Edward Jones Reviews

My wife died March 21 and Edward Jones will not give me the money from her account. I said right away I wanted to close the accounts. They keep delaying the transfer. I was told they will get to it. I was told I had to make a new account to transfer the money. More details.

This review is for Christine ** Edward Jones advisor in Palatine Il. My Edward Jones advisor retired recently and Christine was assigned my account. Now I don't have a lot of money, but when I met with Christine it not only was a smooth transition but she also made me feel like I had a lot more money than I do. I was very pleased and feel I'm in good hands for the future. I would strongly recommend Christine to my family, friends, neighbors and anyone who might read this. Great job Christine!

I reside in Canada and had/have been a client of Edward Jones for 15 years. My original advisor just left in the dark of night so to speak. He had made some bad decisions and lost a lot of money - so he left the firm. The next advisor stayed for a couple years then moved on. My current advisor has been more stable, and mostly helpful.

Save your time and frustration, use another broker firm. They will not completely fill out your tax forms. How much you invested and when will be blank, even if you only purchased once and let it ride for a year or so. It will cost you your money of your taxes. Oh and the offices are not connected so don't move. If you do you cannot get any help from another office. No issues with our Fidelity tax form.

My experience with EJ has been nothing but the worst and I would never recommend such a cookie cutter organization to anyone that would like to have a Financial advisor manage their funds. After (3) plus years I'm barely breaking even, you only hear from them if things are positive. Do not buy their guidance as to expected returns if they manage your account, they lied and never came close, not even remotely close to what their experts say you should expect. They collect their fees no matter what, while you lose. Fact, my wife's account made less money than the advisor managing her portfolio.

For several years Edward Jones managed our Traditional IRA account and did quite well for us. Approximately 3 years ago a different manager talked us into giving him more latitude to invest our money. During that time, we ended up losing several thousand dollars, so after deciding enough was enough we initiated a transfer of our money over to a Traditional Vanguard IRA. During the said transfer process, the manager seemed to be dragging his feet regarding liquidating funds so they could be transferred. We were told by the receptionist that the Manager had made us over $85,000. Obviously, that is incorrect because even though we may have made $85,000 over several years, the value of our funds was actually down over $14,000 from the value prior to his take over. Do yourself a favor and don’t always trust someone else to watch over your money.

Advertised 4.4% CD 3 months. $25,000. After 3 months received $25,234.00 but on Feb. 20, received 1099 report to IRS interest Income $462.18. Calling to E.J. was useless. Like talking to the wall. Advisor not in the office. Not available.

This trust company has refused to provide distributions that resulted in the death of my brother. They are still holding hundreds of thousands of dollars, and Delaney ** the leader of the trust department is now suing me to try and get some of the money back they gave my brother after he died, which is supposed to go to me. They are mercenary robots who are destroying people's lives.

If you want to see your finances grow, DO NOT put your money with Edward Jones. I have had my investments with them for several years and year after year they proved to be a bad choice for money management. Their primary focus is on finding ways to charge fees in ways that are hard for the client to see. I recently had to reach out to my "Advisor" (who by the way is a former employee of H&R Block as a tax processor and photographer not a trained financial advisor) to get a report on the fees that EJ charged me for the prior year and was surprised at the high costs. I have taken all of my money out of EJ and moved it to another firm in hopes of a better result. I also will let you know that when you decide to leave EJ they charge you a fee for each account that you cancel. In my case they charge $95 per account and took the fee from my accounts without even notifying me.

I would not recommend this company. Edward Jones lost 1/4 of my retirement money. After repeated calls concerning my losses they continue to lose more, did nothing to stop it. I had no choice but to move my money, losing more, they don’t care about you. Move on. Find another provider.