CHIPOTLE MEXICAN GRILL - Updated April 2024 - 84 Photos & 103 Reviews - 16635 N Tatum Blvd, Phoenix, Arizona - Mexican - Restaurant Reviews - Phone Number - Yelp

    Chipotle Mexican Grill

    Claimed
    $ Mexican, Fast Food
    Open10:45 AM - 10:00 PM

    Review Highlights

    Location & Hours

    Map

    16635 N Tatum Blvd

    Ste 100

    Phoenix, AZ 85032

    Mon

    • 10:45 AM - 10:00 PM

    Tue

    • 10:45 AM - 10:00 PM

    Wed

    • 10:45 AM - 10:00 PM

    Thu

    • 10:45 AM - 10:00 PM

    Open now

    Fri

    • 10:45 AM - 10:00 PM

    Sat

    • 10:45 AM - 10:00 PM

    Sun

    • 10:45 AM - 10:00 PM

    You Might Also Consider

    Sponsored
    Torchy’s Tacos
    3.5 (164 reviews)

    3.8 miles away from Chipotle Mexican Grill

    Julie C. said"Went last night and they've been open a week and it's running like a Swiss clock made out of tacos We were told the tacos were like street tacos but they were pretty sizely and stacked with all types of ingredients that were…"read more

    in Mexican, Breakfast & Brunch, Tacos

    Koi Poke
    5.0 (466 reviews)

    5.3 miles away from Chipotle Mexican Grill

    Marisa D. said"My husband and I used to have dinner at the Decantur which was the previous restaurant at this location with same ownership. Decantur offered healthy delicious food. I was bummed when I found out that Decantur closed. However much…"read more

    in Hawaiian, Sushi Bars, Poke

    Amenities and More

    Ask the Community

    Yelp users haven’t asked any questions yet about Chipotle Mexican Grill.

    Recommended Reviews

    Photo of Username
    Username
    Location
    0
    0
    Choose a star rating on a scale of 1 to 5
    • 1 star rating
      Not good
    • 2 star rating
      Could’ve been better
    • 3 star rating
      OK
    • 4 star rating
      Good
    • 5 star rating
      Great
    Start your review of Chipotle Mexican Grill

    Overall rating

    103 reviews

    5 stars

    4 stars

    3 stars

    2 stars

    1 star

    • Photo of A Nono Moose L.
      A Nono Moose L.
      Scottsdale, AZ
      0
      1
      2
      Jan 3, 2024

      Best cashier in the mf game, yall need to give this jon a raise fr fr Ong!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      Best cashier in the game ‼‼‼
      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Adam B.
      Adam B.
      Phoenix, AZ
      0
      81
      Dec 4, 2023

      Chipotle is the best. I've seen some bad reviews for this location but I always have a good experience here. Always quick, in and out, and the food is allways fresh and delicious! Staff is allways nice. I'm a creature of habit and love the chicken but tonight I finally tried the barbacoa and man it is good! Bring the pollo asado back!!!

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Ian B.
      Ian B.
      Newport News, VA
      599
      11
      May 17, 2023

      I have mixed feelings about this location. For the most part, they do a good job with the servings but unfortunately it does not seem like anyone knows how to do their job or cares anyway. There were five people all talking in front of me while I was waiting to get my order. Keep in mind I did not have anybody in front of me, and I still stood there for a couple of minutes without being acknowledged.
      I have also encountered several occasions where I get the same order and it is a different price for my food which has me questioning if there is proper training being done for the employees. Most of them are teenagers that work there and while that is not a problem, they just seem careless.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Sean G.
      Sean G.
      Phoenix, AZ
      0
      5
      1
      Mar 3, 2023

      This location stinks. As many others have pointed out, the portions are always so small compared to other locations. You can actually see the bottom of my bowl along side my portion. They're pretty consistent on raising prices and giving you less.

      Lame portion with raised prices
      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Leslie G.
      84
      387
      1517
      May 13, 2021

      Have always thought Chipotle has been consistent with their food, but lately it's been lacking.

