Board of Directors

Current USAA Service

• Chairman of the Board
• Chair, Nominating & Governance Committee
• Chair, Executive Committee

Prior USAA Service

• Vice Chairman of the Board
• Vice Chair, Nominating & Governance Committee
• Member and Vice Chair, Executive Committee
• Member, Vice Chair, and Chair, Compensation & Workforce Committee
• Member, Finance & Audit Committee
• Member, Finance Committee
• Member, Special Transactions Committee

Service to Country

• 34-year career in U.S. Navy
• Commander, Naval Air Forces and Naval Air Forces Pacific Fleet
• Commander, Naval Air Forces, Atlantic Fleet
• Commander, Task Force 50 during Operation Enduring Freedom

Leadership

• Board Chair Emeritus, Naval Aviation Museum Foundation
• Trustee, United Through Reading
• Senior Advisor, Boston Consulting Group
• Serves on the boards of several nonprofits
• Former Chairman, San Diego Strategic Roundtable
• Former Chairman and Director, San Diego Regional Economic Development Corp.
• Former SVP, Global Logistics and Operational Support, Northrop Grumman Aerospace
• Former SVP, Strategic Program Operations, Northrop Grumman Aerospace
• Former Member, Strategic Advisory Board, Airbus U.S. Space and Defense, Inc.

Education

• Bachelor of Science, Economics, U.S. Naval Academy
• Fellowship, Chief of Naval Operations Strategic Studies Group, Naval War College
• Business-related training, University of North Carolina and Stanford University Business Schools

Current USAA Service

• Vice Chairman of the Board
• Vice Chair, Nominating & Governance Committee
• Vice Chair, Executive Committee

Prior USAA Service

• Chair, Risk Committee
• Vice Chair, Audit Committee
• Member and Vice Chair, Finance & Audit Committee
• Member, Finance Committee
• Member, Nominating & Governance Committee
• Member, Member & Technology Committee
• Member, Executive Committee

Service to Country

• 30-year career in U.S. Army (active and reserves)
• Office of the Assistant Secretary of the Army for Financial Management
• Assistant Professor of Economics and Finance, U.S. Military Academy at West Point
• Completed Army's Airborne, Ranger and Command and General Staff College courses
• Legion of Merit

Leadership

• Chairman, Fluence Energy, Inc.
• Vice Chairman, Americas, JLL
• Vice Chairman, West Point Association of Graduates Board of Directors
• Director, Comfort Systems USA, Inc.
• Director Emeritus, Military Bowl, NCAA-sanctioned post-season football game
• Director, 50/50 Women on Boards
• Director, Collegis Education
• Director, Host Hotels and Resorts, Inc.
• Director, U.S. Department of Defense Policy Board
• Founder, Jones Lang LaSalle Public Institutions Business Unit
• Co-Founder and Former President and CEO, Bulls Capital Partners, LLC
• Founder and CEO, Bulls Advisory Group LLC
• Board of Governors, American Red Cross
• Member, Real Estate Advisory Committee, New York State Teachers' Retirement System
• Former Chairman of the Board, Executive Leadership Foundation
• Former Director, American Campus Communities
• Former Director, Exelis
• Former Director, Tyco International
• Former Director, Computer Sciences Corp.
• Former Director, Rasmussen, Inc.
• Former Member, MyVA Advisory Committee supporting Secretary of the U.S. Department of Veterans Affairs

Education

• Bachelor of Science, Engineering, U.S. Military Academy at West Point
• Master of Business Administration, Finance, Harvard Business School

Current USAA Service

• President and Chief Executive Officer
• Member, Executive Committee, USAA Board of Directors
• Vice Chairman of the Board, USAA Federal Savings Bank
• Chairman and President, USAA Reciprocal Attorney-In-Fact, Inc.

