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HILTON GARDEN INN ORANGE BEACH BEACHFRONT - Updated 2024 Prices & Hotel Reviews (AL)
The Hilton Garden Inn Orange Beach Beachfront hotel is located directly on the white sand beaches of the Alabama Gulf Coast. If you're looking for something to do, the hotel is centrally located to several local area attractions: The Wharf, The Tanger Outlet Center, The National Naval Aviation Museum, The Bon Secour National Wildlife Refuge and Fort Morgan. The hotel has 137 well-furnished guest rooms which include: Private Balconies, Microwave, Keurig Coffee Maker, Mini-Refrigerator, Iron & Ironing Board, Hairdryer, HBO & Other Premium TV Options. While you're here, you will find that staying connected is a snap with services such as: Complimentary Wireless High Speed Internet, PrinterOn Services which allows you to print from anywhere, on-site complimentary business center, 2,000 square feet of functional meeting space to accommodate up to 120 guests and a complimentary copy of USA Today. If recreation is your thing, then you are definitely in the right spot.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
What a great one night stay at Gulf Shores/Orange Beach. Our room was very large with plenty of counter space to accommodate all our things for the night. Our room was very easy to find after we got off the elevator. Bathroom was very clean and provided us with enough toiletries and towels.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from funandmemorable, Guest Relations Manager at Hilton Garden Inn Orange Beach Beachfront
Responded Jul 14, 2023
Thank you so much for the great review regarding your recent stay at Hilton Garden Inn Orange Beach, CathyP1953. We are thrilled to hear how much you enjoyed your time with us. We appreciate your feedback and we'll be sure to share kind words with our entire team. We look forward to welcoming you back soon. ~Nalani
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We enjoyed our stay at this hotel though the check in process was a bit hectic. Digital Keys/Check-in was not working and the front desk was overrun with people. A bit of confusion as to which rooms were actually cleaned and ready for check in.....Nykeria from the front desk was extremely helpful during a very busy Sunday afternoon and Housekeeping manager Neandraia was so sweet to my 2 children and even helped us with our belongings to our room. This HGI has a decent size pool, hot tubs, tiki bar and is just a short walking path to their private beach. We used the beach chair & umbrella service our last day and made our time on the beach even more comfortable.
Breakfast was a breeze in the morning thanks to the twin ladies working the breakfast station. Our omelets were tasty and we enjoyed being able to still pull items from the buffet, with everything individually wrapped and sanitary. We've had to ask for extra towels, extra garbage bags, and shampoos/conditioners during the trip and everyone has been extremely accommodating. Just wish the lobby restaurant was open for lunch/dinner. Would definitely return again in the future.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Concierge, Owner at Hilton Garden Inn Orange Beach Beachfront
Responded Jun 8, 2021
Thank you for taking the time to review your recent stay here at Hilton Garden Inn, goldfish700! We are so glad you and your family had a wonderful getaway here with us and hope to see you back again soon! ~ Jessie
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While we visited during the "off season" and during a time when renovations are normally being undertaken, we found the hotel clean (despite guests tracking sand inside) and the staff showing genuine appreciation for the comfort of guests. This facility did have some covered parking with two EV vehicle chargers, a heated pool with two hot tubs, and a well built wooden walkway across the sand dunes to the beach.
Danielle gave us a friendly, courteous welcome ascertaining she furnished any information we might need. Jessica also was helpful when we checked out. However, we considered Jennifer to be a "superstar" in the way she efficiently took, prepared, and served breakfast orders singlehandedly without seeming hurried and all with a smile!
While we had no problem on this stay, I have been increasingly concerned with Hilton's new method of awarding breakfast for qualified Rewards members. It would be much less confusing to return to their former method of simply providing those meals without confusing $$$ limitations. Looking at breakfast options with our stay is a major consideration (along with being pet free and smoke free) we consider when booking.
