DoorDash Reviews
66% would recommend to a friend
(3687 total reviews)
Tony Xu
67% approve of CEO
DoorDash has an employee rating of 3.7 out of 5 stars, based on 3,687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
What people are saying about DoorDash
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "You can earn good money but you must be contentious of the runs you take and the distance." (in 864 reviews)
- "Flexible hours and can work from anywhere as long as you have your phone with you" (in 747 reviews)
- "Flexible Schedule and User friendly" (in 612 reviews)
- "Easy and flexible schedule." (in 411 reviews)
- "Own boss not very ma y more" (in 205 reviews)
- "the pay is low and you make all your money from tips which are not great" (in 1029 reviews)
- "The base pay is low and it can be difficult to find open shifts within bigger cities." (in 237 reviews)
- "And lastly theres no insurance or benefits and an injury or vehicle failure could place you in a bad situation." (in 197 reviews)
- "Bad management and messy organization" (in 79 reviews)
- "How do you expect me to find a parking spot on a busy day probably like 2" (in 40 reviews)
Ratings by Demographics
This rating reflects the overall rating of DoorDash and is not affected by filters.
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Found 3,687 of over 16K reviews
Updated May 7, 2024
- 5.0Premium Onboarding PartnerFormer EmployeeTempe, AZ
Pros
Loved working there, would've stayed but wanted to pursue other options
Cons
Sometimes disorganized. It's a tech company
- 1.0LogisticsCurrent Employee, more than 5 yearsMichigan Center, MI
Pros
Your own schedule which day end up penalizing you for regardless
Cons
This has been by far the worst company I’ve ever worked for trying to make a dollar they will literally send you on 10+ mile deliveries and actually pay you two dollars which obviously you spent more in gas. This is the most ridiculous company if I did you a favor, it’s by telling you do not Rely on Doordash even for part-time pay. They just use an abuse their drivers they even find ways to not pay the two dollar base pay for this greedy gig company as the drivers made the company. They treat them as modern day slaves every single day with horrible deceptive practices that work against the driver favoring them always never taken care of their drivers whatsoever.!
- 4.0Independent ContractorCurrent Employee
Pros
Sometimes u can dash by the hour an it has its perks here an there. Also in peak periods u get extra bonuses an pay onto top of your base pay either hourly or by the offers.
Cons
Sometimes u have long leriods just sitting there twiddling your thumbs waiting on an order to pop up. Another is u go 5 or more miles to a so called Hotspot that's reading busy on Dasher map. An then when u get to the spot it's not hot anymore. An then u have to fuel up constantly becuz it sometimes takes u very far places an stuff. An lastly u could be out dashing all day foe bout 10 to 12 hours. An depending on where the locations are if they are far or not. The base pay an tips of the trip or dash per offers. U can easily get deterred away from dashing. If u been out all night an day dashing an for 12 hours of work ur bring home pay is $25 to $30 for the day. Then ur either not trying hard enuff to get the best or drive to the best Hotspots an take the best offers. Don't take every delivery the comes on your screen. Be contentious an mindful of your time, the mileage an also fuel costs an how long doordash allots the time it takes to pick up an deliver within the allot time doing it effectively, efficiently, safely an politely an quickly.
1 - 2.0Anonymous EmployeeCurrent EmployeeChicago, IL
Pros
Flexibility: One of the significant advantages of working for DoorDash is the flexibility it offers. Dashers can choose when and where they want to work, allowing for a better work-life balance. Extra Income: DoorDash can be an excellent source of additional income, especially for those looking to supplement their primary income or make money during their free time. Easy to Start: Getting started with DoorDash is relatively easy. The application process is straightforward, and there are minimal requirements for becoming a Dasher. Tips and Bonuses: Dashers have the potential to earn tips from customers, and DoorDash sometimes offers bonuses or incentives for completing a certain number of deliveries during peak times. No Boss: As an independent contractor, you are your own boss. You have control over your schedule, routes, and working conditions.
Cons
Variable Earnings: DoorDash earnings can be inconsistent and highly dependent on factors such as location, time of day, and market demand. Some days or hours may be more profitable than others. Expenses: Dashers are responsible for their own expenses, including gas, maintenance, and wear and tear on their vehicles. These costs can significantly impact overall earnings. Limited Benefits: Gig workers for DoorDash do not typically receive traditional employment benefits such as health insurance, retirement plans, or paid time off. Wear and Tear on Vehicle: The constant use of your vehicle for deliveries can lead to increased maintenance costs and depreciation. This is a consideration, especially for those who rely on their cars for personal use. No Job Security: Gig workers are not employees, and DoorDash can change its policies or terminate Dashers' access to the platform without the job security that traditional employment provides. Customer Service Issues: Dashers may encounter challenges related to customer service, such as dealing with delivery issues, incorrect orders, or difficult customers.
3 - 4.0Door Dasher DriverCurrent Employee
Pros
*Schedule ahead of time throughout the week. *Fast customer service response *Gained experience with interacting with customers when asked for specific orders
Cons
*Unreliable pay: ($5-20) per order *Unreliable hours: you were only allowed to schedule times that weren't booked, (most times were) *Gas prices fluctuate
- 4.0Software EngineerCurrent EmployeeSan Jose, CA
Pros
you get to learn a lot and there are a lot of high impact projects.
Cons
work life balance is ok. a lot of pressure to do more
- 5.0Product ManagerCurrent Employee, more than 1 yearSan Francisco, CA
Pros
Very strong product team, interesting problems to solve, impressive culture based on entrepreneurial chops of founder
Cons
Intense hours, company has no “real” concept of prioritisation
- 4.0Food RunnerFormer Employee, more than 1 yearAustin, TX
Pros
You get to set your own hours, and you get to choose which orders to take
Cons
Gas is really expensive, and sometimes there are just not enough good offers at certain times
- 1.0Product ManagerCurrent Employee
Pros
Very competitive salary, good remote working flexibility
Cons
Easily the most dysfunctional company I’ve ever worked for. Hilariously bad management. Culture that promotes short-term revenue at all costs, including the psychological well-being of its employees. The tech stack is the worst I’ve ever seen. Completely unscalable, and buggy. It’s a tied together with rubber bands and duct tape. Expect to work under highly stressful conditions on projects that you’re embarrassed to be working on because they’re such broken experiences, riddled with bugs. I believe that I became a worse product manager working here because I learned such bad habits. It’s shocking this company is successful as it is.
2 - 4.0Operations AssociateFormer Employee, less than 1 yearTacoma, WA
Pros
Depending on the location it can be a very relaxed environment.
Cons
Moral is heavily influenced by management.
DoorDash Reviews FAQs
- DoorDash has an overall rating of 3.7 out of 5, based on over 15,616 reviews left anonymously by employees. 66% of employees would recommend working at DoorDash to a friend and 51% have a positive outlook for the business. This rating has decreased by 3% over the last 12 months.
- 66% of DoorDash employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated DoorDash 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.
- According to reviews on Glassdoor, employees commonly mention the pros of working at DoorDash to be management, benefits, culture and the cons to be workplace .