Prior USAA Service

• President, Property and Casualty Insurance Group
• Executive Vice President, Enterprise Strategy and Marketing
• Executive Vice President, Member Experience
• Executive Vice President, Enterprise Business Operations and Technology
• Executive Vice President, Corporate Real Estate
• Chairman of the Board
  • Catastrophe Reinsurance Company
  • Garrison Property and Casualty Insurance Company
  • USAA Casualty Insurance Company
  • USAA County Mutual Insurance Company
  • USAA General Indemnity Company
  • USAA Insurance Agency, Inc.
  • USAA Limited
  • USAA Real Estate Company

Leadership

• Member, Business Roundtable
• Member, Board of Trustees, The Institutes
• Member, CNBC CEO Council
• Member, Advisory Board for Fuqua/Coach K Center on Leadership & Ethics (COLE) at The Fuqua School of Business, Duke University
• Former Chairman, San Antonio Economic Development Foundation
• Former Co-Leader, San Antonio Mayor's Task Force on Corporate Recruitment and Retention
• Former Member, Executive Board, Alamo Area Council of the Boy Scouts of America

Education

• Bachelor of Arts, Economics, Tulane University
• Executive education programs at Harvard, Duke, and Stanford universities
• American Institute of CPCU Education Program, Wharton School, University of Pennsylvania
• National Association of Corporate Directors (NACD) Board Leadership Fellow

Current USAA Service

• Member, Risk & Compliance Committee
• Member, Member & Technology Committee

Prior USAA Service

• Vice Chair, Advisory Panel

Service to Country

• U.S. Department of Justice, Drug Enforcement Administration
• Office of National Drug Control Policy
• Office of the Secretary of Defense
• Presidential Management Intern
• Served in multiple Cabinet Departments

Leadership

• Director, President, and CEO, Everest Re Group, Ltd
• Board of Overseers, St. John's University School of Risk Management, Insurance, and Actuarial Sciences
• Board of Trustees, The Institutes
• Board of Trustees, University of Florida Foundation
• Member, Wall Street Journal CEO Council, named by the WSJ as one of "The World's Most Influential Decision Makers"
• Member, The Geneva Association – Think Tank for the Global Insurance Industry
• Former President, Chubb Overseas General
• Former President and Chief Operating Officer, The Hartford Financial Services Group
• Former General Manager, Progressive Insurance Group
• Former Profit Center Manager, American International Underwriters (AIG)

Education

• Bachelor of Science, Journalism with a minor in Political Science, University of Florida
  • Received the University of Florida Distinguished Alumni Award
  • University of Florida College of Journalism and Communications Hall of Fame
  • Founding Member of Dean's Leadership Council
• Master of Arts, Latin American Studies and International Economics, The Johns Hopkins University School of Advanced International Studies

Current USAA Service

• Member, Risk & Compliance Committee
• Chairman of the Board and Lead Independent Director, USAA Federal Savings Bank (FSB)
• Chair, FSB Risk Committee
• Vice Chair, FSB Compliance Special Committee
• Member, FSB Compensation & Workforce Committee
• Member, FSB Member & Technology Committee

Leadership

• Director and Chair, Risk Committee, Radian Group, Inc.
• Former Board Member and Chair, Consumer Bankers Association
• Former Vice Chairman, Consumer Banking, Citizens Financial Group, Inc.
• Former President, Chase Home Equity and Mortgage Home Loan Direct 
• Former CEO, Chase Education Finance
• Former President, Bank One Real Estate Lending
• Former President & CEO, Bank One Mortgage Corporation
• Former Chief Financial Officer & Executive Vice President, Corporate Development, Bank One Mortgage Corporation
• Former Board Member, Treasurer, and Audit Committee Chair, Dave Thomas Foundation for Adoption

Education

• Master of Business Administration, University of Arkansas
• Bachelor of Business Administration, Finance and Banking, University of Arkansas

Current USAA Service

• Vice Chair, Risk & Compliance Committee
• Member, Nominating & Governance Committee
• Member, Compensation & Workforce Committee
• Director, USAA Federal Savings Bank (FSB)
• Vice Chair, FSB Member & Technology Committee
• Member, FSB Risk Committee
• Member, FSB Compensation & Workforce Committee
• Member, FSB Compliance Special Committee

