was kind, helpful and patient with all my different questions about Miami Beach. My room was super comfortable, clean and quiet! I was given a complimentary drink which I had at the next door hotel,Clevelander on their Latino night. I saw a nice crowd having fun and the DJ was amazing! Breakfast I had at the Essex restaurant which I can tell is a very popular spot. It was packed! Food was great and service very attentive. I'm really glad I chose Essex House for my short stay in Miami and would definitely stay there again. Gracias Rosemary for your kindness, I can tell you really enjoy your job and it certainly adds up to the great experience of staying at that…
Read more
Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Agency / Consultant at Essex House by Clevelander
Responded 22 Sept 2021
It was fantastic to read your review and learn how much you enjoyed your stay at Essex House by Clevelander. We are pleased to read how happy you were with our comfortable accommodations, abundant amenities, and outstanding hospitality. We believe in our team and strive to make every guest feel at home, so it will be a joy to pass along your comments to Rosemary. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more! Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a long week, we arrived at South Beach. We were hot and tired and found an oasis at the Essex House. The staff, especially Christine, Rosemary and your male staff member with the dark wavy hair, made sure we had everything we needed to include a recommendation for an awesome Nail Salon. Thank YOU!!
Read more
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for part of a birthday weekend with a friend and would definitely come back. Art Deco building and lobby, nice bar staff and front desk staff were chatty and gave great local recommendations for Cuban food. Close walk to the beach and rooms were clean (nothing fancy but comfortable and modern).
Read more
Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from 00gc, Manager at Essex House by Clevelander
Responded 9 Jan 2020
Thank you for choosing to stay with your friend for a birthday getaway. Our hotel was built in 1938 and is an Art Deco gem celebrating the glamorous past of our beautiful city, and we are thrilled to know you were impressed with our property. Our team strives to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We are also happy our convenient location, only two blocks from Miami's famous beaches, was ideal for your needs. It was a pleasure having you at Essex House by Clevelander, and we look forward to welcoming you back soon. Victoria Palacio Sales and Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thankful and grateful for Carl at Essex of Clevelander. He was thoughtful and understanding and took care of me and my friend during our visit. I got the pleasure of being assisted by a young attentive professional who was very diligent about solving any issues that we experienced. I would definitely have to say that this was the best experience so far.
Read more
Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Agency / Consultant at Essex House by Clevelander
Responded 12 Nov 2021
Thank you for the kind words about our hotel and staff. We could not be more delighted to read about the special attention you received from Carl. We are fortunate to have him as a member of our team, and it comes as no surprise to hear the dedicated service he demonstrated to you during your stay. It was a pleasure having you, and we hope to see you again soon at Essex House by Clevelander. Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Title says it all, rooms were not clean, various parts of the room were very old and not taken care off. Staff seemed more interested in policies then helping people. Loud music played from attached restaurant. Would not recommend
Read more
Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from General Manager, Agency / Consultant at Essex House by Clevelander
Responded 17 Oct 2021
Kamak, we want to thank you for your stay and for taking the time to post your candid review. We sincerely apologize for any oversights made when servicing your room. We take our guest's feedback seriously, and the appropriate action will be taken to ensure this does not happen again. We also regret the noise issues you encountered from the nearby restaurant and we are grateful for your patience. Thank you once more, and we hope to have another opportunity to make your next visit exceptional. Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JADJR1163 ✈ 🏝🌞🏖🍹 👣🌺 asked a question July 2022
Massachusetts2546 contributions156 helpful votes
kscott108 asked a question May 2022
Toronto, Canada25 contributions1 helpful vote
mynameisama asked a question Oct 2019
Cordova, Tennessee2 contributions
Answer from Travis H
Oct 2019 |
Idk about the flight credit, but I booked thru the hotel website and selected other "credits". It said I would receive email info 1 day prior to my check in, but never received any emails from them. I not referring to the Essex, but the third party associated with the offer.
Kirstin M asked a question June 2019
Hamilton, Canada7 contributions15 helpful votes
Answer from KarenPaulSpider27
June 2019 |
The pool is small and not many loungers.
Boucher brothers have the monopoly on the sunloungers etc and they do not give discounts to Essex House hotel as we asked!
Hope this helps
Ronald K asked a question Mar 2018
Gary, Indiana2 contributions
123456…
perry's wrote a tip Mar 2022
4 contributions3 helpful votes
"Do not stay at this hotel."Read full review
Sandy K wrote a tip Jan 2022
Boston57 contributions48 helpful votes
"I can’t recommend this hotel."Read full review
TamiBickFord wrote a tip Dec 2021
Blackwell, Oklahoma6 contributions5 helpful votes
"Book somewhere else"Read full review
Beki B wrote a tip Sept 2021
Irving, Texas2 contributions1 helpful vote
"Rooms in the middle with Collins street view are probably quieter"Read full review
123456…
PRICE RANGE
AU$212 - AU$407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
essex house hotel miami beach, essex hotel miami beach, essex house hotel south beach, essex miami beach
LOCATION
United StatesFloridaMiami Beach
NUMBER OF ROOMS
70
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing