Assurant Service Protection Advantage Reviews

We have a General Electric unitized washer dryer combination. The washer stopped working correctly several days ago. The machine begins agitating and then after a few minutes it stops and sits there not advancing into the cycle. Then I had a difficult time figuring out how to get the water drained out of the machine and the clothing in it spun out.

Microwave turntable kept on turning after the time stopped and the door was opened. This is the second microwave that failed, the first just after the first year. The first one failed to open the door. The service man had to use a crow bar to open the microwave. The replacement also had problems and the panel had to replaced soon after it was installed.

I called the phone number to get started with my claim; it gave me options on the recorded message. I picked the text option and it was a smooth process to get the work order started. I answered questions about my machine and issue and then I picked a date for the service. I like this process from start to finish, so thank you.

I have used your company three times to repair my refrigerator. The problem is not with the repairmen but with the scheduling. If you receive a call requesting you call and schedule the repair you should not have to leave nine-ten messages. I called and each time got a recording stating the person I needed to speak with was not available please leave a message.

I purchased this GE refrigerator in September 2021. Within two months, I had to contact for repair. Two days shy of the one-year factory warranty expiring, the refrigerator stopped working. I then purchased an extended warranty, something I have never done before, because it seem to me that this refrigerator was going to be an ongoing problem. I called for repair, utilizing the extended warranty in May 2023. So all in all, I have had to have this refrigerator repaired three times in less than 18 months. I sincerely hope that this will be a permanent fix.

Our LG refrigerator’s compressor after only three years quit working. We called Assurant to file a claim and they sent out a technician; thank you. The technician verified it was a bad compressor but had to wait for Assurant to verify the paperwork; minimum three to five days. According to Assurant they will be sending out the SAME technician once approved. Don’t waste your money with their extended warranty. It’ll be more cost-effective to save up a little each month and when an appliance fails then just replace it. Appliance extended warranty plans are a fraud.

I have contacted Assurant warranty service about my furniture damage by phone and emails which had taken me two-three months to get through everything because they didn't have me registered in system at all in the beginning. They denied my claim and I sent in a dispute in writing with more details and photographs and was denied again. Not once did anyone contact me by phone to ask any questions. Unacceptable customer service was projected by the company and has left me very upset.

I could not speak with a customer representative after calling 800-905-9505 which is apparently the Repair Service company. The automated voice mail also said that I didn't have a claim although the repair claim was submitted. I also wanted to state that waiting 8 days to repair a broken refrigerator is unacceptable. I live in North Carolina and having a Repair Service company in Dallas, Texas doesn't make sense.

Our Cook-top were broken, and the service replace easy and fast.. In the first visit, the technical check the issue and check the model and serial number, in 3 day more come the part and the next Friday, the technical come back and replace the part and everything working excellent. Nice job. Thanks a lot.

I have been a customer with Harbor Freight for many years. I have purchased many tools, car ports, shallow well pump. With each I purchase the 2 yr warranty. If for any reason I need to get a replacement I have had no problem. It only takes a matter of about a few minutes for the replacement. I am proud to be a Harbor Freight customer and I tell people all the time. Family and friends.