User Reviews

'THE PHONE CALL': Four Stars (Out of Five)

A 20 minute British short film; which was nominated for an Academy Award, for Best Live Action Short Film, at the upcoming 87th Academy Awards. It stars Sally Hawkins as the dedicated employee of a crisis hotline center, who receives a disturbing phone call from a suicidal caller. She desperately tries to save him. It was directed by Mat Kirkby and written by Kirkby and James Lucas. The short costars Edward Hogg and the voice of Jim Broadbent. I found it to be short (of course) but still effectively moving.

Hawkins plays Heather; a rather shy woman, who works as a helpline call center counselor. One day she receives a distressing call; from a man (Broadbent) who sounds extremely depressed. The caller also (eventually) tells her he's swallowed a large amount of pills. Heather tries her hardest to find out who he is, and where he's at, in order to save him.

The film is pretty depressing, and not for everyone, but I also found it to be really inspiring; it definitely takes the viewer through a lot of different emotions. It's also surprising how effectively suspenseful it is; I wasn't quite sure how it would turn out. Kirkby co-wrote a pretty insightful and moving script, and he does an even more impressive job bringing it to life. What's most impressive about the short is Hawkin's performance though; too bad they don't give out Oscars for acting in short films!

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"The Phone Call" is set at a crisis hotline center. Heather begins her shift by receiving a phone call from a man who is depressed and has taken an overdose of antidepressants. She spends most of the film trying to connect with the guy and determine where he is so that she can send help. Ultimately, it has a super-depressing ending and is not a film most folks would enjoy. While the film is definitely NOT a feel-good film, it has some excellent acting by Sally Hawkins as Heather--and her ability to emote and make the most of scenes where she is essentially acting alone are terrific. Plus, it's interesting to note that the very talented actor, Jim Broadbent, plays the suicidal man. You never see him in the film, but his voice is quite recognizable, as he has a ton of terrific films to his credit.

UPDATE: I was a bit surprised by this, but "The Phone Call" won the Oscar. Congratulations.

This incredible film just stays with you. I found myself thinking about the story, the characters for weeks after seeing it. For a film to stay in ones thoughts for as long as The Phone Call did is remarkable in today's era of throw away entertainment, but the fact that this was achieved in a short film format is utterly astounding.

Heartfelt acting, a smart script, beautiful simplicity in the cinematography all come together perfectly. Only using Jim Broadbents voice and not showing him on screen was a masterful and audacious stroke.

I hope the guys who made this have more that in store, the world could certainly use it....

This short film was so beautifully told. The acting and the cinematography is superb. I wish they were more short films like these. The end in the house is surprising but could not be told any better. Well done.

The wonderful and marvelous Sally Hawkins has accomplished another extraordinary performance, and with the help of an arresting verbal performance by Jim Broadbent. Great directing and writing. A most wonderfully done story by gifted people. So glad I saw this, and its time to track down more Sally Hawkins films.

The Phone Call concerns Heather (Emily Hawkins), a shy, reclusive woman who works as a dispatcher for a crisis hotline. One day, she picks up the phone to hear an elderly man sobbing profusely on the other end. Being the professional that she is, she slowly talks to him and gets him to reveal his current situation. The man states he is "Stanley" (voiced by Jim Broadbent), a man who lost his wife Joan a few years ago and has taken a handful of antidepressants in order to cope with the mental pain. He doesn't want Heather to call an ambulance; he has made up his mind about ending his life and is content with his decision. He just wants companionship before he fades away.

This is a somber short film that sneaks up on you with the way Stanley's undying love for his wife comes through, as he tells Heather stories and details about his wife, along with being so content about his extreme decision. Hawkins plays her character wonderfully, exuding shyness and fright, despite keeping her professionalism throughout the entire ordeal, in a profoundly affecting manner. Broadbent, though he is no more than a voice throughout the short, also provides one with spine-tingling urgency, as his voice captivates, giving off each emotion and vocal-quiver with a great deal of sincerity and believability. Directed Mat Kirkby's camera shoots all the right things, in addition, from close-ups on Heather's small, reserved movements or her notes on Stanley, filling the environment with simultaneously unsettling and tranquil vibes.

The Phone Call instantly reminds me of Crisis Hotline: Veterans Press 1, a short documentary which, like The Phone Call, won an Oscar for its respective category. That film showed the daily routines of several dispatchers at a crisis hotline, helping numerous souls, in this case, veterans, who were on the teetering edge of suicide and either needed companionship or some sort of guidance. Judging by these two beautifully-made shorts, the relationship dispatchers form with their callers through the means of a telephone is one that we will likely see develop and grow overtime, and if such an idea is carried out with the kind of heartbreaking realism and brutal honesty these two shorts have depicted, I'm all for it.

Starring: Emily Hawkins and Jim Broadbent. Directed by: Mat Kirkby.

This is a really quite poignant glimpse at just how tough it can be when you are on the end of a phone trying to help someone in the depths of despair. Sally Hawkins is "Heather" who comes to volunteer one evening at a crisis helpline and receives a call from "Stan". The immediately recognisable sound of Jim Broadbent's emotional voice now tells her of his predicament, and pretty swiftly she is not only trying to console and comfort him, but also to try to glean some information about his identity so she can perhaps offer more practical help. She thinks she remembers a call he made before, you see - but he denies that. Hawkins offers a masterly understated performance here, gently feeling her way through a traumatic conversation that she - and we - sense might not end well. It's gently scored and effectively illustrates just how profoundly a sense of loneliness and pointlessness can affect even the most robust of people. It's well worth a watch this.

A dramatic short on life's challenges and meaning where human interaction is what matters the most. In an atmosphere of quiet sadness a help center worker receives a call that would bring out her humanity and make her appreciate life more. Slow going and stereotypical the film nevertheless is worth the view and may leave a lingering impression that'll make one ruminate and brood on life itself.

I could not understand this short film, the ending makes no sense. Can some charitable soul try to explain it to me?

A beautiful crafted short film about two lives dominated by fragility.

A young woman working at helpline call center.

A call.

A venerable man , depressed, regreting the loss of his wife, decides to end his life. Her effort to save him with all the energy. The dialogue defining, moment by moment, both characters. A simple story about change of a life , memories of past, last dialogue and regrets.

A strange scene and a profound inspired end , fair legacy of john. And profound admirable performance of Sally Hawkins.

A wise game of emotions and the gentle veil of melancholia. In short, just a pure gem , honest testimony about essential connections between people.

Hawkins plays a volunteer helpline counselor who regularly offers a listening ear and emotional support for troubled souls. One day, she gets a call from a lonely old man who ever-so-gradually reveals what's bothering him (Jim Broadbent). As the call goes on, the clock on the wall ticks by, indicating the limited time she may have to avert whatever crisis he's phoned in to report.

As the suspense mounts, the conversation gets increasingly personal, suggesting the possibility that perhaps the Good Samaritan could also use some advice. The ending, while bittersweet, seemed a bit manipulative to me, but Hawkins' performance is worth the watch.