Prior USAA Service

• Member, Risk & Compliance Committee

Service to Country

• First Lieutenant, U.S. Army Corps of Engineers,
• 2 years active duty U.S. Army Reserve

Leadership

• 37-year career with Bank of America:
  • Vice Chairman of Global Wealth & Investment Management
  • Co-Chief Operating Officer
  • President of Global Commercial Banking
  • President of Middle Market Banking
• Director, Granite Construction Inc.
• Former Director, Watsco Inc.
• Former Director, American Bankers Association
• Former Director, Museum of the American Revolution
• Former Director, Project Life Movement
• Former Trustee, National Urban League
• Former Trustee Emeritus, Queens University of Charlotte
• Former Chair, Charlotte Chamber of Commerce

Education

• Bachelor of Science, Wake Forest University
• Master of Business Administration, The University of North Carolina at Chapel Hill
• Honorary Doctor of Humane Letters, University of Missouri-St. Louis

Current USAA Service

• Chair, Risk & Compliance Committee
• Member, Member & Technology Committee
• Member, Executive Committee

Prior USAA Service

• Member, Risk & Compliance Committee
• Member, Finance Committee

Service to Country

• First Lieutenant, U.S. Army

Leadership

• Chairman Emeritus, Umpqua Holdings Corporation
• Advisor, Agent IQ
• Former Executive Chairman, President, and CEO, Umpqua Holdings Corporation
• Former Chairman, President, and CEO, Umpqua Bank
• Former President, US Banking Alliance
• Former Chief Financial Officer, Security Bank Corporation
• Former Board Member and Founders Circle Member, SOLV
• Former Board Chair and Member of Children's Council, Big Brothers Big Sisters
• Former Advisory Director, OHSU Knight Cardiovascular Institute External Advisory Board
• Former Certified Public Accountant

Education

• Bachelor of Science, Accounting, University of Nevada, Reno
• Distinguished Graduate Army ROTC

Current USAA Service

• Member, Finance & Audit Committee
• Member, Nominating & Governance Committee
• Member, Compensation & Workforce Committee

Prior USAA Service

• Chair, Member & Technology Committee
• Member and Vice Chair, Marketing & Programs Committee
• Member, Finance & Audit Committee
• Member, Finance Committee
• Member, Executive Committee

Service to Country

• 36-year career in U.S. Marine Corps (active and reserves)
• Special Assistant to the Commander, U.S. Africa Command
• Commander, Marine Forces Europe and Marine Forces Africa
• Inspector General, Marine Corps, first woman to hold this post
• Former member, Secretary of the Navy's Marine Corps Reserve Policy Board
• Decorated veteran of the Iraq War

Leadership

• Former Director, Marine Corps Scholarship Foundation

Education

• Bachelor of Arts, English, University of Washington
• Master of National Security and Strategic Studies, Naval War College

Current USAA Service

• Chair, Compensation & Workforce Committee
• Member, Executive Committee
• Member, Risk & Compliance Committee

Prior USAA Service

• Member, Compensation & Workforce Committee
• Member, Finance & Audit Committee
• Member, Audit Committee
• Vice Chair, USAA Advisory Panel
• Chair, USAA Advisory Panel
• Vice Chair, Compensation & Workforce Committee

Service to Country

• 35-year career in U.S. Coast Guard (active duty and Senior Executive service)
• Special Assistant to the President and Senior Director for Resilience Policy, National Security Council
• SES Director of Incident Management and Preparedness Policy
• Commander, Eighth Coast Guard District
• Director of Governmental and Public Affairs, U.S. Coast Guard

Leadership

• Director, Norwegian Cruise Line Holdings LTD
• Board Member, NACD Florida Chapter
• Advisory Board, Sea Machines Robotics
• Former Chair, SCORE Foundation
• Former Vice Chair, SCORE Association

Education

• Bachelor of Arts, English, SUNY Buffalo
• Master of Arts, Management, Webster University
• Master of Marine Affairs, University of Rhode Island
• Harvard Business School Corporate Director Certificate
• National Security Fellow, Harvard University's John F. Kennedy School of Government
• NACD Certified Director (NACD.DC)
• NACD Board Leadership Fellow
• NACD CERT Certificate in Cyber-Risk Oversight

