AT&T Community Forums

How to get AT&T internet in rural area

So, I live in a rural community. My neighbor, who lives across the street from me, has AT&T internet. He says they had a service tech come out to their house and get on the roof and do some walking around and aiming some device toward a tower and was able to successfully get internet provided.

I have another neighbor who lives less than a mile away who also has AT&T internet, though he says he receives his over a traditional phone line.

When I call AT&T, I can't get any help. They said they would send someone to my area (not my home) to check it out. When I followed up weeks later they just told me my area doesn't qualify for service and they'll send out flyers in the future whenever it does... Who can I talk to to get the same service as my neighbor? My house is even set higher up with a cleaner line of sight in every direction!

Responses

mhawley1988

Tutor

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6 Messages

5 years ago

Awesome. I have a service tech out now to install the fixed wireless. I'm a little upset AT&T didn't tell me a month ago when I first asked about my internet options, they just told me there were no internet options for me. So now I've got to pay $345 to get out of my ViaSat contract. Does the right hand ever talk to the left hand? Because I got transferred to 6 different people on the Chat last week and nobody seemed to know what Fixed Wireless was. In any case, my new 430GB data limit is much better than my current 50GB limit, and for half the cost. So this positive outweighs any of the negative.

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O

ozarkal

New Member

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1 Message

3 years ago

So who did mhawley1988 talk to? How did they get service?

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KoreanRedneck

1 Message

9 months ago

So how were you able to finally get them out to your house? Because I’m dealing with the same situation. And I’m only about 30 minutes outside of the giant Portland metro area and the ever growing Vancouver, wa. Can’t stand Viasat and their ridiculous prices. Although they’re better than Hughes net

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my thoughts

Former Employee

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22.3K Messages

9 months ago

@Korean(Edited per community guidelines)

ATT Fixed Wireless is available in selected areas of 18 states where ATT is the ILEC.

https://about.att.com/story/2018/fixed_wireless_rural_america.html

AT&T is using its Fixed Wireless Internet to meet much of this FCC commitment in parts of the following 18 states: Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Wisconsin

Your part of the country telco provider is CenturyLink (Lumen).

I am not aware Lumen was a similar cellular tower program that uses 4G LTE BAND 30.

Your satellite ISPs would be Hughes Net, ViaSat or StarLink.

Main FWA 5G providers would be T-Mobile or Verizon home internet.

Other Fixed Wireless ISP in your area are likely Always ON and Star Touch

https://broadbandnow.com/Washington/Vancouver?zip=98660

(edited)

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