Datemyage Reviews

943  •  Bad
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Not even one star

Not even one star . The so called popular users are nothing but bogus . They’re fake accounts with pictures taken from websites of people that they are not aware of it . Many are models and actors . Many of them a foreigners that don’t speak English . They have the bio written by professionals. They are there to lure volurnable women for money. I was on that app for 2 days and immediately realized that all this good looking man are real but not on that app . I took one of the picture and did google image search . And yes the dr is not a real dr but a model and he even stated that his image is been using without his permission and knowledge and that he never was on the dating site . Scam and they should be investigated and Apple needs to be aware who they give their platform .

Date of experience: April 18, 2024

Reply from Datemyage

Dear Joanna,

Thank you for your review.

We sincerely apologize for the negative experience you encountered with fake profiles on our platform. We understand your frustration – online dating should be a safe and genuine space for connection.

We want to assure you that we take safety and security very seriously. We have a dedicated team of moderators who work around the clock to identify and remove fake profiles. Additionally, for confirmed profiles (profiles with a blue badge), we have a verification process in place that involves checking documents like passports.

If, unfortunately, you interact with a confirmed fake user, we have an Anti-Scam Policy in place to protect you. This policy allows us to refund any credits spent on verified members who turn out to be fake. You can find more details about the Anti-Scam Policy here:https://www.datemyage.com/people/#dating-securely

To help you have a better experience on our platform, we recommend using our video chat service. This is a fantastic way to ensure you're connecting with a real person.

If you ever suspect a profile might be fake, please don't hesitate to send a direct link to our customer support team at support@datemyage.com. We will be happy to investigate further.

Rated 1 out of 5 stars

Customer Support DO NOT REPLY to EMAILS …

Their Customer Support Manager is unresponsive and ignored your email which was sent twice. And Talking to the Live Support Team twice is as good as nothing has been solved. One of them said they will reply within 3 days and the next will tell you the Supervisor will reply 1-2 days . They claimed that they are overwhelmed with emails? One of them even told you that they are from Mata, Europe. Mata is in Israel. In actual fact , their Registered Office Address is in SHA TIN, HONGKONG. Liars from the Customer Services who have attended to you. You did not sent any "Gifts" pictures but it was shown and credits was deducted. When you have explained to them, they ignore your emails twice and simply refused to REFUND YOUR CREDITS DEDUCTED. This is Day Light Robbery. Bad Customer Services who simply DO NOT REPLY TO YOUR EMAILS. Put up these Reviews in Media Apps to alert and warn people about datemyage.

Date of experience: April 13, 2024

Reply from Datemyage

Dear SK,

Thank you for your review.

We sincerely apologize for the negative experience you've had with our customer support team, including ignored emails and unaddressed concerns. We understand your frustration and take your feedback seriously.

We apologize for the lack of response to your emails. This falls short of our standards, and we're taking steps to address it.

We need to investigate the unexplained deduction of your credits. Please send us email to support@datemyage.com with the date the deduction occurred and any reference numbers you may have received. This will help us investigate and resolve it swiftly.

We're committed to regaining your trust and offering a fair resolution.

Rated 1 out of 5 stars

avoid like the plague !

I logged onto this site just to see what it was like , the messages you get are wrote for some of these fake profiles to lure you in, most of these profiles are fake ourtime is loads better and monitored , most of these fakes live in another country what is the use of that ?

Date of experience: April 19, 2024

Reply from Datemyage

Dear Denise

Thank you for your review.

We sincerely apologize for the negative experience you encountered with fake profiles on our platform. We understand your frustration, and online dating should absolutely be a safe and positive space for connection.

We take your concerns about fake profiles very seriously. We have a dedicated team of moderators who work around the clock to identify and remove fake profiles. Additionally, for confirmed profiles (profiles with a blue badge), we have a verification process in place that involves checking documents like passports.

If, unfortunately, you interact with a confirmed fake user, we have an Anti-Scam Policy in place to protect you. This policy allows us to refund any credits spent on verified members who turn out to be fake. You can find more details about the Anti-Scam Policy here:https://www.datemyage.com/people/#dating-securely.

