Make a Payment on an Amazon Store Card or Amazon Secured Card Account - Amazon Customer Service

Make a Payment on an Amazon Store Card or Amazon Secured Card Account

You can make one-time or recurring payments on your Amazon Store Card or Amazon Secured Card Account by signing into your Synchrony Bank online account. The payment due date for your account can be found on your monthly billing statement, or by accessing your online account.

Amazon Store Cardholders and Amazon Credit Builder holders can choose Special Financing or Equal Monthly Payments on qualifying purchases (based on item eligibility and/or cart total). When a cart qualifies for multiple Promotional Financing offers, the available Special Financing and/or Equal Monthly Payments offer(s) with the longest duration will be displayed at checkout. When your order ships, the total purchase amount will be charged to your card. The required amount to pay each month will be included in minimum payment amount on the statement. Visit the Amazon Store Card Promotional Financing portal for more information.

To make a payment on an Amazon Store Card or Amazon Secured Card Account, do one of the following:

  • Make a one-time payment:
    1. Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon or link your Amazon and Synchrony accounts to navigate directly to Synchrony from the Amazon site.
    2. Hover over Payments at the top of the page, then scroll down and select View and Make Payments.
    3. In the first field, select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
    4. In the second field, select the Payment Date.
    5. In the third field, select an existing payment method. You can also select Add New Payment Method or Update Payment Methods to update your payment preferences.
    6. Verify that the information is correct and select Submit Payment.
    Note: If this is your first time accessing your account, you'll need your full account number in order to complete the registration and establish a login and password for your Synchrony account.
  • Make a recurring payment:
    1. Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon or link your Amazon and Synchrony accounts to navigate directly to Synchrony from the Amazon site.
    2. Hover over Payments at the top of the page, then scroll down and select Manage Autopay.
    3. Select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
    4. Select your bank account and review the terms and conditions for setting up a recurring payment. If you agree, select Set Up Autopay.
    You'll receive confirmation that a recurring payment has been established and that you can cancel your recurring payment any time before the scheduled payment date.

    Note: If this is your first time accessing your account, you'll need your full account number in order to complete the registration and establish a login and password for your Synchrony account.

  • Make a payment by phone:
    Call Synchrony Bank at 1-866-634-8379. A payment made through the automated phone system or with a Customer Service representative is always free of charge.
  • Make a payment by mail:
    Send a check or money order made out to "Synchrony Bank / Amazon" with the remittance slip from your monthly statement for the amount you wish to pay to the following address:

    Synchrony Bank / Amazon, P.O. Box 960013, Orlando, FL 32896-0013.

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