Title
How do I retrieve my Comporium account password?
Validation Status
Validated
URL Name
How-do-I-retrieve-my-Comporium-Account-password
Article Record Type
FAQ
Question
How do I retrieve my Comporium account password?
Answer
Step 1:
Go to my.comporium.com and select Forgot Password.
Step 2:
Next, enter the username (email address or account number) and select Reset Password.
Note: If you cannot recall the username, please chat or call us at 888-403-2667.
Step 3:
After selecting Reset Password, we will send an email confirmation to the email address associated with your account.
Note: If you are unable to log into the email associated with your account, please contact us via chat or call 888-403-2667 for further assistance.
Step 4:
Check your email. You should have received a message like the one below. Select Reset Password. Be sure to check your spam folder if you do not see the email in your inbox.
Note: If you are still waiting to receive the email after checking all folders, please chat or call us at 888-403-2667 for additional assistance.
Step 5:
Enter your new password and select Modify.
You are all set.
If your recovery email address has changed or you are still having trouble logging in, chat with us or call us at 888-403-2667.
Go to my.comporium.com and select Forgot Password.
Step 2:
Next, enter the username (email address or account number) and select Reset Password.
Note: If you cannot recall the username, please chat or call us at 888-403-2667.
Step 3:
After selecting Reset Password, we will send an email confirmation to the email address associated with your account.
Note: If you are unable to log into the email associated with your account, please contact us via chat or call 888-403-2667 for further assistance.
Step 4:
Check your email. You should have received a message like the one below. Select Reset Password. Be sure to check your spam folder if you do not see the email in your inbox.
Note: If you are still waiting to receive the email after checking all folders, please chat or call us at 888-403-2667 for additional assistance.
Step 5:
Enter your new password and select Modify.
You are all set.
If your recovery email address has changed or you are still having trouble logging in, chat with us or call us at 888-403-2667.