To help you have a better experience on our platform, we recommend using our video chat service. This is a fantastic way to ensure you're connecting with a real person.

Your feedback is crucial in helping us improve our platform. We'd appreciate it if you could share any additional details about the fake profiles you encountered to our customer support team at support@datemyage.com This information will help us further strengthen our security measures.

We hope you'll consider giving DateMyAge another opportunity. We're constantly working to create a safe and enjoyable experience for all our members.

Rated 1 out of 5 stars

Stop being so obscure in your billing…

Stop being so obscure in your billing process. You charged me $600 in 2 days without any justification. No invoice, no credits usage against any timelines. A real rip off. They should be banned from the net.

Date of experience: April 09, 2024

Reply from Datemyage

Dear Adrien

Thank you for reaching out. We sincerely apologize for the confusion and frustration caused by the recent charges on your account. We strive for transparency in our billing practices.

You mentioned $600 in charges over two days. To help us investigate the charges Adrien, could you please provide the specific dates of the transactions? Additionally, if you have any screenshots of the payments, those would be incredibly helpful.

We understand you haven't received an invoice or usage credits breakdown. We kindly ask that you check your email, particularly for a emails sent on March 29th, which may contain this information.

We are committed to resolving this concern for you Adrien. Please submit the requested information to our support team at support@datemyage.com. We highly recommend using our email support for billing concerns, as this allows for a clear communication history for future reference.

Thank you for your patience and cooperation. We look forward to getting this straightened out for you.

Rated 1 out of 5 stars

I wish I was able to give DatingMyAge a…

I wish I was able to give DatingMyAge a zero out of 5 stars. It’s the worst there is out there. I have never experienced this magnitude of fraudulent activity with any other dating sites. There’s no way you’d find a date on this site when every move you make to get connected with a potential costs an arm and a leg including just reading incoming messages, sending messages, reading/sending emails, receiving pics, chatting, and all that even after paying for subscription.
I agree with all the other unsatisfied past users in this review section, DatingMyAge is nothing but a complete scam and ripoff. My biggest regret is not reading the reviews before falling in their trap. In a matter of days I was swindled over $600 with lousy access to any of the so-called services. For example, you’d be lucky to have 1 minute (no exaggeration) with a 20 credit purchase which costs about $16. Not to mention, you may not realise these ridiculous charges soon enough until it’s too late as they are not clear and forthcoming. You only get to find out later.
I soon called once I realised the ridiculousness of the charges and their lousy services and was told I was being charged because I was chatting with the “popular members.” The irony is that, those were the only members that were presented to me and lots of them. Not a single “non-popular” members visited my profile which means I’d be charged for any form of interactions with every single person I encounter. I was made to feel as though it was my fault that these “popular group” and not the other reached out to me. Hello? I paid the subscription fee to mingle, make it happen without breaking the bank. Very suspicious.
Someone in the reviews also mentioned not being able to filter for desired locations or age. I couldn’t agree more. The site is flooded with people from mostly overseas who are clearly there for the wrong reasons (perhaps sponsor opportunities). Reminds me of the tlc show, 90 days fiancé.
The operators of DatingMyAge need to be investigated - they’re fraud and pose financial risks/abuse to especially the vulnerable senior demographic. For my part, I will do whatever I need to to report these fraudsters to bring aware to their fraudulent acts.
My advise to anyone who may be thinking of joining this website, DON’T. Protect your pocket book and save yourself the headaches. They’re after your money and not there to help you find your soulmate.

With their baseless and defensive replies to comments here, it is clear that they do not care about user experience. There’s nothing exceptional about their site as compared to other dating sites. Their claim of tight security is completely bogus. I had people asking if I was real which tells me exactly what I needed to know about the safety of the site.

Date of experience: April 13, 2024

Reply from Datemyage

Dear Sia,

Thank you for the review.