      The rice has been clumpy and crispy. The never seem to have fajita vegetables ready. Last time I literally got 2 slices of green pepper and one onion slice.

      You always have to remind them that guacamole comes with the veggie bowl or you don't get it.

      Service used to be good, but again lacking. I'm guessing there are never any managers or training going on.

      I'm sucker for chipotle, so I'll continue to go. Just not this location.

      Veggie bowl
      Veggie bowl
      Helpful 3
      Thanks 0
      Love this 3
      Oh no 0
    • Photo of Morgan B.
      Morgan B.
      Phoenix, AZ
      0
      1
      1
      Jul 28, 2023

      Normally I have good experiences with chipotles but this was the worst one. I went in and no white rice was available brown was the only option. Also not to mention my chicken was burnt. They had no sour cream and went they went to check in the back they had zero. I asked the girl to give me a little guacamole and she continued to put two big scoops on top. After the inconveniences all i wanted was some hot cheese and I was asked to pay $3 extra for it.

      too much guac
      Helpful 0
      Thanks 0
      Love this 1
      Oh no 0

      Business owner information

      Photo of Chipotle M.

      Chipotle M.

    • Photo of Anthony P.
      Anthony P.
      Scottsdale, AZ
      0
      1
      Nov 19, 2023

      I never leave reviews, I honestly at all don't care too much if something is missing from my order, if the burrito is the size of a Taco Bell burrito, etc. but EVERY. TIME. If I go in, or order online. Something is always absolutely wrong. Like does anyone care to check? Does anyone read what's on the receipt? DOES ANYONE CARE? Worst chipotle I've ever had the pleasure of going to. Years of getting different peoples orders inside the bag that has my name on it delivered. Years of small burritos with broken tortillas missing ingredients. This location needs to close down.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of Chipotle M.

      Chipotle M.

      Nov 20, 2023

      Send us a message to chipotle.com/contact-us and a member of our customer care team will be in touch with you to assist.
      -Sheldon

    • Photo of Addison F.
      Addison F.
      Phoenix, AZ
      0
      6
      Jun 29, 2023

      I have always loved Chipotle the service is always great and the food is delicious it's a great way to get in a yummy meal!

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of Chipotle M.

      Chipotle M.

      Jun 29, 2023

      Thank you for sharing, we're happy to hear this!

    • Photo of Tania M.
      Tania M.
      Phoenix, AZ
      368
      23
      2
      Dec 27, 2022

      What the heck is going on chipotle? This is the 3rd time I've ordered with this location and my burrito bowls are getting smaller and smaller I'm SUPER upset! It's barely halfway full I haven't touched it and no it didn't move to one side it's literally halfway full it should be FULL!! I'm super upset about this

      My "burrito" bowl
      Helpful 1
      Thanks 1
      Love this 1
      Oh no 0
    • Photo of Talia C.
      Talia C.
      Paradise Valley Village, Phoenix, AZ
      0
      5
      1
      May 31, 2023

      Always so clean, friendly, and stocked! My favorite location! We are definitely closer to others but we will come here every time, thank you for providing us with a great spot to eat!

      Helpful 0
      Thanks 0
      Love this 1
      Oh no 0

    5 other reviews that are not currently recommended

    You Might Also Consider

    Sponsored
    Cold Beers & Cheeseburgers
    3.5 (301 reviews)

    Darren R. said"My wife and I stopped by to grab a bite to eat last Friday night. The place was packed! I was pleasantly surprised by the great customer service and how fast the food came out. The only reason I'm not going to give them 5 stars is…"read more

    in New American

    Wildflower
    4.0 (423 reviews)

    5.0 miles away from Chipotle Mexican Grill

    Melissa S. said"I originally had given this place a 2 star rating. We weren't happy with the prices, service, and weren't blown away by the food... However, I received an email from the owner that DID blow my mind. That was service and a guarantee…"read more

    in New American, Sandwiches, Breakfast & Brunch

    Collections Including Chipotle Mexican Grill

    People Also Viewed