Current USAA Service

• Vice Chair, Member & Technology Committee
• Member, Risk & Compliance Committee

Prior USAA Service

• Member, Finance & Audit Committee
• Member, Audit Committee
• Member, Member & Technology Committee

Service to Country

• 36-year career in U.S. Air Force
• Commander, U.S. Transportation Command
• Commander, Air Mobility Command
• Commander, 18^{See noteth} Air Force
• Commander, Air Force District of Washington
• Director of Public Affairs, U.S. Air Force
• Defense Distinguished Service Medal
• Air Force Distinguished Service Medal with oak leaf cluster
• Defense Superior Service Medal with oak leaf cluster
• Legion of Merit with two oak leaf clusters

Leadership

• Director, Abbott Laboratories
• Director, General Electric
• Director, Parsons Corporation
• Director, Manns Horne Youth Foundation
• Member, Board of Governors, Boys & Girls Clubs of America
• Advisor, U.S. Innovative Technology Fund, LP
• Former Director, Rolls-Royce of North America
• Former Fellow, Institute for Defense & Business

Education

• Bachelor of Science, Civil Engineering, Virginia Military Institute
• Master of Science, Aviation Management, Embry-Riddle Aeronautical University
• Honorary Doctor of Public Administration, Massachusetts Maritime Academy
• Honorary Doctor of Humane Letters, Cambridge College
• National Association of Corporate Directors (NACD) Board Leadership Fellow
• Secretary of Defense Corporate Fellowship, Sun Microsystems
• Leadership at the Peak, Center for Creative Leadership
• Cyberspace Operations Executive Course, Air University
• Defense Policy Program, George Washington University
• National Security Studies Program, Maxwell School, Syracuse University
• Business-related training, University of North Carolina
• Pinnacle Course, National Defense University

Current USAA Service

• Chair, Finance & Audit Committee
• Member, Member & Technology Committee
• Member, Executive Committee

Prior USAA Service

• Chair, Audit Committee
• Chair, Finance Committee
• Member, Compensation & Workforce Committee

Service to Country

• National Security Council
  • Senior Director of Europe
  • Director of European Economic Affairs and EU Relations
• U.S. Department of Commerce
  • Held various supervisory roles

Leadership

• Founder and CEO, MAC Energy Advisors LLC
• Board of Governors, West Virginia State University
• Director, Ecolab, Inc.
• Director, Huntington Ingalls Industries, Inc.
• Chair, National Kidney Foundation
• Vice Chair, New York Power Authority
• Serves on the boards of other small private companies
• Member, Council on Foreign Relations
• Member, Women's Forum
• Former Managing Director and Head of Environmental Banking Strategy, Citigroup Global Markets, Inc.
• Former Director, ECP Environmental Growth Opportunities Corp.
• Former Director, ROI Acquisition II
• Former Director, GlassBridge Enterprises, Inc.
• Former Member, International Advisory Board, Foundation for Effective Governance

Education

• Bachelor of Arts, Political Science, summa cum laude, West Virginia State University
• Juris Doctor, Harvard Law School
• Honorary Doctorate of Humane Letters, West Virginia State University

Current USAA Service

• Member, Finance & Audit Committee
• Member, Compensation & Workforce Committee
• Member, Nominating & Governance Committee

Prior USAA Service

• Vice Chair, Finance Committee
• Member, Finance & Audit Committee
• Member, Audit Committee

Service to Country

• 32-year career in U.S. Army
• Military Deputy to the Assistant Secretary for Financial Management
• Deputy Chief of Staff, G8
• Director, Army Program Analysis and Evaluation
• Commander, U.S. Army Corps of Engineers, Southwestern Division
• Distinguished Service Medal

