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The first step to booking a move with United Van Lines is filling out the quote request form online or calling a company agent. You’ll be contacted to schedule an in-person or virtual survey to determine how many items you’re moving and what kind of services you need. This also allows the representative to provide you with an accurate quote.
Scheduling a moving service with United Van Lines won’t lock you into a contract, since an order for service isn’t considered a contract. If you need to cancel your order, you may do so by notifying your personal move coordinator as soon as possible and before your move begins.
Every move through United Van Lines comes with Full Value Protection coverage, as federal law requires for interstate movers. The cost of this is reflected in all initial quotes, and it will cover the total shipment weight at $6 per pound. Any belongings that are worth more than $100 per pound must be recorded on a High Value Inventory form.
Customers may choose to waive FVP and just receive minimum liability valuation, called Released Value Protection, for free. This covers 60 cents per pound per item. For an additional charge, there’s also the option to increase valuation beyond the standard FVP amount as well as secure protection for pairs and sets, mechanical malfunctions, and “acts of God.”
Yes, United Van Lines handles long-distance moves within the same state and those that span across the country. The company also provides relocation services around the world.
For more information, see our guide on the Best Long-Distance Moving Companies.
United Van Lines offers interstate moves throughout the U.S. It’s registered with the Federal Motor Carrier Safety Administration (FMCSA), has been issued a U.S. Department of Transportation number, and carries adequate moving protection.
For more details, check out our guide on the Best Interstate Moving Companies.
United Van Lines recommends booking at least four to six weeks before your intended move date. If you have specific pickup and delivery dates you need to abide by, you may upgrade your service to accommodate this timeline for a fee.
Yes, United Van Lines offers this service, so your possessions can have a truck dedicated to your move.
United Van Lines doesn’t have packing supplies available for purchase. However, the company will supply all the materials needed if you choose its full or partial packing services. It also does custom crating for specialty items.
Yes, United Van Lines offers a DIY packing option. You can pack up your own belongings, and the moving crew will still wrap your furniture and load everything into the truck.
United Van Lines offers temporary storage solutions for both residential and commercial customers. It has facilities across the U.S. where items can be stored in transit while you organize and finalize your moving plans.
Yes, United Van Lines has a mobile app, the MyUnited Move Portal. It allows you to plan and organize your move, book service, take advantage of moving resources, and keep track of your moving company contacts.
Yes, shipment tracking is available on the company’s website.
United Van Lines is capable of moving many large or specialty items. Some of these include smart beds, oversized TVs, hot tubs, pianos, lawn mowers, foam mattresses, and oversized sofas. The company can also transport boats and golf carts.
United Van Lines is an agent-owned cooperative company. This means it’s represented by independent agents that work on its behalf, but it may also provide services under its own brands and businesses.
Yes, United Van Lines movers are licensed and bonded as interstate movers with FMCSA in accordance with federal regulations. The company also carries moving protection as required by law.
