Web eEdition User Guide and FAQ
We’ve updated our app and eEdition with key improvements based on reader feedback. The following guide will help you navigate and get the most out of our new features.
If you need further help, please contact customer service.
The eEdition is a digital replica of the daily printed newspaper that offers additional, exclusive content available only to subscribers, and 60+ additional pages of content every day that you won’t find in the print paper.
We've made updates – including search and improved puzzle printing. And we’ve kept the features you love, like the ability to zoom, create a clipping and download editions. We hear your feedback and are actively working to address technology challenges as they arise.
You may read the eEdition in a web browser on your computer or smartphone, or you can download our app for easy access.
Visual Guide
Desktop/laptop eEdition viewer
Tablet (menu closed)
Tablet (menu open)
Frequently Asked Questions
How do I bookmark a page if I want to save it or view it later?
When viewing the eEdition on a desktop computer, find the page you would like to bookmark and click the Bookmarks icon in the top bar.
When viewing the eEdition on a tablet or smartphone, locate the page you would like to bookmark and tap the Menu icon to open the menu list, then tap Bookmarks.
A pop-up window will appear asking you to name the page. In the input field, enter a term you will remember later then click the Add button. The page will be added to the Bookmarks section, and will appear below the input field.
To remove bookmarked items, navigate to the Bookmarks section either by clicking/tapping the Bookmarks icon in the top bar or by clicking/tapping the Bookmarks label in the Menu. In the pop-up window that appears, click/tap on the “X” on the top right of the saved page image and the item will be immediately removed (NOTE: There is no way to undo this action).
How do I download a PDF version of the eEdition to read offline?
To download PDF copies of one or multiple pages of the eEdition on desktop computers, click the Download button in the top bar.
If you’re on a tablet or smartphone, tap the Menu button to open the menu, then tap Download.
A pop-up window will appear offering you several options.
- To download one or more pages individually, click/tap on the image thumbnails of your desired page(s). A blue checkmark will appear on the pages you select.
- To download an entire issue, tap the Select All button. A blue checkmark will appear on all of the page thumbnails.
When you are satisfied with your selection(s), click the Download button.
A new screen will appear indicating the PDF is ready for download. Click the blue “page.pdf” link to open the PDF in a new browser window. You may then save the file to your local device or open it in an app capable of reading PDF files.
How do I jump to a specific section of the paper? Where is the section navigation bar/table of contents?
For desktop readers, there are several ways to jump between sections in the eEdition viewer. One way is to click or tap the Sections List button located in the right corner of the top bar.
This will open the Section List window. From there, tap or click any of the labeled thumbnail images to go to the first page of that section.
Another way to navigate is to click or tap the Pages tab at the bottom of the screen to open the Page Browser.
Within the Page Browser, you’ll see a section navigation bar. Click the left and right arrows to horizontally scroll through the labels to find your desired section, then click to select.
If visiting our eEdition on a tablet or smartphone, tap the Menu icon to open the menu, then tap the Sections bar to expand the list of section names.
Tap the name of your desired section to navigate to that part of the eEdition issue.
To display the Page Browser on a mobile device, tap the Menu icon, then tap Pages from the menu list. Scroll through the thumbnail images to find your desired page, then tap to go there. Close the browser by tapping the “X” button on the upper right.
How do I print puzzles and crosswords from the eEdition?
Locate a specific puzzle item in the eEdition and click or tap it. You will now be in article view mode. Tap the printer icon on the top left corner of your screen to display your device’s default print window, then follow the prompts.
How do I clip a portion of a page?
On desktop computers, click the Create Clipping icon in the top bar of the eEdition viewer.
The first time you use the tool, a window will display with instructions on how it works (there is a check box that allows you to hide the window on subsequent clicks). Click the OK button to close the pop-up window.
Click and drag your cursor to select the area of the page you wish to clip. To move the clipping box, click, hold and drag the box where you desire. To resize it, move your cursor to the lower right corner of the clipping box, then click, hold and drag to reshape it.
On the bottom right corner of the clipping box, you will find three buttons. The “X” button exits clipping mode and returns you to the eEdition viewer. The middle button, with the refresh icon, allows you to redraw your selection. The third button, with the checkmark icon, confirms your selection.
Once you confirm your clipping, a Clipping Options modal window will display giving you the ability to preview, save, print or share the image.
On tablets and smartphones, tap the Menu icon to open the menu list, then tap the Create Clipping label. The process for creating a clipping is the same as desktop, listed earlier in this answer.
How do I zoom in?
There are several ways to magnify content on a page:
On desktop:
- Use the spread and pinch gestures on your laptop’s trackpad (if available) to zoom in and out.
- Double click on the area you’d like to zoom into.
- Use the magnification slider in the top bar of the eEdition viewer.
On tablet and smartphones:
- Double tap on the area you’d like to zoom into; double tap again to zoom out.
- Tap once to read an article in plain-text mode.
- Pinch and spread to zoom in and out.
How do I find older issues of the paper?
For desktop users, click the Archive button in the top bar of the eEdition viewer.
A pop-up window will display thumbnail images of previous editions. Click your desired issue to launch the older edition.
Tablet and smartphone users can access the archive by tapping the Menu icon to open the menu list, then selecting the “Archive” label.
Where can I find the online games webpage?
The online games page can be found here. Be sure to bookmark the page in your browser to visit it later.
I’m having trouble logging in. What should I do?
If you’re having problems accessing the eEdition, first try clearing your browser cache and cookies. Once you’ve done that, try logging in again. If you still have trouble, contact customer service at the number above.
Here’s how to clear your cache in these browsers (desktop, mobile and tablet): Chrome | Safari | Firefox | Edge
I need something else. How do I get help?
For any other problems, please contact customer service.