Fairfield Inn & Suites Boone
2060 Blowing Rock Rd, Boone, NC 28607-6152
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4.0
#12 of 16 hotels in BooneLocation
4.4
Cleanliness
4.2
Service
4.1
Value
3.9
See why so many travelers make Fairfield Inn & Suites Boone their hotel of choice when visiting Boone. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
Rooms at Fairfield Boone provide a flat screen TV, and guests can stay connected with free wifi.
You can also enjoy a pool and free breakfast while staying at Boone Fairfield Inn. Need a place to park? Free parking is available at Boone Fairfield.
Given the close proximity to Holmes Convocation Center (1.9 mi), guests of Fairfield Inn Boone can easily experience one of Boone's most popular landmarks.
While visiting Boone, you may want to try some crab at one of the nearby restaurants, such as Peddler Steak House, Joy Bistro, or Vidalia.
During your visit, be sure to check out a popular garden like Daniel Boone Native Gardens, which is a short distance from the hotel.
We’re sure you’ll enjoy your stay at Fairfield Inn & Suites Boone as you experience all of the things Boone has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
Location
2060 Blowing Rock Rd, Boone, NC 28607-6152
Getting there
Somewhat walkable
Grade: 70 out of 100
70
16 Restaurants
within 0.3 miles
416Reviews7Q+A77Room tips
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Detailed Reviews
Overall, this wasn't a terrible stay, but there were a couple of problems that made it an average experience, at best. First, when we arrived to check in at about 8:30pm, the desk guy must've been asleep in the back. I had to yell "Hello?!" for about 5 minutes before he responded "Be there in a minute!" The second thing was our discovery of somebody else's leftover food in the fridge... not a welcoming sight. The third problem was that the tub was completely stopped up when we went to take showers. Finally, we were disappointed with the very limited breakfast offered -- only pre-packaged items were available and no juice of any kind. We've been staying at many Hampton Inn's this trip and most of them (also in NC) have figured out how to get back to serving their full breakfasts; this Fairfield is definitely behind the curve.
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly Chadwick, Other at Fairfield Inn & Suites Boone
Responded Jun 22, 2021
We sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent This issue from occurring in the future. Rachel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay Report - 1/19 to 1/20
Location: The hotel is located on US 321 about 10 minutes southeast of Downtown Boone and Appalachian State University. It's in an area with a bunch of other hotels, box stores, chain restaurants etc. In fact, there's a Chik-Fil-A on the other side of the hotel parking lot.
Hotel: The hotel is typical of newer Fairfield Inns in that it's actually really nice. There's a large free parking lot, small indoor pool, big breakfast area, small sundry store and a small fitness center. Because it's a newer hotel the common areas are all well lit and in good repair.
Check In: I had been upgraded in advance to a suite and the agent who checked me in was really friendly and helpful. I also got a little goodie bag with bottled water and snacks. Just what one needs at 10 PM
Room: The room was very nice. I like the layout of these newer FI suites. There was a separate living room area with a large couch, TV and a desk plus a bedroom with its own TV and a large bathroom. My only complaint is the Wifi was spotty.
Breakfast: Unlike many other FIs the hotel hasn't gone to just to go breakfast. They had scrambled eggs, bacon, waffle makers, pastries, bagels, fruit and yogurt.
This is a really good hotel, I'll definitely stay here again when I'm in Boone.
Location: The hotel is located on US 321 about 10 minutes southeast of Downtown Boone and Appalachian State University. It's in an area with a bunch of other hotels, box stores, chain restaurants etc. In fact, there's a Chik-Fil-A on the other side of the hotel parking lot.
Hotel: The hotel is typical of newer Fairfield Inns in that it's actually really nice. There's a large free parking lot, small indoor pool, big breakfast area, small sundry store and a small fitness center. Because it's a newer hotel the common areas are all well lit and in good repair.
Check In: I had been upgraded in advance to a suite and the agent who checked me in was really friendly and helpful. I also got a little goodie bag with bottled water and snacks. Just what one needs at 10 PM
Room: The room was very nice. I like the layout of these newer FI suites. There was a separate living room area with a large couch, TV and a desk plus a bedroom with its own TV and a large bathroom. My only complaint is the Wifi was spotty.
Breakfast: Unlike many other FIs the hotel hasn't gone to just to go breakfast. They had scrambled eggs, bacon, waffle makers, pastries, bagels, fruit and yogurt.
This is a really good hotel, I'll definitely stay here again when I'm in Boone.