We sincerely apologize for the negative experience you encountered on DateMyAge and value your feedback.

Our customer support team (support@datemyage.com) is happy to explain our different membership options and answer any questions you might have about costs and services. We encourage you to reach out to us for further assistance. We are happy to help you explore features that can connect you with compatible matches within your budget.

Rated 1 out of 5 stars

DateMyAge.com

DateMyAge.com! I paid a payment $24.99 for one month then $49.99 after that! I went to use DateMyAge.com , but I was asked to fee after for emails! I received so many requests and emails in a short time! Real or NonReal? Everything has a Fee! I’m a Senior living on Social Security so money is limited! Then! There’s paying for Gifts! Expensive! I’ve quit DateMyAge.com for good! I wised up! DateMyAge.com is nothing but a scam! I’m never going to use dating websites again! Unsafe! Unreal! Scammer’s Heaven! So Senior Women Beware!
I don’t plan to return to DateMyAge.com to use any credit system! I stand firm on my review! Thank-you!

Date of experience: March 31, 2024

Reply from Datemyage

Hi Patty. Thank you for sharing your concern. We deeply regret any misunderstanding on credit system and want to assure you that we are committed to resolving any issues you may encounter.
Indeed, using certain services costs a fixed number of credits that you buy separately from membership. On the surface, Once you run out of credits, you will have to top up to continue using the services. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit Or Stick to online chat. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. If you suspect a member displaying any activity that falls in one of the grounds of anti-scam policy, please do not hesitate to report it to us with relevant details. For more tips on how to make your credits last and provide you the detail of your expenditure please email us at support@datemyage.com

Rated 1 out of 5 stars

This site is an out and out scam

This site is an out and out scam, employs bots to burn up credits to get you to pay more. VERY few genuine profiles on there, avoid like the proverbial plague.
Other sites are far cheaper and dont employ questionable tactics.

Date of experience: March 22, 2024

Reply from Datemyage

Hi Troy. Thank you for sharing your concern. I am sorry that our premium rates left you with distrust. There are few reasons why our platform is not the cheapest, and one of which is being partnered with the Team that invests in the safety of the platform. In the pursuit of having a secure community we're doing the best to verify activities within the app thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification. Or you can directly send your report to us at support@datemyage.com for urgent verification.

Rated 1 out of 5 stars

Don't dare to join here if you don't want your life to be ruin

I am a member of this site datemyage for almost a year now. And For 8 months I talked to a specific guy who make me believed that he also like me and he wants to be with me. Until recently he blocked me and he disappear. This guy is a confirmed member & popular. I just realized now, does he really exist? Is he really a true person? Is he fake? It really causes me emotional distress. I'm so much in pain now. I'm so depressed. Eight months is eight months, this is not a joke! I lost a LOT of money in this site because of that guy. I called customer support team but they have so many excuses. They will not offer help to at least make me feel calm. I keep calling them until I'm being blocked by the customer support team. My emails is just being ignored. They are not giving me any clarification.
DATEMYAGE, I WANT TO CHALLENGE YOU, if that guy is not fake as what you are claiming then I need an apology from that man. Remember, if you destroy someone's life with all your lies it will come back to you soon in 10 fold. Just watch out!

Date of experience: March 26, 2024

Reply from Datemyage

Dear Janice,

Hello. Thank you for reporting this concern. I am sorry that you have encountered such situation. Despite the strict implementation of anti-fraud measures, there may be some occasions that there are members that tend to breach the policies in the platform. Having said so, I strictly recommend to contact us at support@datemyage.com for further verification.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Do be informed that we have anti-scam policy implemented in the platform to make sure that we can have a secure community. One of its grounds is, Misidentification, A member misidentifies him/herself (i.e., someone who uses another member’s profile without permission to communicate with you). We will reimburse all credits incurred communicating with this member, given that they have a confirmed profile status) is one of the grounds of such policy thus we'll be waiting for your email to make sure this concern is responded with urgency.

