5,956 total
Excellent service throughout the process. Sarah Lake helped us choose the hotel based on our requirements, supported with flights and then make amendments (our decision). Communication has been prompt, clear and plentiful. Thank you Sarah.
Date of experience: 07 May 2024
I have been using helen at holidays please now for a couple of years, and when wanting special products, or a certain adventure my go to is helen that can help me navigate the vast information that’s out there and help me choose the best deal and package for me and my family. Thank you so much
Date of experience: 01 May 2024
Andy at Holidays Please is the most patient person to book a holiday with. He was determined to get us a really good deal and he didn’t fail. Cannot fault the service we received from him :-)
Date of experience: 30 April 2024
The advisor was extremely helpful. We was very unsure which Ireland to visit for the first time she sent over some suggestions which fitted our criteria I would highly recommend this advisor in the future.
Date of experience: 24 April 2024
Jenny listened to what we wanted and delivered above and beyond what we expected. The resort was outstanding, from the moment you step onto the adults only island you are greeted with a warm welcome and throughout the stay.
The staff go above and beyond to ensure that you are looked after.
The overwater villa was beautiful as was island.
Jenny was there at the end of the phone,or we were able to contact her whenever we wanted. She fantastic at reassuring us with any small detail or mini meltdown I was having. Jenny understood how important this holiday was to us and knew it was a dream holiday.
I would highly recommend Jenny.
Thank you for realising a dream.
Date of experience: 02 April 2024
She explained everything sorted everything we needed promptly, discussed any issues or concerns we had and putting our minds at rest. Promptly send information and documentation kept us informed.
Date of experience: 09 April 2024
Two holidays booked through Andy and I had the best experience on both holidays. So much so that I’ve booked another holiday in 2024 and Andy is also looking at my 2025 holiday (which is a mission for him as my requirements aren’t easy). I wouldn’t go anywhere else. First class all the way 👏🏻
Date of experience: 16 February 2024
We have booked holidays with Jenny for over 20 years now, as a couple and with the kids and now the grandkids! She just knows what we will like and always makes great recommendations.
Just back from a week in Dubai and every one of the 13 of us had an amazing holiday. The resort was perfect for the grandkids and also the adults.
Great mix of restaurants to keep everyone happy and lots of activities to keep the little ones (and adults) occupied.
The hotel was superb and we even got an upgrade!
Jenny makes everything clear and easy with the booking and is always at the end of the phone if you have any questions before or during the trip.
Thanks again Jenny from me and the gang…..can’t wait for our next trip!
Date of experience: 03 April 2024
Helen kept in touch with us right up until the day we left. Helen made using an online travel agency easy and comfortable to use. Amazing. Always very helpful, friendly and great advice.
We are looking forward to our next adventure.
Date of experience: 26 March 2024
Amy made the whole process very simple for us. We had a timed telephone appointment and she gave us some important information we wouldn't have got elsewhere. We booked 2 holidays, one was a cruise 2 ports need trips booking in advance as get booked up early, we wouldn't have known this.
Date of experience: 29 February 2024
Fiona went above and beyond to help us sort our trip to Africa. It was very complicated in many ways and she communicated the options available in a very professional and timely manner. I would highly her to anyone who needs help sorting a trip
Date of experience: 18 March 2024
It wouldn't have happened without you !
My first review written on 3rd January 24 related to the preparation for what turned into a fabulous 9-week adventure in Australia.
Now I'm back in the UK (wearing numerous layers !) I have only Toni Sharp at Holidays Please to thank for her attention to the important detail and ensuring the remainder of my time in Australia just sheer pleasure.
Yes! - my time Down Under was spent with friends but the "Getting There and Back" was obviously all important, including a 3-day stop over in Dubai, 2-night hotel stay in Perth WA, a 3-day journey on the Indian Pacific Railway from Perth to Sydney
ALL the tickets, boarding passes, hotel check-in's, pick-up times etc. etc. were all pre-arranged and arrived in good time.
The service I received from Toni at Holidays Please was almost like they had no one else to deal with, obviously not the case !!!
A MASSIVE Thank you, I loved every minute of it !!
Date of experience: 11 March 2024
Cannot thank Jane Wollaston enough for organising an amazing trip to Japan and for going above and beyond helping us when our flights were cancelled
Date of experience: 18 April 2024
Absolutely couldn't thank Helen enough so helpful and always quick to respond to any of my questions.
Contacted Helen with what I wanted to do and she came back with everything planed. Took all the stress out of planning a trip to Iceland. Arranged trips transfers hotel everything. Couldn't recommend Helen enough and will be using her again for holidays going forward.
Date of experience: 01 February 2024
I always book my holidays through Stacey Dennet @ HolidaysPlease. Stacey always finds us the perfect holiday and trust her completely to find us the best holiday for us. Would not book with anyone else
Date of experience: 21 March 2024
Booking our honeymoon with Amber at Holidays Please was a pleasure. We didn’t really know where we wanted to go but Amber gave us such valuable advice and assistance with our decision making process. And since booking, she has been on hand to answer all the little questions that have come up. Will be booking my next holiday with her again
Date of experience: 24 October 2023
Quality service
Everything we asked was answered professionally without bother and we were given many different options to consider before making our final decision.
Our requirements were fully met and we were also given helpful advice for visas etc.
Bert our advisor always goes above and beyond and you know you will be well looked after.
Date of experience: 28 November 2023
Fiona was absolutely superb at arranging our trip to New Zealand. Fiona was very knowledgeable and quickly understood what we wanted to achieve. The itinerary was produced quickly and exactly what we wanted. Cannot recommend Fiona highly enough. I would definitely use Holidays Please again and knowing they are part of the Hays Travel group gave me extra reassurance.
Date of experience: 18 January 2024
Stacey Dennett is a absolute star
She is so talented and understanding
Nothing is to much trouble
I've always used other companies but now I will never use them again
Special touch and passion in her voice she is a diamond
Date of experience: 02 February 2024