Leadership

• Non-Executive Chairman, Embecta Corporation
• Board of Managers, GM Defense, LLC
• Former Director, Becton Dickinson & Company
• Former Director, C.R. Bard Corporation
• Former Lead Independent Director, Cubic Corporation
• Former President and CEO, Exelis, Inc.
• Former President and CEO, Aerospace Industries Association
• Former President, Defense and Information Solutions Group, ITT Corporation
• Former White House Fellow, Office of Management and Budget, The White House

Education

• Bachelor of Science, Distinguished Cadet, U.S. Military Academy at West Point
• Master of Business Administration, Harvard Business School
• Master of Public Administration, Shippensburg University
• NACD CERT Certificate in Cyber-Risk Oversight

Current USAA Service

• Chair, Advisory Panel
• Vice Chair, Compensation & Workforce Committee
• Member, Finance & Audit Committee

Prior USAA Service

• Member, Audit Committee
• Member, Compensation & Workforce Committee

Service to Country

• 38-year career in U.S. Navy
• Vice Chief of Naval Operations
• Chief of Naval Personnel
• Director of Air Warfare
• Commander, Patrol and Reconnaissance Group

Leadership

• Founder, WFM Advisors, LLC
• Board Chair and Trustee, Naval Academy Athletic Scholarship Program
• Director and Trustee, U.S. Naval Institute
• Director and Trustee, Naval Aviation Museum Foundation
• Director, Curtiss-Wright Corporation
• Director and Advisor to several small private companies
• Advisor, WestExec Advisors
• Advisor, Boeing Defense
• Advisor, Deloitte
• Advisor, Naval War College

Education

• Bachelor of Science, English, U.S. Naval Academy
• Master of Science, National Security Strategy, National War College
• Distinguished Fellow, Center of Leadership and Ethics, Duke University
• Business-related training, University of North Carolina Business School

Current USAA Service

• Chair, Member & Technology Committee
• Member, Risk & Compliance Committee
• Member, Executive Committee

Prior USAA Service

• Vice Chair, Member & Technology Committee
• Chair, USAA Advisory Panel
• Member, Finance & Audit Committee
• Member, Nominating & Governance Committee
• Member, Marketing & Programs Committee

Service to Country

• 29-year career in U.S. Air Force
• 14^{See noteth} Chief Master Sergeant of the Air Force
• Command Chief Master Sergeant at Major Command, Numbered Air Force, and Wing levels
• Aircraft Maintenance and Logistics Superintendent and technician on A-10, F-16, and F-4D/E aircraft
• Air Force General Lew Allen Trophy Recipient
• Distinguished Service, Bronze Star, Defense Meritorious and Air Force Meritorious medals
• Gulf War veteran

Leadership

• Vice Chairman and Board Trustee, Air Force Museum Foundation
• Director, AFA/Air and Space Forces Association
• Director, Air Force Enlisted Village, Inc.
• Trustee, Airmen Memorial Foundation
• Former Chairman, AFA/Air and Space Forces Association
• Former Co-Chairman, Air Force Retiree Council
• Former Vice Chairman, Southeastern Federal Credit Union
• Former Director, Armed Forces Benefit Association
• Former Director, Sustainment Operations and Senior Manager, Business Development, Lockheed Martin Aeronautics
• Former Member, Air Force Air University Board of Visitors

Education

• Bachelor of Arts, Business Administration, cum laude, St. Leo University
• Associate in Applied Science, Aircraft Maintenance Technology, Community College of the Air Force
• Corporate Strategy & Business Development Academy (one-year program), LM Center for Leadership Excellence
• Leadership Lowndes, Georgia (one-year community service education program)

Current USAA Service

• Member, Finance and Audit Committee
• Member, Member & Technology Committee

Prior USAA Service

• Chair and Vice Chair, Compensation & Workforce Committee
• Member, Finance & Audit Committee
• Member, Risk & Compliance Committee
• Member, Nominating & Governance Committee

Service to Country

• 39-year career in U.S. Army
• Chief of Engineers and Commanding General, U.S. Army Corps of Engineers
• Commanding General, U.S. Army Accessions Command
• Commanding General, U.S. Army Maneuver Support Center at Fort Leonard Wood, Missouri

