Visited Panorama Punkt last week, March 2024. The view from the building is amazing and worth seeing Berlin from such a great height and the information provided was excellent. However, our visit was to the Cafe was not so pleasant. We had booked the Cafe ticket, a cake and a coffee. When we entered the Cafe we were kept waiting at the counter while a gentleman stacked glasses and left us standing there. Then he abruptly told us to sit down and he would come to our table. When he came take our order, he noticed our Cafe coupons and asked for our order. We ordered two cakes, a coffee and a tea. He quite rudely told us that the coupon said 'cake and coffee' - we could NOT have a tea instead, he would bring two coffees and we did not have to drink the second one!! We were quite taken back with such a ridiculous rule, so rudely delivered. So we had to go to the counter to order and pay for a cup of tea separately. I cannot imagine what the big issue is between a tea and a coffee?? It was a really disappointing end to what started out as a great experience. Perhaps the people in charge could reconsider this very bizarre and slightly petty rule.