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Date of stay: January 2023Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Upon our midday arrival we were told that they could not allow a check in before the 3pm check in time. That would have been fine except that it was obvious that they had clean rooms available. The registration clerk was rude and seemed to not want to be bothered. By 2:30 the lobby was full of guests who wanted to check in but the clerk was adamant that she was not allowed to check anyone in before check in time. Finally shortly before 3 a new clerk arrived and gave permission to check people into rooms. Once in our room we noted that the reading light on one of the beds did not work and the light between the beds was so dim that it was too dark to read in the room even in daytime with the curtains open. Admittedly it was a cloudy day. We reported the situation and the maintenance man came. He said the reading light doesn’t have a bulb so the entire unit has to be replaced. He doesn’t have a replacement and even if he did he could not replace it because it is wired through the headboard and the whole bed has to be taken apart to replace it. He did change the bulb in the light between the beds and that made the room much brighter. Then we noted that the shower dripped fairly heavily all the time.
After the first day of our 4 day stay the staff was much more accommodating.
After the first day of our 4 day stay the staff was much more accommodating.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Parking on site
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly Chadwick, Other at Fairfield Inn & Suites Boone
Responded Jan 21, 2022
I am very sorry about the check in at the hotel and I will be checking into why that was the case...Management at the hotel has just changed and I see there are going to have to be some changes made I will get these in the works...Thank you. Jerry Lamonds
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Starting with the positive, the staff were all great when I checked in. The lady at the front desk was extremely pleasant and professional and offered some great restaurant recommendations. Her alone account for both stars.
The downside:
1) The second floor wreaks of smoke. The moment you step off the elevator you smell nothing but smoke. The rooms did not smell that way otherwise, I would have asked for a different room or left.
2) Rooms seemed smaller than most Marriott properties I've stayed in. It was just me and my son for one night so it wasn't bad but I was pretty cozy.
3) The deadbolt did not work. It was there, and you could turn the door and watch the deadbolt appear but the hole in the doorjamb that the deadbolt should slide into was not lined up. It appears the deadbolt works fine but a closer look will show. I didn't feel like my safety was at risk in this location however, I try to be as cautious as possible.
The downside:
1) The second floor wreaks of smoke. The moment you step off the elevator you smell nothing but smoke. The rooms did not smell that way otherwise, I would have asked for a different room or left.
2) Rooms seemed smaller than most Marriott properties I've stayed in. It was just me and my son for one night so it wasn't bad but I was pretty cozy.
3) The deadbolt did not work. It was there, and you could turn the door and watch the deadbolt appear but the hole in the doorjamb that the deadbolt should slide into was not lined up. It appears the deadbolt works fine but a closer look will show. I didn't feel like my safety was at risk in this location however, I try to be as cautious as possible.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly C, General Manager at Fairfield Inn & Suites Boone
Responded Feb 11, 2020
I am very sorry about the issues you had while staying with us. I will address these issue with our staff to insure they do not happen again. Thank you, Jerry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the best Fairfield Inn I’ve stayed in. Being at the lower end of the Marriott food chain, I usually don’t expect a lot when staying with this brand. This particular property is in definite need of some updating.
After using the Marriott mobile app to check in, we arrived shortly after 8:00 to find our keys were not made. The desk agent asked for a credit card as well, even though I am a Titanium Elite member with a stored credit card on file in my profile. The point of the mobile check in is to make the process quick and seamless upon arrival. Show a picture ID, hand the keys over and say something quick about breakfast hours. The agent made no mention or thanked me for the Lifetime Titanium status. Never offered the welcome amenity either.
Keys in hand, we head to or assigned room. As we exit the second floor elevator, we approach our room, only to find the door is being held open by the security latch. We knocked on the door, no answer. We opened the door and found all the lights on, the room was very warm and the bed had been messed up (slightly).
We returned to the desk and told the agent what we found. He quickly assigned a new room on the first floor. As we made our way to the new room, the overwhelming smell of cigarette smoke filled the hallway.
The room was very tired looking. The toilet was being propped up by two plastic wedges stuck under the front end, like the kind restaurants use to steady a wobbly table. The bed was uncomfortable. One of the light bulbs was burnt out.
Breakfast the next morning was standard. Fruits, breads, eggs, cereal, yogurt, juices and coffee.
Until this property decides to renovate, please lower your expectations before you arrive. I have also stayed at the Courtyard down the road and it’s definitely a step above this property. I will book there next time I’m in the area.