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Date of stay: January 2022
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Room Tip:Best ocean view from upper level balcony.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from funandmemorable, Guest Relations Manager at Hilton Garden Inn Orange Beach Beachfront
Responded Jan 15, 2022
Thank you for the great review regarding your recent stay at Hilton Garden Inn Orange Beach, Tim L. We are pleased to hear that you enjoyed your time with us. We appreciate your kind words and will be sure to share them with the entire team. We look forward to welcoming you back soon! ~Nalani
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I stayed at Hilton Garden In January 7-10 and found the hotel to be located very close to grocery stores, Foley Outlet Center, various restaurants and other activities. The staff were all really friendly and nothing was too much trouble for them. The rooms were very nice, small but adequate with wet room style bathroom and a balcony. The rooms were cleaned daily and towels replaced if needed. I do think that the hotel need to invest in tile flooring through out rooms or vinyl flooring instead of carpet since so many people have allergies. The breakfast was okay. There was large choice of hot or cold food on offer - cereals, toast, continental or cooked breakfast. I did not use the pool area but it was very clean and well maintained. I would definitely stay here again
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2020
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from funandmemorable, Guest Relations Manager at Hilton Garden Inn Orange Beach Beachfront
Responded Jan 12, 2020
Thank you so much for your outstanding review, laquitas2020! It's great to hear you were happy with us during your stay, especially the location and service as well as your room with a balcony.Thank you for your feedback about the flooring. We are thrilled that we helped make your stay a great one and we can't wait to give you a warm welcome back to our little slice of paradise on your next vacation! -Kelly
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I called a week before arrival to have the card on file switched to my bosses card, as this was business related. Originally it was book under my personal card. I, and my boss, filled out all the appropriate authorization forms and documentation needed. I was on the phone several times with the staff to make sure this was all done correctly, to which I was assured everything was switched over. Before arriving the day of check-in I discovered my personal debit card had be charged $900. To which I called to inform the staff. They apologized and instructed me to contact my bank, they said they went on a canceled the authorizations and my money would be back in 5-7 days unless my bank could fix it. My bank said there was nothing they could do, as this was a charge from a merchant and all they could do is wait. After arriving I expressed my frustration, but proceeded to check in. I was again assured all 7 of the rooms I had booked were now under my bosses company card. I went to eat after check and my card declined at the restaurant. Upon checking my account I found that at check-in my card had been been charged several hundred dollars again, completely depleting my bank account, leaving my stranded with 500 miles away from home with no money. I was the leader of a group of 30 people staying at the hotel, so this was a major problem. I contacted the hotel and they told me there was nothing they could do, they said they thought they switched them all but still missed one. I told them this was unacceptable and they hung up on me. I managed to get some funds placed into my account to make it through the weekend, and when I checked out I asked if all the rooms were still listed under the appropriate card, to which I was guaranteed. Upon checking my balance while leaving, one of the rooms was again charged to my personal debit card for several hundred (also at a rate which was not agreed upon.) I told the front desk worker, which told me that it didn’t charge my card. I showed her my account where it showed that it was charged at that moment. This was a very frustrating experience because I called in more than enough time in advance to make sure that the appropriate arrangements had been made. Had it not been for me being able to get together a little bit of funds, I would have been completely stranded with a group of 30 people that I was the leader of. There was no attempt to rectify this situation through any form of compensation for my troubles. Which is one thing, but I would have just been happy with something to show remorse.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from funandmemorable, Online Concierge at Hilton Garden Inn Orange Beach Beachfront
Responded Apr 21, 2020
Thank you for your valuable feedback, Joshab1989. We’re so sorry you had a negative experience in our hotel, as your experience during your stay sincerely matters to us. We would love to have the opportunity to address your concerns. Please contact us directly so that we can have the opportunity to make this right. We apologize again for the inconvenience this caused you.
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As a Hilton Honor Member for over 12 years it pains me to say- “This is the worse Hilton Garden Inn” The beds are uncomfortable, the air unit is outdated and difficult to control the room temperature, the elevator felt like an earthquake and extremely slow, the room keys kept deactivating, the continental breakfast was $6 a day and came with only 1 meat option (bacon), biscuits and scrambled eggs. The bar in pool area was open and domestic beer was $5 a can. No COVID-19 protocols for staff nor the guest. The ramp access to the beach is tilted and is in need of repair. If you are familiar with the Hilton Brand and you book this hotel on familiarity- do yourself a favor and Don’t! It doesn’t meet the typical standards you have come to know with the Hilton Brand and the cost does NOT match its quality. Worse Hilton Garden Inn ever!
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
Value
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Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Concierge, Owner at Hilton Garden Inn Orange Beach Beachfront
Responded Aug 9, 2021
Thank you for taking the time to share your experience about your recent stay at Hilton Garden Inn, takialexander. We are sorry that you did not enjoy your stay with us. We can assure you that this is not a typical guest experience at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging, and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
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We are a family of 4 (teenage daughters) and recently returned from a 6 night stay at HGI OB. We have been visiting annually for the past 10 years, minus missing two trips during covid. I know there is a substantial labor shortage and also record numbers of travelers, so I was slightly hesitant that our first hotel visit since covid would be less than stellar. HGI OB proved me completely wrong. Every single employee was beyond pleasant and so hard working. The staff they have is so efficient and I can literally not praise housekeeping and maintenance enough. 10 out of 10. They are doing an outstanding job and so friendly; honestly better than we remember previous years. We also loved the new breakfast process of ordering with the host/hostess and then having everything disposable. I hope this process stays. We loved it and it seemed more efficient than years past with the traditional system. Of course, it was so delicious and the employees were working so hard the entire time snd always smiling. Our room was spotlessly clean upon arrival. The AC in the room was some of the best hotel AC we have ever had. The pool area including the bathrooms was always clean! We also liked the nice touch of complimentary water bottles in place of the water dispenser. Great touch! Thank you Hilton Garden Inn for an amazing experience for our family from start to finish. We are truly so appreciative. Until next time!