Rated 1 out of 5 stars

Unnerving But Got It Cancelled

I experienced much of the same as what others have described here. Within minutes, I started receiving video chat call requests and dozens and dozens of chats whose contents gave zero indication that the user had read my profile. 99% were from countries outside the US. Most of the chats were canned scripts posing questions like, "What hurt you so badly in the past?" or saying things like, "I was just in 'your city' and will be back in 'your city' again soon." It was an endless stream of this kind of chat that I found unnerving. I called the customer support number on the website and had the agent cancel the monthly membership I had just purchased AND delete my profile instantly. I didn't have to wait to reach a representative who was helpful and expedient. Keep in mind, if you delete your profile through the website (which, by the way, doesn't happen instantly - a popup window shows up saying that the deletion will be processed), you may not also be cancelling your monthly membership. Be sure to do both so you don't wind up with a monthly charge on your credit card. My advice is to call the support number and get both done in one swoop.

Date of experience: March 26, 2024

Reply from Datemyage

Dear Janet,
We are sorry that your experience in our app is not satisfactory over the fact that you've been receiving a lot of unwanted messages. It is apparently a sign that a lot of members are interested in getting to know you given that you were a new member at that time, but that does not necessarily mean that you have to entertain them all. We provide our members such freedom to choose their match and carry out conversations. Also, Datemyage is an internationally orientated app, that's why there are a lot of members from abroad.
I also want to clarify that when terminating the membership, it is best suggested to contact the phone line directly for urgent resolution as the request through the settings goes through the email queue and usually takes 24 hours till it get responded. For further concerns, Please don't hesitate to contact us at support@datemyage.com.

Rated 1 out of 5 stars

Waste of my money because they tried to…

Waste of my money because they tried to take another $324 out of my checking after I paid the initial amount. They lie and they cheat you out of money by charging you $17 per minute to talk to anyone on the app. Bad company. I wish I could get my money back. Someone needs to shut this app down.

Date of experience: March 01, 2024

Reply from Datemyage

Hi Charleen, Thank you for your review. I would like to reassure you that spending money does not go to waste because, it serves as your investment in finding a partner that you can live with in the future. The subscription activates the membership for 30 days along with certain amount of credits that you can spend in communicating with members, but once it runs out, you will have to top up for continuous communication.
Regarding how it can be spent wisely, Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. Do be informed that refund policies can be checked in the terms and policy.
You can always reach out to us at support@amolatina.com for further assistance.

Rated 1 out of 5 stars

Too good to be true...

Living proof that people can operate a scam indefinitely, and get away with it. Of course, this is just one a few sites run by the same people, such as "dating.com".
Members will be inundated with offers to communicate with what are likely bot, or fake profiles, almost always, the women shown are drop dead gorgeous, and all trying to keep members interested, and paying expensive fees to continue their fake, and utter fantasy. Don't expect these crooks to go anywhere soon, as their operations must generate lucrative returns from the poor suckers believing this garbage.

Date of experience: March 01, 2024

Reply from Datemyage

Hi. Thank you for your feedback. Indeed, Datemyage and dating.com are legitimate sister dating communication sites. We have a team of moderators who work around the clock to remove fake profiles and keep our site safe. Our team strives to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities.
However, on very rare occasions, lapses happen beyond such regulations. That is why we have formulated an Anti-Scam policy on our dating security that is accessible to our Members profile. In that way any suspicious activities can be reported at the earliest signs possible.

Rated 1 out of 5 stars

Scam site

Scam site, instantly got video request and when I reply I'm not interested because much older then me I have to pay to see response, and instantly more messages, it's a scam obviously.

Date of experience: March 29, 2024

Reply from Datemyage

Dear Danni,
Thank you for your feedback. I am sorry to hear that you developed some doubts about the authenticity of our services over the fact that you need to pay to be able to use the communication services. Receiving video request or messages is what we are an advocate of, because we exists to connect likeminded people. As a legitimate website, we are not based on the free-to-use model. Communication services require credits that are bought independently from the membership. Not the cheapest but you get benefits like anti-scam security that secures each and every member against any fraud. For more ease out your doubts and more explanation, you can always contact us at support@datemyage.com.