After using the Marriott mobile app to check in, we arrived shortly after 8:00 to find our keys were not made. The desk agent asked for a credit card as well, even though I am a Titanium Elite member with a stored credit card on file in my profile. The point of the mobile check in is to make the process quick and seamless upon arrival. Show a picture ID, hand the keys over and say something quick about breakfast hours. The agent made no mention or thanked me for the Lifetime Titanium status. Never offered the welcome amenity either.
Keys in hand, we head to or assigned room. As we exit the second floor elevator, we approach our room, only to find the door is being held open by the security latch. We knocked on the door, no answer. We opened the door and found all the lights on, the room was very warm and the bed had been messed up (slightly).
We returned to the desk and told the agent what we found. He quickly assigned a new room on the first floor. As we made our way to the new room, the overwhelming smell of cigarette smoke filled the hallway.
The room was very tired looking. The toilet was being propped up by two plastic wedges stuck under the front end, like the kind restaurants use to steady a wobbly table. The bed was uncomfortable. One of the light bulbs was burnt out.
Breakfast the next morning was standard. Fruits, breads, eggs, cereal, yogurt, juices and coffee.
Until this property decides to renovate, please lower your expectations before you arrive. I have also stayed at the Courtyard down the road and it’s definitely a step above this property. I will book there next time I’m in the area.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly C, General Manager at Fairfield Inn & Suites Boone
Responded Jan 21, 2020
Thank you for letting me know about your recent stay with us. I want you to know that I will addressing each of these issues with each of my employees and we are going to get all these issue corrected. Thank you again. Jerry Lamonds General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I was a bit apprehensive staying at what looked to be an old/non-updated Fairfield Inn, but took a chance on it due to the price and the reports over the last year about construction. Though the sign is the old sign, and the building clearly needs some pressure washing, the lobby was fully updated to the new brand standards.
Check-in was smooth, but despite having a sign up at the counter saying to ask about discounted Tweetsie Railroad Tickets (which we planned to go to), the front desk employee said she thought they were out of them, and after looking around, confirmed that fact.
The room we were given, 118, is a 2x Double Bed room, but I can't figure out why it wasn't redone as a 2 Queen or even 2 King room. There was enough room for this to be a 3 double room, or to put a pull out sofa next to the 2 beds, but instead had an awkwardly empty area with a single lounge chair.
There was a note that no housekeeping would be done during stays, left on the desk - didn't impact our 1 night stay, but at this point in the pandemic, this seems like a cost cutting measure more than anything.
Unfortunately, the bathroom was where things went south. There was a large dust clump of sorts stuck to the wall near the toilet, the shampoo bottle was covered in shampoo (it may have leaked at some point, but had dust stuck to it too so it should have been noticed), and there were stains and mold on both the outside fabric and inside liner of the shower curtain (which was also a shower curtain meant for a tub, not a shower, so was too short). Front desk agent was apologetic when I brought these concerns up in the morning, but these shouldn't be issues in the first place, especially during a pandemic that is obviously still concerning enough to the hotel to cause them to pare down their housekeeping staff.
Check-in was smooth, but despite having a sign up at the counter saying to ask about discounted Tweetsie Railroad Tickets (which we planned to go to), the front desk employee said she thought they were out of them, and after looking around, confirmed that fact.
The room we were given, 118, is a 2x Double Bed room, but I can't figure out why it wasn't redone as a 2 Queen or even 2 King room. There was enough room for this to be a 3 double room, or to put a pull out sofa next to the 2 beds, but instead had an awkwardly empty area with a single lounge chair.
There was a note that no housekeeping would be done during stays, left on the desk - didn't impact our 1 night stay, but at this point in the pandemic, this seems like a cost cutting measure more than anything.
Unfortunately, the bathroom was where things went south. There was a large dust clump of sorts stuck to the wall near the toilet, the shampoo bottle was covered in shampoo (it may have leaked at some point, but had dust stuck to it too so it should have been noticed), and there were stains and mold on both the outside fabric and inside liner of the shower curtain (which was also a shower curtain meant for a tub, not a shower, so was too short). Front desk agent was apologetic when I brought these concerns up in the morning, but these shouldn't be issues in the first place, especially during a pandemic that is obviously still concerning enough to the hotel to cause them to pare down their housekeeping staff.
