MyChart Support Information

MyChart Frequently Asked Questions

Click here to view the frequently asked questions for MyChart.

MyChart Supported Web Browsers

In order for the MyChart web site to work correctly, we recommend that you use one of the following web browsers with Session Cookies and Javascript enabled:

  • Internet Explorer 9.0 (standards mode and IE8 compatibility mode)
  • Internet Explorer 8.0 (standards mode only)
  • Mozilla Firefox 13.x and above
  • Safari 5.x on Mac/Windows
  • Google Chrome 20.x and above

Optional: 128-bit SSL capability (for secure messaging)

* Known issue: The Fasterfox and Fastestfox add-ons for Firefox are incompatible with MyChart. These add-ons cause incorrect messages to open when viewing messages in your Inbox.