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Concierge, Owner at Hilton Garden Inn Orange Beach Beachfront
Responded Jul 14, 2021
We appreciate your nice words regarding the cleaning and sanitizing standards at our hotel, Jen and Greg. The safety of our guests and team members is paramount, and we continue to strive to make your stay as clean and safe as possible. We're so glad you enjoyed our staff and your spotlessly clean accommodations as well. We take pride in our customer service and it's always great to hear we've met our guests' expectations! We look forward to seeing you all here in the near future making more memories! ~ Jessie
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Not a Hilton!!!! - When I traveled for work I could not stay in Hiltons but for only pleasure trips. They lost a customer! So most of the bath towels were grayish not white and they were hard, not up to Hilton standards. The window curtains were so long they were out in the floor 10 inches and dragging so it made it hard to go out on the balcony. There were no light blocking curtains the sun was so bright in the morning there was no sleeping in. There was trash under the bed and dust cobwebs. Then $10.00 a day to park is a joke. The breakfast for $10.00 would be free at the Best Western. Is this a Red Roof inn? I had been staying at Hiltons for over 40 years but never again. A Holiday Inn Express has better rooms and clean towels. - Little.... This is not a Hilton. Its not the level of comfort I expect for over $300.00 a night. I will not be returning to any Hilton.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Innisfree Management, Other at Hilton Garden Inn Orange Beach Beachfront
Responded Aug 3, 2022
Thank you for taking the time to leave us with your thoughts regarding your recent stay at Hilton Garden Inn, James. We sincerely apologize that your experience with us did not meet your expectations. Your feedback is greatly appreciated and we will be sure to share your concerns with our management team. It is our hope that we have the opportunity to welcome you back soon. ~Jessie
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We arrived to a room with a “sanitized” sticker on the door-however once inside room there were crumbs on the floor . We requested fresh towels each day of our stay and it only occurred if I personally went to housekeeping to get them,even after multiple calls and placing request card on door. No housekeeping done during our entire stay. WiFi did not work unless you were in the lobby. The beds were not comfortable. The boardwalk to the beach was lopsided and needed repair. The pluses were the pool was nice, the location was convenient, and there was parking. We will likely find different accommodations next visit, Not up to Hilton standards.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Concierge, Owner at Hilton Garden Inn Orange Beach Beachfront
Responded Jul 12, 2021
Thank you for taking the time to leave us with your thoughts regarding your recent stay at Hilton Garden Inn, Mom2indiana. We sincerely apologize that your experience with us did not meet your expectations. Your feedback is greatly appreciated and we will be sure to share your concerns with our management team. It is our hope that we have the opportunity to welcome you back soon. ~Jessie
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This property is very well maintained and the service was great. The people working at the hotel could not have been more accommodating even with the inclement weather we encountered..the beach was easy to get to and the room was clean..absolutely no complaints..would stay there again as the location was very convenient and staff very friendly and helpful.
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Date of stay: September 2021
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Concierge, Owner at Hilton Garden Inn Orange Beach Beachfront
Responded Sep 17, 2021
Hello, williamjH4848AE! Thank you for letting us know about your recent getaway here at Hilton Garden Inn! We appreciate you acknowledging the efforts of our staff. They all work very hard to make sure you have a fun and memorable experience, and we appreciate you letting us know they succeeded. We're so glad they made your experience during the storm so accommodating. We hope to see you with your toes in the sand soon! ~Jessie
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West Monroe, Louisiana7 contributions4 helpful votes
When we were guests, there is no better place to enjoy your honeymoon. We especially enjoyed the early mornings on the balcony facing the beach w champagne & orange juice. Also, the sunsets are beautiful! If you call the hotel, I’m sure they’ll have a special room facing the beach. It would be worth the extra cost of the room!
There are more places to choose from in the Orange Beach area.
PRICE RANGE
$198 - $397 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn orange beach beachfront hotel orange beach, hilton orange beach, hilton garden beachfront inn orange beach, orange beach hotels, orange beach hilton
LOCATION
United StatesAlabamaOrange Beach
NUMBER OF ROOMS
113
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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