Rated 1 out of 5 stars

My question is not answered and I'm still blocked

I have tried to open again my account on this site to see if it has been activated or still not. And actually it is not working. I'm still blocked by them for no reason or something announcement to me by email. It's so bad as a dating site who promote love for people even it has a most expensive cost in the world. It is more expensive from your life cost. They made love to be a business asset and made it being so expensive. Isn't it? It's been more than a week since I sent an email to datemyage support about the reason they blocked my account but until now there has been no answer. This site is very good at acting and accessing all netizens' ratings. They will immediately send a formal response full of sympathy to every bad review of their dating site to show all of you that they are a fair, honest and not playing with AI robots or seducers to seduce you and steal your money by every letter they sell very expensively, the most expensive in the world but at the same time the worst and most evil for love and humanity. This site is very professional in providing answers to your misfortunes and will continue to operate to ensnare innocent love seekers throughout the world. A very good business to make money easily and quickly.

Date of experience: March 30, 2024

Reply from Datemyage

Dear Daniel,
Thank you once again for leaving us a comment here.
I am sorry to learn if your concern hasn't been taken any actions yet.
We have been so eager in addressing your concern I would again strongly advise you to contact us with the relevant details regarding your concern at support@datemyage.com. Such way, we can also check further why you are not able to access your account and how you have been spending your credits to provide you with tips on how you can make it last. Please do understand that trustpilot protects your information and privacy thus we can only see very limited information regarding you, which unfortunately do not suffice the need for us to resolve your concern. In the pursuit of having a secure community we're doing the best to verify activities within the app thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification. Or In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest

Thank You.

Rated 1 out of 5 stars

Can't get rid of them

They gave me a refund when I said Id changed my mind about membership, but they won't allow me to unsubscribe, and after countless requests with both unsubscribe button and exchange of emails,I'm STILL getting multiple emails from them and from members. I've tried to delete my profile without success. I've blacklisted them but they still come into my inbox. Sick of them

Date of experience: February 15, 2024

Reply from Datemyage

Hello! We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you, please contact us at support@datemyage.com. Thank you.

Rated 1 out of 5 stars

This site forces your webcam to switch-on, be careful!

I have never had problems with my computer until I started using their website. They try to force my webcam to turn-on, and this causes my computer to freeze completely. It took me a while to realize that this was causing the problem with my computer but after careful monitoring, I finally realized that was what was causing my computer to freeze.

Date of experience: March 13, 2024

Reply from Datemyage

Dear Sam,
Thank your for reaching out to us regarding your inquiry.
I am very sorry for the delayed response and the inconvenience this has caused you.

I would like start by clarifying that we don't have any technical means to have access or control your device. While video chat could be used as an opportunity to see your partner and hear them at the same time we also understand that it does not work the same way for everyone hence I am glad to inform you that there are three ways to avoid video chat from random members:

First is by hiding your profile so other won't know you are online and you can only get to choose who you want to chat with.
If that works for you, please follow this direction: Settings>>>Manage Account >>> Hide Profile >>> Save;

Second, is by turning off your camera for the website, This has to be set up on your end. Make sure that Google Chrome does not permit the use of your Camera and Microphone on our page. Press the 🔒 padlock symbol next to the name of our website in the top-left corner.
In the pop-up menu search for Camera and Microphone. Make sure that "Don't Allow" is selected next to both.

If using app on iphone - https://gagonfamilymedicine.com/how-to-give-an-app-permission-to-use-your-camera-on-your-iphone/#:~:text=Step%201%3A%20Go%20to%20Settings%20%3E%20Privacy.,apps%20using%20Camera%20from%20here.

If using app on android : https://support.google.com/googleplay/answer/6270602?hl=en

And Third is by blocking that one particular member who keeps sending you video chat request/s if it already made you feel that much discomfort. Here is how: If a member does not interest you and don't want to have contact with you, you can always Block them by logging in to your profile and opening the chat window with that member. Once there, click the 3 dots on the upper right corner of the chat window and hit the "Block User".
I hope this helps.