Leadership

• Vice Chairman, Flippen Group
• Founder, R.L. Van, LLC
• Director, Calibre Systems, Inc.
• Director, Stantec GS, Inc.
• Former Director, Current Hydro Corporation
• Former Director, Cardno-GS
• Former Chief of Infrastructure and Executive Development, Flippen Group
• Former Chairman and Director, Eagle Creek Renewable Energy
• Former Director, SAME Foundation
• Former Director, CDM Smith

Education

• Bachelor of Science, Engineering, U.S. Military Academy at West Point
• Master of Business Administration, Long Island University
• Master of Science, Mechanical Engineering, University of Michigan

Current USAA Service

• Vice Chair, Finance & Audit Committee
• Member, Nominating & Governance Committee
• Member, Compensation & Workforce Committee

Prior USAA Service

• Vice Chair, Audit Committee
• Member, Audit Committee
• Member, Finance Committee

Service to Country

• Volunteers in Service to America (VISTA) program

Leadership

• Member, Supervisory Board, AEGON NV
• Non-Executive Chair, Foot Locker, Inc.
• Director, Spahn & Rose Lumber Co.
• Director, National Association of Corporate Directors (NACD)
• Member, Saint James School Board of Trustees
• Advisor, Korn Ferry
• Professional Coach, Cambria Consulting, a Spencer Stuart Company
• Former Chair, President, and CEO, Phoenix Companies
• Former Lead Independent Director, Foot Locker, Inc.
• Former Director, Save the Children USA
• Former Director, Save the Children Association
• Former Director, Save the Children International
• Former Director, Sonoco Products Company
• Former Director, Wachovia
• Former Director, Goodspeed Opera House
• Former Director, Hartford Hospital
• Former Director, Hartford Healthcare Corporation
• Former Director, The Connecticut Science Center
• Former Director, Wittenberg University
• Recognition
  • 2015 NACD Directorship 100
  • One of four individuals named as a 2021 Outstanding Director by the Financial Times ODX
  • Member on three Blue Ribbon Commissions

Education

• Bachelor of Arts, Political Science, Drew University
• Master of Arts, Political Science, Drew University
• Juris Doctor, University of Connecticut School of Law
• Fellow, Harvard Advanced Leadership Initiative
• Distinguished Graduate Award, University of Connecticut Law School Alumni Association, Inc.
• Alumni Achievement in Business Award, Drew University
• NACD Certified Director (NACD.DC)
• NACD Board Leadership Fellow
• NACD CERT Certificate in Cyber-Risk Oversight

Current USAA Service

• Member, Member & Technology Committee
• Member, Finance & Audit Committee

Prior USAA Service

• Member, Executive Committee
• Chair, Finance Committee
• Member, Risk & Compliance Committee
• Member, Vice Chair, and Chair, Finance & Audit Committee
• Member, Governance Committee
• Member, Nominating & Governance Committee

Service to Country

• 5-year career in U.S. Navy
• Service included a tour aboard the U.S.S. Ticonderoga

Leadership

• Chairman, Exelon Corporation
• Director, U.S. Naval Academy Foundation
• Former Chairman and Director, Nuclear Energy Institute
• Former Chairman, EFIH Finance, Inc.
• Former Chairman, Energy Future Intermediate Holding Co. LLC
• Former Director, Children's Medical Center of Dallas
• Former Director, Nuclear Electric Insurance Ltd.
• Former Director, Edison Electric Institute
• Former Director, Energy Future Holdings Corp.
• Former Director, CSRA
• Former Director, Baylor Scott & White Health Foundation Advisory Board
• Former President, Exelon Generation
• Former President and CEO, Exelon Power
• Former Executive Vice President, Finance and Markets, Exelon Corp.
• Former President and CEO, Energy Future Holdings Corp.
• Former Member, National Petroleum Council
• Former Member, Center for Strategic and International Studies Dallas Roundtable

Education

• Bachelor of Science, Mechanical Engineering, U.S. Naval Academy