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly Chadwick, Other at Fairfield Inn & Suites Boone
Responded Jun 22, 2021
We sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent This issue from occurring in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a loyal Hilton Diamond member, but decided I need to expand my hotel chain options because Hiton does not always have a presence in the cities/countries I visit, or the price might be very high because they are booked up. Normally stay at the Hampton Inn in Boone (small town) when we go visit our daughter, but this time booked Fairfield for 2 nights to try Marriott for my husband. The room was is awful disrepair. Shower was dirty, cracked and stained. Shower curtain rod missing screws and falling down. Front desk said "sorry, no maintenance on Saturdays". Lady working breakfast told a man working there to keep an eye on breakfast because she had to go across the street for cigarettes before she yelled at someone. Needless to say we will not be back. I fully understand that hotels/restaurants/stores are understaffed right now, and feel for them, but that is no excuse for this situation. I will be sticking with Hilton - I tried.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Whitney Blankenbeckler, Guest Services / Front Office at Fairfield Inn & Suites Boone
Responded Aug 7, 2022
I am sorry to hear about the problems with your stay. I will be using this feedback going forward with my staff in an effort to assure that despite staffing issues, we do not have situations like this happen again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were greeted by a very nice young lady when we checked in. The hotel is being remodeled but didn't see any sign of it. We reserved on line and only had one choice of a king suite. Really didn't want that much room or expense but it was a late decision to go there.
The breakfast was a disaster - we got there 45 minutes before the ending time of 9:30 and they were out of eggs, protein, yogurt and coffee. The coffee was made after about 15 minute wait but we left after 35 minutes and still no eggs, protein or yogurt. it's hard to justify spending money on breakfast when there isn't anything to eat. MANY folks, including me told the front desk, knocked on the kitchen door and still nothing. Lots of very unhappy guests.
The breakfast was a disaster - we got there 45 minutes before the ending time of 9:30 and they were out of eggs, protein, yogurt and coffee. The coffee was made after about 15 minute wait but we left after 35 minutes and still no eggs, protein or yogurt. it's hard to justify spending money on breakfast when there isn't anything to eat. MANY folks, including me told the front desk, knocked on the kitchen door and still nothing. Lots of very unhappy guests.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: not on the front side - trash pickup was 7:00AM and it was LOUD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dirty room, poor quality breakfast. Terrible experience in refund. The hotel overcharged me and I called the hotel 3 times, they said they would call me back but I did not receive any call back…no refund happened yet. 2 weeks later I called Marriott and they will need 5-7 business days to solve it.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly Chadwick, Other at Fairfield Inn & Suites Boone
Responded Feb 6, 2022
Thank you for letting us about this...I will check into this matter and have someone get back with you...I am sorry it has taken so long but we have changed management over the last week and everyone is just into checking things out. Thank you again. Jerry Lamonds
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second stay. Our first stay was in July 2021. Still fairly new the hotel is clean and close to many restaurants. The kitchenette was stocked with all essential dinner and cookware. Linens are soft but pillows are too soft for our liking. Big breakfast is included that included scrambled eggs, pancakes and bacon served by staff not seller either. Staff was very friendly and checkin was a breeze. We would highly recommend this hotel.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: There is a curve at the exit which along with traffic at busy times can make exiting tricky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly Chadwick, Other at Fairfield Inn & Suites Boone
Responded Apr 9, 2022
tHANK YOU.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
? Not sure. I rarely do laundry in a hotel.
Would call front desk.
Don't think so, but you'd have to check with them.
We did not have a whirlpool in our room. You can call 1-828-268-0677 and someone should be able to answer that question.
It sounds like a one time glitch to me. I use Marriott Reward point frequently (as did for the Boone stay) and never have a problem. As you can see by the ratings of other reviewers, this property consistently receives 4 and 5 ratings.
"There is a curve at the exit which along with traffic at busy times can make exiting tricky"Read full review
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PRICE RANGE
$105 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn & suites boone hotel boone, fairfield inn and suites boone, fairfield inn hotel boone, fairfield inn boone, fairfield boone, boone fairfield inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsBoone
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Fairfield Inn & Suites Boone
Which popular attractions are close to Fairfield Inn & Suites Boone?
Nearby attractions include Cornerstone Bookstore (0.2 miles) and Walmart Supercenter (0.2 miles).
What are some of the property amenities at Fairfield Inn & Suites Boone?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites Boone?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Boone?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Boone?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Boone?
Conveniently located restaurants include Peddler Steak House, Chick-fil-A, and Makoto's Japanese Steak House and Sushi Bar.
Are there opportunities to exercise at Fairfield Inn & Suites Boone?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Boone?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Fairfield Inn & Suites Boone?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairfield Inn & Suites Boone offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Boone?
Many travelers enjoy visiting Moses H. Cone Memorial Park (3.5 miles), Flat Top Manor (3.8 miles), and The Jones House Cultural and Community Center (2.2 miles).