Rated 5 out of 5 stars

I am delighted with the DateMyAge…

I am delighted with the DateMyAge website. The surveys and compatibility tests have helped me find the perfect match. The option to take part in virtual dating has added variety to my life. The "Travellers" option has allowed me to meet new people while travelling.

Date of experience: April 15, 2024

Reply from Datemyage

Dear Ethan,

Thank you for the wonderful review.

It makes our day to know that DateMyAge is helping you connect with great people. Whether you're looking for love compatibility, virtual dates for variety, or new connections while traveling, we're happy to be a part of your journey.

Is there anything else DateMyAge can do to help you find success? You can always share your ideas at support@datemyage.com.

Rated 1 out of 5 stars

Well what an experience that I’ll never…

Well what an experience that I’ll never fall for again. I was scammed £509 (not including membership. 1/2 price joining fee £24.99 ooo)
Don’t use please…. I’m just moving on.
Hopefully this will be on WATCHDOG soon.
Look forward to the company’s response; Your wasting your time don’t bother

Date of experience: February 28, 2024

Reply from Datemyage

Hi. Thank you for sharing this concern. We will greatly appreciate it if you can provide us more details about what happened as any fraudulent activity is not at all tolerated in the platform. Do be reminded that we have an Anti-Scam policy that is strictly implemented to prevent such wrongdoings in the platform. Please consider reporting this with relevant materials at support@datemyage.com. Thank you.

Rated 1 out of 5 stars

Does not allow people to chat and forever asking to.pay again . Lost my £35.00 which is meant for Cancer Research Donation.

This website does not allow people to chat. Paid money meant for Cancer Research donation. To my dismay realised it does not work after viewing comments of 1% of " supposedly" clients.

Date of experience: March 04, 2024

Reply from Datemyage

Hi there! Online chat is one of the practical ways to communicate in the platform and members are absolutely allowed to use it as long as they have enough credits. Indeed the communication in the app requires certain investments to obtain credits to pay for the services. Once you run out of credits that platform would ask you to refill your balance. But there are credit package options to fit any budget. Plus we welcome you to contact us at support@datemyage.com so that we could give you helpful tips on efficient management of your credits and save your funds. However, if you have other commitments that require your utmost attention please do consider being practical with your priorities. :)

Rated 1 out of 5 stars

Extortion!!

I revisited this platform yesterday at approximately 9:00 pm to interact with other users. After paying £19.99 at 23:11 hours the platform prevented me from exchanging texts after an hour. The reasoning was not enough credit to continue texting. Ludicrous. If dating platforms use such ridiculous pricing structures, users would go bankrupt.
Whatever you do, do not commit to pay any amount to use the datemyage.com platform. Extortion at the highest levels. It is laughable. Worse they are refusing to delete my profile even though I have sent several messages for this purpose.

Date of experience: February 04, 2024

Reply from Datemyage

Hi! I am sorry that our credits system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Would you consider contacting us at support@datemyage.com so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?

Rated 1 out of 5 stars

It’s a total scam in addition to…

It’s a total scam in addition to requiring money for more “matches”. It makes me sick what they are doing.

Stay away, very far away.

I am so humiliated I even tried this site. As I said in my profile I am truly looking for possible friends. Friends. My beloved husband of 21 years has advanced Alzheimer’s he’s only 61. Horrible websites like yours are so terribly offensive. I am so alone, - why would I even think of pursuing a friendship with some fake person from your hurtful organization.

Date of experience: February 09, 2024

Reply from Datemyage

Hi! I am sorry to that your experience in the site made you feel such way. Datemyage is a respectable company that has been in business for over 25 years. We have a strict anti-scam policy to protect our clients.

Indeed, Communication through the services on it requires credits that are bought independently from the membership. But as a subscriber you are entitled to chat with different members for free for a period of time. For spending tips, email us at support@datemyage.com.