Review Highlights
“The crew members are always friendly and smiling and the food is simply amazing!” in 2 reviews
“Chipotle is always a winner, especially when you are craving delicious flavor at a cheap price.” in 2 reviews
“I am feeling like an idiot because I ordered a chicken bowl with tortillas on the side - two small ones.” in 3 reviews
Location & Hours
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Overall rating
103 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- A Nono Moose L.Scottsdale, AZ012Jan 3, 2024
Best cashier in the mf game, yall need to give this jon a raise fr fr Ong!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Adam B.Phoenix, AZ081Dec 4, 2023
Chipotle is the best. I've seen some bad reviews for this location but I always have a good experience here. Always quick, in and out, and the food is allways fresh and delicious! Staff is allways nice. I'm a creature of habit and love the chicken but tonight I finally tried the barbacoa and man it is good! Bring the pollo asado back!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Ian B.Newport News, VA59911May 17, 2023
I have mixed feelings about this location. For the most part, they do a good job with the servings but unfortunately it does not seem like anyone knows how to do their job or cares anyway. There were five people all talking in front of me while I was waiting to get my order. Keep in mind I did not have anybody in front of me, and I still stood there for a couple of minutes without being acknowledged.
I have also encountered several occasions where I get the same order and it is a different price for my food which has me questioning if there is proper training being done for the employees. Most of them are teenagers that work there and while that is not a problem, they just seem careless.Helpful 0Thanks 0Love this 0Oh no 0 - Sean G.Phoenix, AZ051Mar 3, 2023
This location stinks. As many others have pointed out, the portions are always so small compared to other locations. You can actually see the bottom of my bowl along side my portion. They're pretty consistent on raising prices and giving you less.
Helpful 0Thanks 0Love this 0Oh no 0 - May 13, 2021
Have always thought Chipotle has been consistent with their food, but lately it's been lacking.
The rice has been clumpy and crispy. The never seem to have fajita vegetables ready. Last time I literally got 2 slices of green pepper and one onion slice.
You always have to remind them that guacamole comes with the veggie bowl or you don't get it.
Service used to be good, but again lacking. I'm guessing there are never any managers or training going on.
I'm sucker for chipotle, so I'll continue to go. Just not this location.Helpful 3Thanks 0Love this 3Oh no 0 - Morgan B.Phoenix, AZ011Jul 28, 2023
Normally I have good experiences with chipotles but this was the worst one. I went in and no white rice was available brown was the only option. Also not to mention my chicken was burnt. They had no sour cream and went they went to check in the back they had zero. I asked the girl to give me a little guacamole and she continued to put two big scoops on top. After the inconveniences all i wanted was some hot cheese and I was asked to pay $3 extra for it.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Chipotle M.
Jul 29, 2023
Will you please contact us at https://www.chipotle.com/contact-us#report-an-experience so we can follow up with you directly? -Alex
- Anthony P.Scottsdale, AZ01Nov 19, 2023
I never leave reviews, I honestly at all don't care too much if something is missing from my order, if the burrito is the size of a Taco Bell burrito, etc. but EVERY. TIME. If I go in, or order online. Something is always absolutely wrong. Like does anyone care to check? Does anyone read what's on the receipt? DOES ANYONE CARE? Worst chipotle I've ever had the pleasure of going to. Years of getting different peoples orders inside the bag that has my name on it delivered. Years of small burritos with broken tortillas missing ingredients. This location needs to close down.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chipotle M.
Nov 20, 2023
Send us a message to chipotle.com/contact-us and a member of our customer care team will be in touch with you to assist.
-Sheldon - Addison F.Phoenix, AZ06Jun 29, 2023
I have always loved Chipotle the service is always great and the food is delicious it's a great way to get in a yummy meal!
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Chipotle M.
Jun 29, 2023
Thank you for sharing, we're happy to hear this!
- Tania M.Phoenix, AZ368232Dec 27, 2022
What the heck is going on chipotle? This is the 3rd time I've ordered with this location and my burrito bowls are getting smaller and smaller I'm SUPER upset! It's barely halfway full I haven't touched it and no it didn't move to one side it's literally halfway full it should be FULL!! I'm super upset about this
Helpful 1Thanks 1Love this 1Oh no 0 - Talia C.Paradise Valley Village, Phoenix, AZ051May 31, 2023
Always so clean, friendly, and stocked! My favorite location! We are definitely closer to others but we will come here every time, thank you for providing us with a great spot to eat!
Helpful 0Thanks 0Love this 1Oh no 0
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